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9.1
Zaplet: WhatsApp Marketing+AI logo

Zaplet: WhatsApp Marketing+AI

Develop by Shopify

$19.99-$99.99

/ Month
Free plan available 7 Days Free Trial

Automate WhatsApp responses, manage orders, and boost sales conversions.

Automated responses
Abandoned cart recovery
Automated workflows
Order management
Team dashboard
Message performance tracking
2 Reviews
9.1

About Zaplet: WhatsApp Marketing+AI

Launched Aug 10, 2025

Categories

Built by Shopify

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Introduction Video

Description

Zaplet transforms your store with AI-powered WhatsApp marketing for customer service.

Zaplet connects your store to WhatsApp Business API, enabling automated customer service through AI responses. The app handles order inquiries, sends shipping updates, and recovers abandoned carts via WhatsApp messages. Merchants can manage conversations through a team dashboard, set up automated workflows, and track message performance. This reduces manual support work while improving customer response times and increasing sales conversions.

Zaplet connects your store to WhatsApp Business API, enabling automated customer service through AI responses. The app handles order inquiries, sends shipping updates, and recovers abandoned carts via WhatsApp messages. Merchants can manage conversations through a team dashboard, set up automated workflows, and track message performance. This reduces manual support work while improving customer response times and increasing sales conversions. more
  • Automatically responds to customer questions about products and orders.
  • Reach large audience through bulk WhatsApp messaging and marketing campaigns.
  • Sends order confirmations and shipping updates via WhatsApp.
  • Manage customer conversations across multiple team members
  • Send personalized messages to customers who abandon their carts.

Pros

  • Automates customer service with AI, reducing manual support work.
  • Improves customer response times and sales conversions.
  • Connects store to WhatsApp Business API for direct customer messaging.
  • Handles order inquiries, sends shipping updates, and recovers abandoned carts.
  • Includes a team dashboard for managing conversations across multiple team members.
  • Allows setting up automated workflows and tracking message performance.
  • Sends personalized messages to customers who abandon their carts.

Cons

  • Requires integration with WhatsApp Business API, which may be complex or cost-prohibitive for small businesses.
  • Potential dependence on the app for all customer interactions might reduce personal touch.
  • Initial setup and configuration might be time-consuming for some users.
  • Performance and effectiveness dependent on AI accuracy and capability.

Top Helpful Reviews

Vitalproteins

Dec 18, 2025  on Shopify

An amazing app that helps reduce COD return rates, sends customers real-time logistics updates at every step, and keeps them fully engaged.

Relief Wellness

Nov 12, 2025  on Shopify

We’ve been using Zaplet AI since August, and it has transformed our operations — automating WhatsApp order confirmations, WhatsApp marketing, COD verifications, and customer updates. The system has saved hours of manual work, improved response rates, and increased conversions.

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