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Customer reviews: Wizybot ‑ AI Chatbot

Develop by Wizybot Inc

Reviews (137)

Overall rating
4.9

What Merchants Think

"Merchants overwhelmingly express satisfaction with Wizybot ‑ AI Chatbot, highlighting its ability to efficiently handle customer inquiries around the clock and enhance the customer service experience. Many appreciate the AI's ease of use, seamless integration, and the significant positive impact it has on operational efficiency and sales. Support provided by the Wizybot team is consistently praised for its promptness and helpfulness."

Key Strengths

  • Round-the-clock customer service support.
  • Seamless integration and user-friendly interface.
  • Enhanced sales and customer interaction through intelligent automation.
  • Highly customizable and intuitive AI training process.
  • Excellent customer support from the Wizybot team.

Common Concerns

  • The chat box lacks an easy close or minimize option, especially concerning for mobile users.

Final Thoughts

Overall, Wizybot ‑ AI Chatbot is highly regarded by merchants for its capability to streamline customer service and boost efficiency, ultimately contributing to increased sales and improved customer satisfaction. The minor concern regarding the chat box reflects a need for usability improvements on mobile devices, but it remains a valuable tool for many businesses looking to enhance their customer engagement strategies.

Ani-k Makeup

Apr 17, 2024  on Shopify

La posibilidad de personalizar su comunicación, su fácil configuración en una plataforma amigable y la autonomía con la que cuenta logra ser una excelente solución a una atención más rápida y 24/7. Muy buena aplicación, estamos satisfechos con su desempeño y resultados

Leafy Cove

Apr 12, 2024  on Shopify

Your chat box currently lacks both a close and minimize option. The only way for our customers to close it is by reloading the website or leaving, which defeats its purpose. This becomes particularly problematic on mobile devices, where it takes up the entire screen, preventing customers from shopping on our website, especially if they can't close your chat app widget. While I appreciate the concept, it's evident that it's not yet ready for deployment on any site if users can't easily close the chat box to continue shopping. I'm uninstalling your app due to this inconvenience. Please notify us when you've fixed this issue, and we'll reconsider using your app again.

Valentine Wigs

Apr 11, 2024  on Shopify

Wizibot has transformed our customer support game! This Shopify app, fuelled by ChatGPT, is an absolute game-changer. The automation of chats and customer communication is seamless and incredibly efficient. The support from the Wizibot team is top-notch, showcasing world-class professionalism and friendliness. Our communication with customers has reached new heights of excellence, thanks to Wizibot. We couldn't be happier with the app and the exceptional support we've received. Without hesitation, we highly recommend Wizibot to anyone looking to elevate their customer support experience.

Nipskin

Apr 03, 2024  on Shopify

Wizybot it's the perfect solution for customer service, addressing all inquiries, notifying customers about their orders, and comprehending product information seamlessly. Moreover, it operates 24/7, promptly responding to any customer concerns. The Wizibot team is always attentive to any queries one might have.

beercraft.mx

Mar 21, 2024  on Shopify

De las mejores aplicaciones que hemos utilizado. Desde que la implementamos nuestro servicio al cliente es mucho mejor, nos da la oportunidad de atender a nuestros clientes las 24 horas del día y si el cliente necesita algo la app nos avisa. El chat aprende de manera muy rápida y es muy sencillo darle instrucciones y que actúe como más beneficie a tu tienda. Súper recomendada! Además el plan gratis te permite ver resultados antes de suscribirte!

LittleChics

Mar 07, 2024  on Shopify

This tool is really amazing! It's like having a smart friend for my online store. It listens to what customers ask and suggests great things, which makes shopping on my site even better. It's a big helper.

House Time

Mar 06, 2024  on Shopify

It is an app more than amazing. REALLY: in few seconds (basically no need to provide instruction/ no need to update information because it is able to get information from all the text in the website) the app is able to work correctly and with effectiveness. It is fun to see some customer try to flirt with the AI in the chat Five star because it is not possible to provide 1000 stars

luterna.de

Feb 22, 2024  on Shopify

Wizybot, the intelligent sales assistant, is undoubtedly the most powerful tool we have implemented in the Shopify environment to date. We have finally discovered a sales assistant that answers customer queries accurately and professionally on its own - often even better than we could do ourselves. The learning speed of the program is impressive, it is easy to train and has a simple and intuitive user interface. In order processing, Wizybot demonstrates outstanding performance by responding precisely to customer requests. It is particularly effective when it comes to tracking requests, complaint management, returns processing, product availability, special product features, ingredients, recommendations and discount promotions. It also makes a significant contribution to increasing our sales rate and acts as an extremely useful sales assistant, which noticeably reduces our administrative workload. We are absolutely delighted with Wizybot and intend to continue using it as our sales assistant and consultant and to develop it further on an ongoing basis.

leonarditreecare

Feb 21, 2024  on Shopify

We recently added Wizybot to our website and had over $1000 in sales in the first 2 weeks attributed to Wizybot engagements. The staff at Wizybot is accessible and has provided us with excellent support. I was able to integrate Wizybot into our Shopify site in minutes and results speak for themselves. I tried to use other Chatbot apps, but Wizybot is clearly the best one I have found. Thank you Team Wizybot!

BlindersCo

Jan 30, 2024  on Shopify

I was skeptical about chatbots. It seams that now they work better with this ChatGPT integrations. Happy to keep using it and see what new updates come.

Palettenhochzeit

Jan 26, 2024  on Shopify

We have opened a new online shop and aimed to provide our customers with a new and modern user experience. That's when we discovered Wizybot. With its user-friendly interface and fantastic features, our website instantly became cutting-edge, equipped with a truly impressive AI. The recent update even generated more excitement. The service is absolutely fantastic and assists with every issue. I highly recommend Wizybot; it was the right decision.

Mini Marvels

Jan 23, 2024  on Shopify

My secret tool makes running my online store easy. It's like having a buddy who's always got my back. It chats with customers and keeps them happy.

VivaLa Fragrance

Jan 11, 2024  on Shopify

Wizybot is super helpful! It talks to my website visitors, answers their questions, and suggests things. It's like having a friendly helper on my site.

Glam Closet

Dec 26, 2023  on Shopify

I recently added Wizybot to my Shopify store. It has made a difference! This app has great chatbot feature. It quickly responds to customer questions saving my time while ensuring a shopping experience. Additionally Wizybot offers suggestions that increase sales and provide customers with a shopping journey. highly recommend using Wizybot to enhance customer support and satisfaction!

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