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Zaplet: WhatsApp Automation+AI logo

Zaplet: WhatsApp Automation+AI

Develop by Shopify

$19.99-$99.99

/ Month
Free plan available 7 Days Free Trial

Automate WhatsApp responses, manage orders, and boost sales conversions.

Automated responses
Abandoned cart recovery
Automated workflows
Order management
Team dashboard
Message performance tracking

About Zaplet: WhatsApp Automation+AI

Launched Aug 10, 2025

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Description

Zaplet transforms your store with AI-powered WhatsApp automation for customer service.

Zaplet connects your store to WhatsApp Business API, enabling automated customer service through AI responses. The app handles order inquiries, sends shipping updates, and recovers abandoned carts via WhatsApp messages. Merchants can manage conversations through a team dashboard, set up automated workflows, and track message performance. This reduces manual support work while improving customer response times and increasing sales conversions.

Zaplet connects your store to WhatsApp Business API, enabling automated customer service through AI responses. The app handles order inquiries, sends shipping updates, and recovers abandoned carts via WhatsApp messages. Merchants can manage conversations through a team dashboard, set up automated workflows, and track message performance. This reduces manual support work while improving customer response times and increasing sales conversions. more
  • Automatically responds to customer questions about products and orders.
  • Connects your store to WhatsApp for direct customer messaging.
  • Sends order confirmations and shipping updates via WhatsApp.
  • Manage customer conversations across multiple team members
  • Send personalized messages to customers who abandon their carts.

Pros

  • Automates customer service with AI, reducing manual support work.
  • Improves customer response times and sales conversions.
  • Connects store to WhatsApp Business API for direct customer messaging.
  • Handles order inquiries, sends shipping updates, and recovers abandoned carts.
  • Includes a team dashboard for managing conversations across multiple team members.
  • Allows setting up automated workflows and tracking message performance.
  • Sends personalized messages to customers who abandon their carts.

Cons

  • Requires integration with WhatsApp Business API, which may be complex or cost-prohibitive for small businesses.
  • Potential dependence on the app for all customer interactions might reduce personal touch.
  • Initial setup and configuration might be time-consuming for some users.
  • Performance and effectiveness dependent on AI accuracy and capability.

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