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LiveChat + Customer Insight

Enhance sales with AI-powered chat for seamless customer support.

Smile.io Loyalty & Rewards

Boost sales with customizable loyalty and referral programs.

LiveChat + Customer Insight

Enhance sales with AI-powered chat for seamless customer support.

Smile.io Loyalty & Rewards

Boost sales with customizable loyalty and referral programs.

Rating

Rating

27 Reviews
1.9
558 Reviews
7.8

Pricing

Pricing

  • 14 Days Free Trial
  • Free Plan Available

Features

Features

  • Customer details
  • Ai-powered chat
  • Seamless support
  • Live conversations
  • Virtual assistant
  • Referral incentives
  • Vip rewards
  • Customizable loyalty programs

Screenshots

Screenshots

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Pros

Pros

  • Enhances sales with AI-powered chat, which can potentially lead to increased revenue.
  • Provides seamless customer support, improving the customer experience.
  • Quick and convenient for customers needing shopping advice or answers to questions about shipping and returns.
  • Designed for immediate use, allowing businesses to start selling from day one.
  • Offers a personalized shopping experience with customer details integration.
  • Functions as a virtual shopping assistant, potentially increasing conversion rates.
  • Speeds up communication with AI, reducing wait times for customers.
  • Customizable loyalty and referral programs tailored to boost repeat purchases.
  • Supports multiple languages including English, French, Spanish, German, Portuguese, and Simplified Chinese, making it accessible to a diverse user base.
  • Offers a free plan with access to powerful loyalty points system, referrals, and essential design customizations, beneficial for small businesses.
  • User-friendly with a beautifully-branded rewards program experience from the first visit to checkout.
  • Positive customer support experience, with active and helpful resolution of issues.

Cons

Cons

  • May require a learning curve for users unfamiliar with AI-powered chat tools.
  • Potential for technical issues or glitches that could disrupt the customer service experience.
  • AI responses might lack the nuanced understanding that human agents provide, affecting complex queries.

Launched

Launched

Jun 05, 2015
Oct 20, 2014

Developer

Developer

Apps:

44

Average Rating:

2.5

Reviews:

757

Apps:

1

Average Rating:

4.7

Reviews:

558

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