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Customer reviews: Apliiq ‑ Print On Demand

Develop by Apliiq Inc

Reviews (534)

Overall rating
4.8

What Merchants Think

Apliiq ‑ Print On Demand is widely praised by merchants for its exceptional customer service and high-quality products. Many users appreciate the extensive selection of apparel and customization options available, marking it as an invaluable partner for building and managing their brands. However, there are some recurring concerns about delivery times and product quality consistency. Overall, Apliiq is favored for its responsiveness and commitment to customer satisfaction.

Key Strengths

  • Outstanding customer service, with staff frequently mentioned by name.
  • High-quality apparel and vibrant print quality.
  • Extensive product selection and customization options, including private labels and branding.
  • Effective integration with Shopify and user-friendly interface.
  • Reliable and supportive for small business growth and brand development.

Common Concerns

  • Occasional delays in delivery times that do not meet customer expectations for speed.
  • Inconsistent product quality in some instances, such as dirty items received.
  • Initial confusion for new users regarding system setup and navigation.
  • Slower response times from customer care via chat in some reports.

Final Thoughts

Apliiq ‑ Print On Demand is highly recommended for businesses seeking a reliable partner in creating custom apparel. The app excels in customer service and product quality, making it a preferred choice for businesses prioritizing these aspects. While there are occasional concerns about fulfillment speed and product consistency, the positive reviews largely outweigh the negatives. For those seeking a comprehensive and supportive print-on-demand service, Apliiq stands out as a strong contender.

Blackout Brand

Apr 04, 2024  on Shopify

Thes guys rule. Customer service is hands down the best I've ever worked with and the products are NICE!

Filthy Paper

Mar 28, 2024  on Shopify

Peter and everybody over at Apliiq are absolutely amazing. They reached out immediately to let me know I had some errors in my artwork and quickly helped me correct the issue. I truly appreciate Top Tier Customer Service

Louie Blue

Mar 28, 2024  on Shopify

As a small business that just launched in November 2023, we chose Apliiq because we liked the variety of apparel options, private label, and ability to print on demand. From the initial phone call with David S. through the ongoing support email and calls we've had when needed, the customer service has been OUTSTANDING. We are extremely happy with not only the support, but if we've had any minor print issues, they've quickly handled them and clearly communicated the timeline for reprinting. Apliiq offers small business owners peace of mind by providing quality products and customer service. We especially want to say "thank you" to David S. for his friendly, helpful advice and support. Laine and Lori, co-owners Louie Blue | louieblue.com

Apostle.Apparel

Mar 24, 2024  on Shopify

Hands down the best company to partner with to scale your brand. Fast and reliable communication with the customer service team and a plethora of design garments/options to choose from to truly help bring your vision to life for you brand. 10/10 recommended!!!

Lord's Armor

Mar 15, 2024  on Shopify

Their customer service is top notch and I have always had a very pleasant experience with their services and products. Highly recommend

CARESNONE

Mar 11, 2024  on Shopify

I've had a fantastic experience with this company and can't recommend them enough. Their customer service is top-notch, truly going above and beyond to ensure satisfaction. My customers have been impressed with the quality of the products, which speaks volumes. There was an instance where a customer accidentally provided an incorrect address, and the team was prompt and proactive in addressing and rectifying the issue. What sets this brand apart for me is the breadth of customizable options they offer—surpassing other providers like Printful. This added flexibility is a game-changer. I strongly recommend giving them a try; they've earned my trust and loyalty. And the software is SUPER easy you to use. I put off using a drop shipping because I thought the learning curve would be too much. Lol

LuVitt Apparel

Mar 08, 2024  on Shopify

I can't speak high enough about the team at Apliiq. Their customer service is quick, polite and always looking out for you. On top of that, their product is top of the line. Looking forward to continuing my brand with such a great team!

AddSumColor

Jan 09, 2024  on Shopify

Addsumcolor appreciate everything about apliiq from the updates to the point where they make sure i really okay on my end. Apliiq will really make sure you’re doing the right thing for yourself. High appreciation to Pete Lamb and his beautiful team APLIIQ

Scorey Merch

Dec 30, 2023  on Shopify

We have had an outstanding experience with Apliiq. From the very beginning they have been professional, available and have accommodated all of our needs. We love that we are able to dropship items to customers versus having to preorder with customers waiting months to receive their items. The quality choices of garments are also very flexible and affordable for our business. We recommend Apliiq to friends that are looking for a dropshipping/printing company all the time.

Asian Baby Clothing

Dec 07, 2023  on Shopify

My entire business product catalogue is built on Apliiq. Sure, it seems scary to be so dependent on an external party, but even if you have the capital to build up a basic infrastructure to get started, you're likely spending a lot of time and money to do so. That being said, the team at Apliiq is good at communication. You can contact them via email, live chat, or setup phone meetings and that does help reassure the fact that a business can be so reliable on one vendor. The Shopify integration is pretty good. It was difficult to envision how exactly it worked without actually getting some orders. But, once you produce some products on Apliiq site, as long as you have everything set up as instructed, it flows right in. And what's great is when you get an order, again, as long as you follow the instructions (like only clicking fulfill on the Apliiq website), then the rest of the fulfillment process is ALSO automated, including sending your customers a tracking number. There are a few things I wish Apliiq could do better. On average, fulfillment of my products are between 1.5-2 weeks, which, realistically I think is not bad... but when your customers are expecting Amazon speed for everything, it plays a factor. I also wish there was a better way to integrate their production schedule and estimated delivery dates into my store. So my customers will know upfront before ordering, when they might get their product. Maybe I missed a tutorial, but I was not able to set this up. Overall, I chose Apliiq over other POD clothing brands because I value quality of my product, which is a direct reflection of my brand. There are times where things aren't perfect, but they don't hesitate to admit any errors they've made and remediate in a timely fashion.

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