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Customer reviews: Apliiq ‑ Print On Demand

Develop by Apliiq Inc

Reviews (547)

Overall rating
4.8

What Merchants Think

Apliiq ‑ Print On Demand is widely praised by merchants for its exceptional customer service and high-quality products. Many users appreciate the extensive selection of apparel and customization options available, marking it as an invaluable partner for building and managing their brands. However, there are some recurring concerns about delivery times and product quality consistency. Overall, Apliiq is favored for its responsiveness and commitment to customer satisfaction.

Key Strengths

  • Outstanding customer service, with staff frequently mentioned by name.
  • High-quality apparel and vibrant print quality.
  • Extensive product selection and customization options, including private labels and branding.
  • Effective integration with Shopify and user-friendly interface.
  • Reliable and supportive for small business growth and brand development.

Common Concerns

  • Occasional delays in delivery times that do not meet customer expectations for speed.
  • Inconsistent product quality in some instances, such as dirty items received.
  • Initial confusion for new users regarding system setup and navigation.
  • Slower response times from customer care via chat in some reports.

Final Thoughts

Apliiq ‑ Print On Demand is highly recommended for businesses seeking a reliable partner in creating custom apparel. The app excels in customer service and product quality, making it a preferred choice for businesses prioritizing these aspects. While there are occasional concerns about fulfillment speed and product consistency, the positive reviews largely outweigh the negatives. For those seeking a comprehensive and supportive print-on-demand service, Apliiq stands out as a strong contender.

DR/VN®

Nov 07, 2024  on Shopify

Kim and the gang are on it, responsive and always handles our demands with ease and grace. Simply love the customer service and finished products!

Squared

Oct 22, 2024  on Shopify

I just started and so far the experience has been great! They've answered my questions and helped guide me through the process thus far!

Camp Conscious Clothing

Oct 15, 2024  on Shopify

Quite possibly the slowest company at responding to "on-demand" print. We're looking for alternative printers now -- we've been with them since 2020.. and it's gotten worse since they opened up more locations. Some clients have received literally dirty clothing from their warehouses. It's too unpredictable and white literally a waste of smalll business owners' times.

Urban Art, Diane Staver

Oct 14, 2024  on Shopify

I love the shirts and am proud to offer them in my store. I recently needed help, and Kim was fantastic, going above and beyond!

EPMG.fiji

Oct 12, 2024  on Shopify

Amazing customer service. I have not experienced another POD platform that provides as great service! I was recently helped by David and he was so helpful. On a weekend he was able to help me update a design on a high priority production order. Kim, another customer service rep, has also been extremely helpful in the past. I cannot recommend the Apliiq Customer Service enough, they are always there to help! Shirts are amazing quality as well!

My Store

Oct 01, 2024  on Shopify

Customer service has been amazing while setting up my online store. I specifically appreciate their attention to detail with artwork specs & placement. Any time I've had a question or request they've responded via chat with answers as well as in depth email responses. Looking forward to getting my samples soon!

The Loudest Art Clothing Brand

Aug 29, 2024  on Shopify

best customer serivce thanks alot to atiya, best catalog for pod, best terms, and fast first order i had. ordered 5 samples 4 print on each and got it in like a week

Say It, Patriot! Trading Post

Aug 27, 2024  on Shopify

Customer service was GREAT. It was nice to speak with someone who wasn't a.) a bot, and b.) had a fun personality (Thanks, Kim!). The quality of the clothing is great, the ease of use with Shopify is great, and when I have had a concern, it's been addressed immediately and thoroughly. Apliiq has been a great asset for us.

JanelleJacquelineArt

Aug 26, 2024  on Shopify

Best experience I've had with a printing company. I wanted to make sure my prints would turn out, so I booked call video with them (so rare for companies to offer this level of care)and had the most reassuring and thorough call with an employee/artist at Apliiq. The totes turned out SOO well, my designs are really detailed and every stroke was captured in their prints. The bag was also amazing quality itself!! 10/10 recommend.

