Reviews: Wiio Dropshipping Fulfillment

Customer reviews: Wiio Dropshipping Fulfillment

Reviews (49)

Overall rating

4.4

5

88
4

4
3

1
2

2
1

9

What Merchants Think

Merchants generally express high satisfaction with "Wiio Dropshipping Fulfillment," highlighting its ease of use and effective integration with Shopify. Many users commend the platform for simplifying store management and order processing, as well as for its competitive pricing and wide selection of products. Customer service is frequently praised for being responsive and helpful.

Key Strengths

Intuitive and easy-to-use interface
Seamless integration with Shopify
Efficient order and inventory management tools
Competitive product pricing and diverse selection
Outstanding customer service, especially from specific representatives like Cherry and Tim Luo

Common Concerns

Occasional issues with product quality and consistency
Some reports of poor packaging and shipping delays
Complaints about difficulties with refund processes
Problems for some users with the app's compatibility and functionality

Final Thoughts

While most merchants are pleased with Wiio's user-friendly platform and supportive customer service, some report persistent issues with product quality and order processing. Overall, the app is well-received for its effective dropshipping solutions but requires improvements in addressing common concerns.

Kawaii Stop

Sep 10, 2025 on Shopify

I was initially very frustrated, after my first conversation with my assigned agent, everything was “set up,” but was setup inncorrectly apparently. When I reached out for help via online chat, the online support team often gave responses that didn’t address my concerns, which added to my disappointment, or redirected even basic sales questions they should have covered. That said, the agent I originally spoke with has been wonderful. Once they stepped back in, they were incredibly helpful and supportive, which really turned things around for me. Because of their effort and care, I’m happily updating this to three stars. I still hope the overall online support experience will improve, but I’m grateful for the agent who went above and beyond to assist me. I will update the review once i have worked with them and get feedback from clients regarding everything. For now it is mid range and i think that is fair as it took almost 3 weeks to get a full understanding.