Zimply

Develop by Shopify

$19

/ Month

Streamline business communication by centralizing messages and Shopify data.

Shopify integration

Unified inbox

Automatic order context

About Zimply

Launched Jul 14, 2025

Built by Shopify

Address

282 2nd St, Suite 302, San Francisco, CA, 94105, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

All-In-One Communications Tool: All business communications in a single tool - WABA, Email, Social

Zimply simplifies business communication by centralizing messages from all channels into a single app, enriched with Shopify data like order details and tracking information. You can take immediate actions, such as issuing refunds or cancellations, without switching between tools, reducing errors and saving time. By unifying workflows, it enables you and your team to focus on growing your business while delivering a seamless customer experience. Save time thanks to faster response times.

Unified Inbox for All Channels: Email, chat, social media, and more in one place
Shopify-Integrated Actions: Trigger key actions like refunds or cancellations
Automatic Order Context: Enriched customer conversations with Shopify order data

Pros

Centralizes messages from multiple channels into a single app, improving organization.
Integrates Shopify data such as order details and tracking information, providing comprehensive customer insights.
Allows for direct actions like issuing refunds or cancellations within the app, saving time and reducing errors.
Unifies workflows, enabling businesses to streamline operations and focus on growth.
Enhances customer experience through faster response times and enriched conversations.
Supports communication via email, chat, social media, and other platforms through a unified inbox.

Cons

Potential complexities in setting up integrations with multiple communication channels.
Might require training for teams to fully leverage all features and streamline processes.
Dependence on both Zimply and Shopify for data accuracy and uptime could pose challenges if one system has issues.
Possible limitations on customization for specific business needs or workflows.