My inbox is full of spam emails from adroll. I emailed support, uninstalled the app, and received 10 of the exact same confirmation emails in the last hour, and they're still coming. Not good at all.

"I deactivated this app, yet I keep receiving notifications from my bank every day, saying they want me to pay — one day 20€, another day 60€, and another day 100€. Now, when I finally had money in my account, they just took 64€, and then another time 103€, without any explanation for what and why, especially since I deactivated the app and don’t use it at all."

I am extremely disappointed with my experience using AdRoll for marketing and advertising. The app is incredibly confusing, and I believe it’s designed that way on purpose. Setting up my campaigns was a frustrating ordeal, but I managed to create two campaigns, hoping for a positive outcome. However, in just three days, with a click rate set at $0.10, I was billed nearly $500. What did I get in return? Absolutely nothing. My return on investment was a staggering $0. This is incredibly disheartening, especially since the product I was advertising typically performs exceptionally well. When I use other advertising platforms, I consistently achieve a 6x return on my investment. This stark contrast makes AdRoll’s performance even more disappointing. Not only did I waste a significant amount of money, but I also wasted my time. The lack of results and the confusing nature of the app make it clear that AdRoll is not a reliable platform for effective advertising. I would strongly advise others to steer clear of this app. Based on my experience, I cannot recommend AdRoll to anyone looking for a worthwhile advertising solution.

I had may ploblems with Ad Roll : 1. Dynamic Campaign Photos Problem: Dynamic campaigns often select random product images, ruining the brand’s image. Impact: This can seriously compromise the visual identity and appeal of the brand, especially for a luxury fashion brand that relies heavily on aesthetic consistency. 2. Logo Issues Problem: The color of the logo changes in the dashboard, and support does not provide a way to monitor if the logo appears correctly in the campaigns. • Impact: The inability to verify the integrity of the logo in advertising campaigns creates uncertainty about the brand’s presentation. 3. Campaign Previews Problem: Even though you can see the campaign preview in the dashboard, it is not possible to get a control link to see how the campaign actually runs online. Support only provides textual reports, without the possibility to visually verify the campaigns in real-time. Impact: Without being able to see a live preview of the campaigns, it is difficult to ensure that they are in line with the brand’s image and values. 4. Cookie Banner Issues: Problem: After setting up a customized cookie banner, it was removed without notice, forcing the use of a system banner that is aesthetically displeasing. Impact: This not only ruined the homepage’s aesthetics but also created potential legal issues. Conclusion: Wasted Time: Hours spent configuring Shopify integrations and trying to resolve issues with support without success. Legal Risks: The sudden removal of the customized cookie banner could lead to legal non-compliance. Overall Negative Experience: The combination of these problems led to a frustrating and inefficient experience. Advice: Based on My experience, it seems prudent for luxury fashion brands to consider alternatives to AdRoll that offer greater control over the aesthetics and consistency of advertising campaigns, as well as more transparent and reliable support.