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Customer reviews: Wizybot ‑ AI Chatbot

Develop by Wizybot Inc

Reviews (145)

Overall rating
4.9

What Merchants Think

"Merchants overwhelmingly express satisfaction with Wizybot ‑ AI Chatbot, highlighting its ability to efficiently handle customer inquiries around the clock and enhance the customer service experience. Many appreciate the AI's ease of use, seamless integration, and the significant positive impact it has on operational efficiency and sales. Support provided by the Wizybot team is consistently praised for its promptness and helpfulness."

Key Strengths

  • Round-the-clock customer service support.
  • Seamless integration and user-friendly interface.
  • Enhanced sales and customer interaction through intelligent automation.
  • Highly customizable and intuitive AI training process.
  • Excellent customer support from the Wizybot team.

Common Concerns

  • The chat box lacks an easy close or minimize option, especially concerning for mobile users.

Final Thoughts

Overall, Wizybot ‑ AI Chatbot is highly regarded by merchants for its capability to streamline customer service and boost efficiency, ultimately contributing to increased sales and improved customer satisfaction. The minor concern regarding the chat box reflects a need for usability improvements on mobile devices, but it remains a valuable tool for many businesses looking to enhance their customer engagement strategies.

GrandPet Store

Jul 17, 2024  on Shopify

Ha resultado una herramienta muy valiosa, que nos está ayudando bastante para mejorar el servicio al cliente al mismo tiempo que genera ventas, el equipo que hay detrás de la herramienta bastante profesional y brindan servicio de la mejor manera, recomiendo ampliamente la herramienta.

Fajas MariaE Colombia

Jul 17, 2024  on Shopify

Implementar esta herramienta en nuestro negocio nos ha ayudado a no perder ventas a la hora de que nuestro cliente tenga dudas y no este 100% conectada una persona a resolverlas, pero con wizybot nos ayuda a que el cliente sienta confianza a la hora de comprar y generar conversiones.

Care Concept Onlineshop

Jul 17, 2024  on Shopify

We're absolutely thrilled about this app!! The integration was a breeze, and the chatbot has taken our customer service to a new level. It answers customer inquiries quickly and accurately, saving us a tremendous amount of time. Our customers are also delighted with the fast and friendly support. This app is a must-have for any online store looking to improve its customer service. Also, the support was outstanding and went the extra mile to help us with any questions and requests we had. We highly recommend this app!

Invicto

Jul 16, 2024  on Shopify

Hola el servicio es excelente, la atención al cliente es maravillosa, se acomoda a una empresa pequeña o grande según tu desees, el bot prácticamente resuelve todo

pawy

Jul 14, 2024  on Shopify

Wizybot es la mejor aplicación para servicio al cliente, hemos visto que contesta todas las preguntas de los clientes y mejora conversiones. Contesta a los clientes en tiempo record y reduce el trabajo de nuestro equipo en contestar las preguntas que más se repiten. Es fácil de navegar y usar para personalizar.

MDT - Modelarte

Jul 08, 2024  on Shopify

Nos ha ayudado mucho a aumentar la conversión ya que los clientes no tienen que comunicarse necesariamente con el equipo de servicio al cliente!

Beauty Boost

Jul 07, 2024  on Shopify

Funciona muy bien, lo mejor es el servicio de onboarding en la plataforma, y el servicio al cliente personalizado.

Lilo Couture - Ropa de Diseño para Niñas

Jul 07, 2024  on Shopify

Nos encanta Wizybot, Una de mis características favoritas es la capacidad de personalizar los chats con temas y fondos únicos, lo que hace que cada conversación se sienta especial y diferente. Además, las funciones de seguridad y privacidad están a la vanguardia, brindándome la tranquilidad de que mis datos y conversaciones están protegidos.

Fuly Kids

Jul 04, 2024  on Shopify

Es una app amigable que permite un entrenamiento fácil y rápido. Nos ayuda a responder la mayoría de los mensajes de nuestros clientes cuando estamos offline y sus respuestas se sienten tan cercanas que nos sorprenden. Además, el equipo de soporte ha estado muy atento.

Bad Simon

Jul 02, 2024  on Shopify

Tenemos un vendedor y servicio al cliente 7/24, despeja todas las dudas que el comprador pueda tener, lo aproxima a la compra y hemos evidenciado que la facturación ha aumentado, la plataforma es muy fácil e intuitiva para personas que no tenemos facilidad y experticia para el manejo de tecnologías. Además, tiene un soporte 10/10. Felicitaciones Wizybot.

