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Customer reviews: Apliiq ‑ Print On Demand

Develop by Apliiq Inc

Reviews (547)

Overall rating
4.8

What Merchants Think

Apliiq ‑ Print On Demand is widely praised by merchants for its exceptional customer service and high-quality products. Many users appreciate the extensive selection of apparel and customization options available, marking it as an invaluable partner for building and managing their brands. However, there are some recurring concerns about delivery times and product quality consistency. Overall, Apliiq is favored for its responsiveness and commitment to customer satisfaction.

Key Strengths

  • Outstanding customer service, with staff frequently mentioned by name.
  • High-quality apparel and vibrant print quality.
  • Extensive product selection and customization options, including private labels and branding.
  • Effective integration with Shopify and user-friendly interface.
  • Reliable and supportive for small business growth and brand development.

Common Concerns

  • Occasional delays in delivery times that do not meet customer expectations for speed.
  • Inconsistent product quality in some instances, such as dirty items received.
  • Initial confusion for new users regarding system setup and navigation.
  • Slower response times from customer care via chat in some reports.

Final Thoughts

Apliiq ‑ Print On Demand is highly recommended for businesses seeking a reliable partner in creating custom apparel. The app excels in customer service and product quality, making it a preferred choice for businesses prioritizing these aspects. While there are occasional concerns about fulfillment speed and product consistency, the positive reviews largely outweigh the negatives. For those seeking a comprehensive and supportive print-on-demand service, Apliiq stands out as a strong contender.

AddSumColor

Jan 09, 2024  on Shopify

Addsumcolor appreciate everything about apliiq from the updates to the point where they make sure i really okay on my end. Apliiq will really make sure you’re doing the right thing for yourself. High appreciation to Pete Lamb and his beautiful team APLIIQ

Scorey Merch

Dec 30, 2023  on Shopify

We have had an outstanding experience with Apliiq. From the very beginning they have been professional, available and have accommodated all of our needs. We love that we are able to dropship items to customers versus having to preorder with customers waiting months to receive their items. The quality choices of garments are also very flexible and affordable for our business. We recommend Apliiq to friends that are looking for a dropshipping/printing company all the time.

Asian Baby Clothing

Dec 07, 2023  on Shopify

My entire business product catalogue is built on Apliiq. Sure, it seems scary to be so dependent on an external party, but even if you have the capital to build up a basic infrastructure to get started, you're likely spending a lot of time and money to do so. That being said, the team at Apliiq is good at communication. You can contact them via email, live chat, or setup phone meetings and that does help reassure the fact that a business can be so reliable on one vendor. The Shopify integration is pretty good. It was difficult to envision how exactly it worked without actually getting some orders. But, once you produce some products on Apliiq site, as long as you have everything set up as instructed, it flows right in. And what's great is when you get an order, again, as long as you follow the instructions (like only clicking fulfill on the Apliiq website), then the rest of the fulfillment process is ALSO automated, including sending your customers a tracking number. There are a few things I wish Apliiq could do better. On average, fulfillment of my products are between 1.5-2 weeks, which, realistically I think is not bad... but when your customers are expecting Amazon speed for everything, it plays a factor. I also wish there was a better way to integrate their production schedule and estimated delivery dates into my store. So my customers will know upfront before ordering, when they might get their product. Maybe I missed a tutorial, but I was not able to set this up. Overall, I chose Apliiq over other POD clothing brands because I value quality of my product, which is a direct reflection of my brand. There are times where things aren't perfect, but they don't hesitate to admit any errors they've made and remediate in a timely fashion.

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