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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,250)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

little loom

Apr 24, 2024  on Shopify

I like this review app because it starts out free and can upgrade it as needed. One of the best review apps I've ever used, and very reasonably priced.

ONESTOPSHOP

Apr 23, 2024  on Shopify

thank you for helping my problem with the reviews in my store and one of them is the air products agent hana.

LUMBARI

Apr 23, 2024  on Shopify

The product is awesome. I love its efficiency and user interface. And another thing that i want to highlight about the app is its customer service. Special thanks to Lydia who helped me solve an issue that i had been stuck for a few days. Adios !!

Totalwellness

Apr 23, 2024  on Shopify

Emily's assistance with Shopify app amendments and installations was invaluable. Her expertise and quick responses ensured that I was able to navigate the process smoothly. I'm grateful for her support and dedication to ensuring a seamless experience. Thank you, Emily!

Mughal Prime

Apr 23, 2024  on Shopify

Its been really a great experience!!! Team were really supportive, Lydia, Tony & Esther helped me alot.

Vom Reiter

Apr 22, 2024  on Shopify

Der Support ist wirklich gut. Sehr schnell und zuverlässig. Danke an Tiana und Tony für die schnelle Hilfe! Die App hält was sie verspricht.

Mini Bumerang

Apr 22, 2024  on Shopify

The application is really nice, I had a few problems about the application, I talked to Audrey from the support team, she responded immediately and answered all my questions about the application, thank you for your help.

Vistawin

Apr 22, 2024  on Shopify

The Air Product app is very successful and made my work much easier, but I had some difficulties, but Esther from the live support team helped me, she was very kind and polite and I thank her for supporting me without getting bored.

SHINELAST

Apr 22, 2024  on Shopify

Very clear app and great templates. Love for the Lydia and Nikita that engaged and helped me throught the process and provided quick support and solution to fix my store issue. I am all set up now :)

Hotspringsa

Apr 22, 2024  on Shopify

I recently had the pleasure of working with Hana, and I must express my gratitude for her exceptional assistance. Despite the limitations of the app not supporting mobile devices for importing reviews from AliExpress, Hana came to the rescue. With her patient guidance and unwavering support, I was able to overcome this obstacle and seamlessly import reviews to my Shopify account. Even without access to a laptop or desktop, Hana's expertise ensured that I could still benefit from the service. Her dedication to helping me navigate through the process was remarkable. Thanks to Hana's assistance, my Shopify store now boasts authentic reviews, enhancing customer trust and satisfaction. I highly recommend Hana for her professionalism, patience, and outstanding service.

ClotCube

Apr 21, 2024  on Shopify

Huge shoutout to Hana for their fantastic support with the Air Reviews app on Shopify! They were incredibly helpful and efficient. The app itself is a game-changer for gathering customer feedback. Highly recommend!

Mundobuy

Apr 21, 2024  on Shopify

Customer Service Pamela resolved all my problems within minutes of me contacting her. Very good service

Oria & Co

Apr 21, 2024  on Shopify

I had a issue with the phot display on my reviews and Liz fixed it within few minutes ! Thanks a lot.

Mozi Charms

Apr 20, 2024  on Shopify

This app is great , very easy to set up and gives you a lot of options on how to import reviews. Their support team is amazing, they help me through the set up and very friendly. I definitely recommend this app with those who are looking for a good review importer! Big shout out to Liz, Nolan , and Emily!

Kroofu

Apr 20, 2024  on Shopify

It was my first time using this app, so I was facing some difficulties, after contacting Lydia from support, she helped me out and now my problem is solved :)

ALEPTICA

Apr 20, 2024  on Shopify

Nolan and the technician were incredibly helpful with customer service. They resolved my issues quickly and efficiently and were there for me every step of the way. I am grateful for their professionalism and courteous approach. I had an absolutely great experience, thank you!

CuddleBudsStore

Apr 20, 2024  on Shopify

Tracy was incredibly helpful. Whenever I needed assistance, I could always rely on her diligent work :) She radiates such warmth and kindness. Thank you so much,you are the best.

Gold Stylish

Apr 19, 2024  on Shopify

the best support ever!! Pamela not only help me but also taught me how to change the documents that needed so now I can easily do it. I totally recommend the app

Blupado

Apr 19, 2024  on Shopify

Très bonne application pour les avis, j'ai essayé bien d'autres, mais c'est la seule qui me convient et très simple à configurer. J'ai juste eu des soucis pour traduire les textes sur le widget de notation, mais l'équipe notamment "Hana" and "Maison" sont intervenus pour régler le problème. Je recommande fortement. Sans oublier l'abonnement qui n'est pas très cher. Merci à la Team.

Purse Planet

Apr 18, 2024  on Shopify

Best technical support provided by Audrey and Toby ,cooperative and humble ,timely resolved my issue very much satisfied

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