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Winback: SMS Marketing logo

Winback: SMS Marketing

Develop by Shopify

$149-$899

/ Month
Free plan available

Drive More Revenue with SMS Marketing - Get High ROI Now!

Automated campaigns
Sms marketing
Sales boost
High roi
Revenue growth
Fast campaign execution
Powerful automation
47 Reviews
Claim Offer
Install App

About Winback: SMS Marketing

Launched Jul 23, 2019

Categories

Abandoned cart SMS marketing

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Boost sales & revenue easily and fast with powerful SMS marketing campaigns & automation

Winback is an SMS marketing platform that simplifies reaching leads and customers through SMS campaigns and automation. Start using it today and watch your business grow!

Winback is an SMS marketing platform that simplifies reaching leads and customers through SMS campaigns and automation. Start using it today and watch your business grow! more
  • Generate revenue with Abandoned Carts, Upsells, & Restock Alert campaigns.
  • Send targeted bulk SMS marketing campaigns
  • Generate leads with Browser Abandons. 1-click install Pop-up and Spinning Wheel.
  • Easily analyze your performance and optimize for revenue with our Dashboard.
  • Recover your lost sales with the Cart Abandon feature.

Pros

  • Drive More Revenue with SMS Marketing
  • High ROI potential
  • High engagement rates
  • Direct and immediate communication with customers
  • Can be integrated with customer data for targeted campaigns

Cons

  • Potential for customers to feel spammed if messages are too frequent
  • Requires compliance with SMS marketing regulations
  • Possible high cost if sending large volumes of messages
  • Dependence on customer consent to receive messages
  • May lead to increased opt-out rates if not managed properly

Top Helpful Reviews

All Things For Kids

Nov 15, 2025  on Shopify

I have been messaging as I have credits that I paid for that I cannot use. and no one is getting back to me!

ICEGIANT

Jun 21, 2025  on Shopify

I recommend this app!! It's beyond my imagination, so many customers come back. And thanks for Joe, a really nice guy.

Booty Scrunch Mami

Jul 13, 2024  on Shopify

(READ 2024 UPDATE BELOW) Amazing App! Definitely going to be investing more in this app than emails. I am a small biz and since September I've made over $7,000 (close to $8,000!) in reclaimed sales from this app alone! Easy to send campaigns and respond directly to your customers concerns. Sent a recent campaign to customers who never purchased before and the return has been AMAZING! Joe is quick to respond to any questions and even hop on a fast zoom call full of advice! If you're looking for an app to text - LOOK NO FURTHER. Seriously the best investment that has paid for itself a thousand times over by now. Thanks Winback & Joe! 2024 UPDATE: HORRIBLE! DO NOT use this service do not expect any assistance with help. For the holiday season my SMS sent to only HALF of my subscribers costing me thousands in sales. They kept telling me they were looking into it and it was fixed and each time was the same issue. This went on for 4 months, I requested reimbursement for 3 months, should have been 4 since I didn't use an entire month, and they keep saying they are escalting the issues and that they have fixed them but it still only would send to half my subscribers. The interesting part was they were saying it was a carrier update- I have my personal number on the subscriber list, out of 4 campaigns my number had a SMS delivered one time- the second one, so if it was a carrier update it should never be delivered to my number. This leads me to believe it was an internal issue. They do not reply anymore and they do not assist. DO NOT USE THIS SERVICE!!!!

TOROE Performance Eyewear

Jun 06, 2024  on Shopify

The app no longer works, yet they will still continue to charge your subscription on a monthly basis. SMS messages aren't being sent and their analytics tool isn't reporting. We've messaged their support several times and they are unresponsive. They wont cancel your subscription either, you will need to reach out to Shopify support to assure they remove the subscription.

Tebuti

Nov 21, 2023  on Shopify

The app is not working anymore (not loading). Customer support is not responding. They replied that they were investigating the issue 4 days ago. I wrote them back and did not get any response since then.

Boba Nutrition

Apr 21, 2023  on Shopify

Great experience with the platform and use. Happy there’s alternatives out there for sms. So far the support has been amazing

GymDeity.com

Dec 27, 2021  on Shopify

The best SMS app out there! Love the text message feature. If you are serious about growing you're business this is the only SMS marking app needed!

L. EYES Eyewear

May 23, 2021  on Shopify

Joe has been really helpful with trying to get me a great ROI. made 30k in sales over a few months. Well done team

StefsBoutique

Jun 03, 2020  on Shopify

Wow! What a great app! In just about a week it helped me to recover nearly $400 in abandoned sales. Thanks so much!

CSG Store

May 03, 2020  on Shopify

I have used this company's other app for Facebook Messenger and really liked the increase in sales from that. I have only had the Winback app for a few days and already have seen a huge jump in income. Not to mention, Joe is great! He is always there to help and will jump on a Zoom call to go over everything you might need. I'm looking forward to what we do after 30 days.

View all reviews

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