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Aisq: Auto Customer Support logo

Aisq: Auto Customer Support

Develop by Shopify

$24.99-$199.99

/ Month
1 Days Free Trial

Automated customer support driving customer satisfaction.

Automated responses
Unified ticketing system
Action suggestions
Customer order access
One-click response
The app is no longer available

About Aisq: Auto Customer Support

Launched Jan 25, 2024

Categories

Helpdesk Support ticket management

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Customer support with auto-ticketing and smart responses for efficient customer service.

Integrate your support emails into a unified ticketing system, complete with automated responses and action suggestions that have access to customer orders to make decisions. It simplifies support management, saving you time and money by responding and acting on support tickets with the click of one button.

Integrate your support emails into a unified ticketing system, complete with automated responses and action suggestions that have access to customer orders to make decisions. It simplifies support management, saving you time and money by responding and acting on support tickets with the click of one button. more
  • Automatically generate tickets with smart responses and actions
  • Reduce response time, increasing customer satisfaction
  • Cut down your workload of manually responding to customer emails and inquires

Pros

  • Integrates support emails into a unified ticketing system
  • Automated responses and action suggestions streamline support management
  • Access to customer orders for informed decision-making
  • Simplifies support management, saving time and money
  • One-click responses and actions for support tickets
  • Automatically generates tickets with smart responses and actions
  • Reduces response time, increasing customer satisfaction
  • Cuts down the workload of manually responding to customer emails and inquiries

Cons

  • Potential dependency on automation may reduce human touch in support
  • Might require significant initial setup and configuration
  • Automated responses may not cover all complex customer inquiries
  • Reliance on app's decision-making may lead to errors if not monitored

Key Features

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