Reviews: Wiio Dropshipping Fulfillment

Customer reviews: Wiio Dropshipping Fulfillment

Reviews (72)

Overall rating

4.7

5

115
4

4
3

1
2

2
1

9

What Merchants Think

Merchants generally express high satisfaction with "Wiio Dropshipping Fulfillment," highlighting its ease of use and effective integration with Shopify. Many users commend the platform for simplifying store management and order processing, as well as for its competitive pricing and wide selection of products. Customer service is frequently praised for being responsive and helpful.

Key Strengths

Intuitive and easy-to-use interface
Seamless integration with Shopify
Efficient order and inventory management tools
Competitive product pricing and diverse selection
Outstanding customer service, especially from specific representatives like Cherry and Tim Luo

Common Concerns

Occasional issues with product quality and consistency
Some reports of poor packaging and shipping delays
Complaints about difficulties with refund processes
Problems for some users with the app's compatibility and functionality

Final Thoughts

While most merchants are pleased with Wiio's user-friendly platform and supportive customer service, some report persistent issues with product quality and order processing. Overall, the app is well-received for its effective dropshipping solutions but requires improvements in addressing common concerns.

Sereia Chique

May 27, 2024 on Shopify

Gostaria de deixar meu agradecimento ao trabalho do agente Tim Luo. Um excelente profissional, melhor agente que tive até hoje. Quem dera se todos os agentes fossem prestativos, dedicados e esforçados como ele, além de ser muito educado. Ele que me encontrou e me chamou no Whatsapp, me convenceu a deixá-lo ser meu agente e não me arrependi. Infelizmente, esse mês de Maio/2024 é o último mês dele trabalhando na Wiio, e ele vai seguir seus sonhos, como ele mesmo disse. Desejo a ele muito sucesso e tudo de bom, ele merece. Quero agradecer também por antes de sair, ele ter se comprometido em cuidar dos meus Pedidos até seu último dia na empresa e depois encaminhar um Agente de confiança conhecido dele, para cuidar dos meus pedidos. Gratidão Tim ❤️

Glova UK

Jan 09, 2024 on Shopify

They never do quality checks (This is most important thing as some Chinese suppliers scams people with fake product pictures, they need to check parcel before shipping, they never open the package!!!), shippinng takes longer time compared with other agencies. I've 20 USD left their website, requested refund 3 times, they never refunded me, they won't cover anything if they did something wrong. My customer started dispute as she received piece of cloth instead dresss! DO NOT TOP UP any money, I've called my bank and started dispute proccess against them.