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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (608)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

HTC Fishing

Jul 18, 2025  on Shopify

Super und sehr schneller Support. App macht genau das, was wir brauchen, um den Shop für Händler und Verbraucher zu betreiben. Lediglich das Feature mit der Anzeige der Steuern fehlt noch, ist aber aktuell in der Umsetzung. Daumen hoch und klare Empfehlung.

Katz-Loo Natural Clumping Cat Litter

Jul 18, 2025  on Shopify

Great and simple app - does exactly what I need! and the support was quick and responsive, solved the query straight away. Thanks Sami!

VLAND™ Professional sales of car headlights and taillights

Jul 18, 2025  on Shopify

This app has helped me to quickly grow my B2B business by customising the pricing of my products for each of my customers. I was looking for an app like this before and many developers didn't produce it until I came across Sami Wholesale, which I highly recommend.

Sunbaked Lizard Jewellery & Gifts

Jul 15, 2025  on Shopify

The support from the team is great - very responsive, and helped when I needed to customise part of the app.

Sleep&Bed

Jul 14, 2025  on Shopify

Been using the Sami B2B Wholesale Pricing app for a bit now. It covers the basics well and has enough customization for most needs. I had to contact support once and they got back to me really quickly, super helpful and reliable.

Fusion By Pelactiv

Jul 13, 2025  on Shopify

Haley is amazing! I had some issues during my setup process (my user error) and she was able to identify quickly what the issue was and fixed it up for me.

Glutagem

Jul 12, 2025  on Shopify

Nice App, it can handle the different requirements of our resellers and our distributors really well. I had an issue publishing the new Registration forms, but Haley in support got fixed it very rapidly, thanks! Look forward to making it 'live'! Following up: Our site is nearly live now and I wanted to separate the Reseller products into a different Category. I needed to contact Support to make this happen, so I left a message in their chat at 6pm on a Saturday, thinking they can deal with this on Monday. And suddenly Lyla comes online and handles the issue!! Thats above and beyond! Thanks Lyla!

Anue Beauty Supply

Jul 10, 2025  on Shopify

Sami B2B Wholesale Pricing is great. I had an issue with my new custom theme and the app wasn't working initially. I reached out and I appreciate 'Sami' for their efforts in helping get the 'Sami B2B Wholesale App' working fully with my new custom theme. Great support, great people, amazing app.

Fulton Apparel Company

Jul 10, 2025  on Shopify

The Sami Wholesale app is a game changer for my brand. It was easy to install and the videos explain everything. I had one issue and the live chat assistance took care of everything. It was great to speak to a live person and not an Ai bot.

WHOLEHEARTED APPAREL

Jul 10, 2025  on Shopify

This design is really excellent. The customer service provided great remote assistance with a very good attitude. I think this plugin is perfect for factories and wholesale stores. It's an amazing plugin.

Minati

Jul 08, 2025  on Shopify

great wholesale app and its free! Hayley from customer service was quick and issues fixed straight away. Keep up the good work. :)

TalaDerma

Jul 08, 2025  on Shopify

We are trying to setup custom pricing for our professional customers and the support has been superb in helping us setup the store with it.

25∙PASSIONS

Jul 08, 2025  on Shopify

Diese App ist genau das, wonach ich gesucht habe! Sie erfüllt alle Anforderungen, die ich für meinen kleinen Shop brauche. Der Support ist mega schnell und super hilfreich. Vielen Dank!

Turbo Depot and Performance

Jul 07, 2025  on Shopify

Amazing app. Staff was very responsive. Haley was fantastic to deal with live chat. Devs worked out my issue that I was having (I am not the greatest at website building.) 5 Stars, wish I could give 6. Thank you Sami B2B team!

Lola Atelier

Jul 05, 2025  on Shopify

The customer service is fantastic, which is very important if you are looking for assistance with all the set ups. It is a free app, so if you are looking for something in that range you won't be disappointed. Thanks again

NatroVital

Jul 03, 2025  on Shopify

I am amazed firstly at these wonderful people offered a very usable and free app. Thank you. Secondly, excellent customer.service. Hayley has been more than helpful on numerous occasions, to which we are very grateful. So far only used the wholesale, shipping and quick order components, but more than happy with the app and the help that we’ve received.

Toka Ceramics

Jul 03, 2025  on Shopify

Great app! There was a small hiccup during setup (the price wasn’t displaying correctly in some areas), but Haley and the developer team responded quickly and had it fixed by the next morning. Highly recommended.

Crystal Clear Wellbeing NZ Ltd

Jul 03, 2025  on Shopify

Does exactly as I need. Has been working well and if I need any questions answered, the support has been fantastic.

Glutagem

Jul 01, 2025  on Shopify

Nice App, it can handle the different requirements of our resellers and our distributors really well. I had an issue publishing the new Registration forms, but Haley in support got fixed it very rapidly, thanks! Look forward to making it 'live'!

From The Anvil

Jun 27, 2025  on Shopify

Wonderful app and the support is absolutely great! I was having issues with a previous app that I had uninstalled which was preventing the code from working properly, but Lucy and Haley did an amazing job fixing it so the app works perfectly now. Can't thank this team enough for their support

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