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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (800)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

BSP CLOTHING

Jan 05, 2026  on Shopify

I’ve only just started using this app and I’m currently on the free version, but so far it appears to be working very well. There were a few glitches when I first installed it on my website, however Hayley from the customer service team fixed everything very quickly and it’s now running smoothly. It’s great to have a free plan available so you can properly test the app before committing. I’ll come back and update this review if anything changes, but at this stage it looks like a solid wholesale solution with excellent support.

Cestas y canastillas para bebes | Mababyshop

Jan 02, 2026  on Shopify

La aplicacion es ideal para poder tener diferentes tipos de tarifas, facil de configurar, lo mejor? EL soporte que tienen online Haley que es la persona que me atiende, es SUPERPROFESIONAL, cercana, amable y resolutiva, puedes consultarle lo que necesites que te responde de forma sincera y con una rapidez que es genial para los que tenemos poco tiempo o necesitamos con urgencia la respuesta. Gracias por hacernos mas facil el trabajo

Roots and Rituals

Dec 22, 2025  on Shopify

They were super quick to help resolve my setup issues. Even though it was just an issue of me not saving. Haha!

Yarra Bee Company

Dec 22, 2025  on Shopify

App looks good, have been trialling a number of wholesale apps but i like this one the best . Functionality is good and support was very helpful.

GK01 Increase Your Performance

Dec 12, 2025  on Shopify

Great app, easy to use and the support is quick and very helpful when you need it. Highly recommended.

MelubaBadges

Dec 10, 2025  on Shopify

Recently added this app and the support in getting it set up has been great! Will need to run it for a while to get a better overall impression but so far so good.

Breath of Fire Eco & Yoga Fashion

Dec 10, 2025  on Shopify

Excellente application qui permet de gérer la partie b2b à merveille. Excellent service client, efficace et très rapide !!

McGlashen Pottery

Dec 09, 2025  on Shopify

We find this app really useful for our business, we use it to have wholesale pricing for our wholesale customers while having retail pricing for our regular customers, all in one store. It is quick to set up and use. The support staff are responsive and quick to help with any questions or customisations. Awesome app, we really recommend it!

BrightVans

Dec 08, 2025  on Shopify

Came into a couple of issues when testing but the development team were very quick to respond and solved my issue swiftly. Thank you!

Proactive Paws

Dec 07, 2025  on Shopify

Customer service is excellent. Haley is consistently responsive whenever I require assistance in resolving an issue. Her support is highly recommended.

Shervey Power Products

Dec 04, 2025  on Shopify

App has been great so far, easy to use. Haley has been very helpful and quick with any tech support that we needed. Highly recommend

Andatech Distribution

Nov 30, 2025  on Shopify

The service is great. Creating wholesale and volume discounts easily, and if there are issues the service is always a good help

sable + suede

Nov 27, 2025  on Shopify

I just wanted to give a huge shoutout to Haley at Samita for her outstanding support. We recently had an issue where our pricing wasn’t pulling through correctly to the final checkout cart, and Haley handled it brilliantly. She was quick to respond, understood the problem straight away, and got everything resolved efficiently. Her communication was clear throughout, and she made what could’ve been a frustrating situation feel easy and stress-free. Really appreciate the great service—thank you, Haley!

Zuckerschmuck

Nov 26, 2025  on Shopify

Super Black Week Deals für Gold, sehr vielversprechend für alle Anwender, die Händlerpreise anbieten wollen - mit und ohne VAT und brutto oder netto Preise anzeigbar und individuell für jeden Kunden andere Preise darstellbar. Ich werde sie testen, hört sich sehr vielversprechend an. Haley hat superschnell geantwortet und beraten.

Trueffelfreunde

Nov 18, 2025  on Shopify

When we set up this app initially it didn't work because it wasn't matching our theme's code. The Support was quick to react and got it fixed fairly quick. Great service and app.

Pelli Bags

Nov 18, 2025  on Shopify

REVIEWS MUST BE FAKE. WORST APP EVER. ONLY THING WORSE THAN THE APP IS THE SUPPORT TEAM. NOTHING WORKS - DAYS TO RESPOND - THEY PUSH BACK TO YOU SAYING YOU DIDNT SUPPLY ACCESS. THEY HAVENT SOLVED EVEN ONE ISSUE YET.

All Major Appliances Pty Ltd

Nov 16, 2025  on Shopify

Exceptional app and team at Samita.io! If you are a business selling wholesale/high-volume, Sami Wholesale Pricing B2B is THE APP to elevate your businesses website. Special shout-out to Haley and the team for any support we required! Thank you again Samita team!

Mole Hardware Inc.

Nov 14, 2025  on Shopify

I highly recommend this app for wholesalers using Shopify. The customer service team is extremely helpful — they respond quickly and resolve issues in a timely manner. Features such as the registration form and wholesale pricing are very straightforward and easy to use.

Moore

Nov 13, 2025  on Shopify

This app is great! We have a very complicated pricing structure and this app allows us to easily control our volume based pricing without paying for addition subscriptions. They also have amazing customer support, my store has lots of custom development and they were able to integrate their tool with my code within 24 hours! Highly recommend!

Sewing Party

Nov 12, 2025  on Shopify

So far i think it is doable for the average store owner sami has made improvements for user interface and it is getting easier to use

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