IMMERSED Apperal

Aug 22, 2024  on Shopify

Highly recommend and staff is super helpful and friendly! Easy to create and tons of clothing options to select to help build your brand! Thank you again Kim for your help!

Heather Pond Art

Jul 31, 2024  on Shopify

This is the GO TO if you're new to drop shipping and want to have high-quality, great textured, and well-cut options for your merch. I was having a weird coding issue on Shopify's end and Pete and Atiya took the time (literally hours) to go through every single scenario that it could have possibly been. They stayed so cool and professional and in the end, they figured it out. I was so impressed by that. If you have an issue you won't be chatting to a random AI bot - you'll be on a video call with their team figuring it out. What I love about Apiiq specifically is the quality of the options. Nobody wants some stiff ill-fitting printed t-shirt. Their items are high quality, soft and unique. The print jobs on everything I've test ordered is fantastic. 10/10 recommend, esp if you're new to this and might need some help like me.

Digit Apparel

Jul 10, 2024  on Shopify

I have had the best experience with David. He was so helpful and patient with all my needs in order to get the best results possible for printing. When he called me to go over the specs for printing I was assured that Apliiq cared enough to get the best results for my product. I’m not too savvy with knowing what’s best for my product printing. So that made David pretty much heaven sent.

Far & Away, Maine

Jul 09, 2024  on Shopify

Apliiq's customer service team is the best! I was having issues with ordering the 35 items in my cart, and they created a PO, followed up with a credit card request, and shipped the items to me quickly knowing I had an event where I needed them. Above and beyond! Also, their designers have been very helpful as I take my more complicated designs to a simpler woven format. I cannot say enough good things. Thank you, team!

Mikey Yaw

Jul 02, 2024  on Shopify

I can't say enough good things about Apliiq! Everyone raves about the quality of the fabrics and the vivid, high quality prints. I feel lucky to have started by business with them! The shipping takes about 7-10 business days and has been exactly that with every delivery. I wish they had all over print capability. But everything they do is amazing! I highly recommend them!

RetailXcess

Jul 01, 2024  on Shopify

I am updating my bad review, i placed just the other day. I was frusterated on the time frame of delivery. But then I realized, that it was only 8 days from the time of the order being placed. I do have a couple of small irritations, that can be settled by contacting the company. But by no means, nothing that warrents a bad review. Thanks

Legacy Code

Jun 27, 2024  on Shopify

I would recommend Apliiq for Print on Demand (POD) due to the ease of creating your brand. However, there are some areas that need improvement. Creating variants can be a bit confusing, and the response time from customer care via chat is slow. On a positive note, David is always great to work with. If these issues were addressed, Apliiq would definitely deserve a 5-star rating.

Trnšndntl✮Truth™

Jun 10, 2024  on Shopify

We are new to using Apliiq, but we felt compelled to leave this review because their customer support is, without a doubt, the best in the POD industry. We're currently in the process of receiving some product samples, and we are eagerly looking forward to seeing them, given all the incredible customization options available. Thank you, Apliiq team! We truly appreciate all that you do.

Streetwear Speed

Jun 05, 2024  on Shopify

Easy to get started adding designs. Very intuitive system. I just recently set up my new Apparel website streetwearspeed.com and I could NOT have done it without the help of Apliiq

Palos

Jun 03, 2024  on Shopify

Best POD option out there. You cannot beat the customer service and the options for customizing. I have private labels on all my clothing, patches, and even have the tags replaced with my own. If you want your clothing brand to feel legit, without having to buy in bulk (or you can if you want and even use their warehousing option) this is the best company to work with. I even have their head of customer service's number in my phone. Hands down the best.

16Fleet

Jun 02, 2024  on Shopify

I've spent years working with a variety of manufacturers, and the team at Apliiq is unparalleled in their customer service, attention to detail, and desire to see my business succeed. They are our partner in every sense of the word! I have placed my trust in this company with no regrets.

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