Polo club Colombia

May 23, 2024  on Shopify

¡This tool is incredible! More than a simple BOT, it is a tool that allows you to free up operational burdens from your work team and optimize your customer service. We use it on weekends and non-business hours, as well as in special seasons to support our customer service team.

BIKEHOUSE

May 15, 2024  on Shopify

Wizybot has revolutionized customer service for Bikehouse, providing round-the-clock attention to clients every day in a seamless and market-conscious manner within the bicycle industry. Its implementation has generated highly positive feedback from users visiting the virtual store, ensuring a smooth and satisfying experience. Additionally, Wizybot has facilitated continuous learning for both the company and its customers, fostering an environment of ongoing improvement and innovation.

UNDERGOLD CORP

May 10, 2024  on Shopify

One of Wizybot's standout features is its ability to understand and respond to customer inquiries quickly and accurately. Thanks to its advanced artificial intelligence, Wizybot can handle a wide range of questions and requests, from product inquiries to shipping issues, providing personalized and relevant responses in real-time. In addition to its customer interaction capabilities, Wizybot offers powerful analytics and recommendation tools. Using machine learning algorithms, Wizybot analyzes customer behavior and suggests strategies to increase sales, such as personalized offers and product recommendations based on each user's purchase history.

Maratón Medellín

May 10, 2024  on Shopify

As the website for Colombia's first and leading international marathon, we needed something FAST, both to deploy and manage, and that's what we got with Wizybot! We got it up and "running" ;) in a few minutes with their wonderful and thoughtful assistance and it's been 3 months where we have boosted our peace of mind -and also of our runners-. We were able to reply to a high volume of requests due to the closing of the registration period and that alone was a game changer for us. We had tried other apps but not a single one felt as polished and flawless as Wizybot. It's complete game changer. And a wonderful team.

Fashion Kazabe

May 10, 2024  on Shopify

It has been a smooth experience and so far the support team has been proactive and fast at helping us shape our AI chatbot. Kudos to the team at Wizybot for crafting a well designed app! Highly recommended if you want a virtual team of service representatives tailored for your brand.

Casco de Oro Ferreterías

Apr 20, 2024  on Shopify

Es el chat que necesitas, cayeron como del cielo, me cubrio una vacante, las respuestas parecen humanas, muy interactivo, de facil aprendizaje. El equipo de soporte es muy eficiente. TOTALMENTE RECOMENDABLE.

Ani-k Makeup

Apr 17, 2024  on Shopify

La posibilidad de personalizar su comunicación, su fácil configuración en una plataforma amigable y la autonomía con la que cuenta logra ser una excelente solución a una atención más rápida y 24/7. Muy buena aplicación, estamos satisfechos con su desempeño y resultados

Leafy Cove

Apr 12, 2024  on Shopify

Your chat box currently lacks both a close and minimize option. The only way for our customers to close it is by reloading the website or leaving, which defeats its purpose. This becomes particularly problematic on mobile devices, where it takes up the entire screen, preventing customers from shopping on our website, especially if they can't close your chat app widget. While I appreciate the concept, it's evident that it's not yet ready for deployment on any site if users can't easily close the chat box to continue shopping. I'm uninstalling your app due to this inconvenience. Please notify us when you've fixed this issue, and we'll reconsider using your app again.

Valentine Wigs

Apr 11, 2024  on Shopify

Wizibot has transformed our customer support game! This Shopify app, fuelled by ChatGPT, is an absolute game-changer. The automation of chats and customer communication is seamless and incredibly efficient. The support from the Wizibot team is top-notch, showcasing world-class professionalism and friendliness. Our communication with customers has reached new heights of excellence, thanks to Wizibot. We couldn't be happier with the app and the exceptional support we've received. Without hesitation, we highly recommend Wizibot to anyone looking to elevate their customer support experience.

Nipskin

Apr 03, 2024  on Shopify

Wizybot it's the perfect solution for customer service, addressing all inquiries, notifying customers about their orders, and comprehending product information seamlessly. Moreover, it operates 24/7, promptly responding to any customer concerns. The Wizibot team is always attentive to any queries one might have.

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