Reviews: Wizybot ‑ AI Chatbot

Customer reviews: Wizybot ‑ AI Chatbot

Reviews (167)

Overall rating

4.8

5

119
4

8
3

1
2
1

4

What Merchants Think

"Merchants overwhelmingly express satisfaction with Wizybot ‑ AI Chatbot, highlighting its ability to efficiently handle customer inquiries around the clock and enhance the customer service experience. Many appreciate the AI's ease of use, seamless integration, and the significant positive impact it has on operational efficiency and sales. Support provided by the Wizybot team is consistently praised for its promptness and helpfulness."

Key Strengths

Round-the-clock customer service support.
Seamless integration and user-friendly interface.
Enhanced sales and customer interaction through intelligent automation.
Highly customizable and intuitive AI training process.
Excellent customer support from the Wizybot team.

Common Concerns

The chat box lacks an easy close or minimize option, especially concerning for mobile users.

Final Thoughts

Overall, Wizybot ‑ AI Chatbot is highly regarded by merchants for its capability to streamline customer service and boost efficiency, ultimately contributing to increased sales and improved customer satisfaction. The minor concern regarding the chat box reflects a need for usability improvements on mobile devices, but it remains a valuable tool for many businesses looking to enhance their customer engagement strategies.

WITCHES CALZADOS

Oct 01, 2025 on Shopify

Pésima experiencia, el tener IA en la atencion a mis clientes de whtaspp como API parecía algo extraodinario, me confirmaron que se podía enviar 50 fotos a clientes de whtaspp como catálogo, pero, no es asi. Luego me dicen que la solucion es enviar link de coleccion de shopify, pero que solo muestra 3 productos, q su sistema no esta perfecto para whtaspp. Lamentablemente me dijeron eso cuando ya se había facturado. Luego las soluciones que ofrecen son limitadas. Estoy totalmente decepcionado ya que tenía muy altas expectativas

Tecnología AltérCo

Sep 08, 2025 on Shopify

El equipo aseguró que no necesitaban información previa y en 3 meses no pudimos lanzar el chat, cuando se activó no respondió ninguna respuesta correcta. El equipo no tiene buen seguimiento en la comunicación, contestan y luego dejan de contestar varios días.

Balardi

Aug 06, 2025 on Shopify

The products sync hasn't completed and was stuck; we contacted the developer who never answered, so basically, the app isn't working well and there is no support.

Leafy Cove

Apr 12, 2024 on Shopify

Your chat box currently lacks both a close and minimize option. The only way for our customers to close it is by reloading the website or leaving, which defeats its purpose. This becomes particularly problematic on mobile devices, where it takes up the entire screen, preventing customers from shopping on our website, especially if they can't close your chat app widget. While I appreciate the concept, it's evident that it's not yet ready for deployment on any site if users can't easily close the chat box to continue shopping. I'm uninstalling your app due to this inconvenience. Please notify us when you've fixed this issue, and we'll reconsider using your app again.