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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (564)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

PEEPS COFFEE

Jun 26, 2025  on Shopify

Great app. I had to make an urgent inquiry for business reasons, and the response was both precise and prompt. The support team understood my situation and handled it flexibly according to my needs. I feel very reassured knowing I can continue to rely on this app.

سوى تك

Jun 25, 2025  on Shopify

Thank you very much. The support team was very helpful and solved my problem within minutes. The application is beautiful and its support is even more beautiful. Thank you very much.

Lulo Coffee

Jun 24, 2025  on Shopify

Straightforward and clear. Great support as well. Downloaded recently, but highly recommended so far!

EAMPOWER – Tratamientos y aditivos profesionales para automoción

Jun 24, 2025  on Shopify

I reached out via the live chat and received assistance almost immediately. The team was incredibly helpful and resolved all my questions with speed and professionalism. So far, I’m extremely satisfied with both the functionality of the app and the level of service provided. Highly recommended!

Glam & Gallop

Jun 24, 2025  on Shopify

The App helped us to build a B2B Area in our normal shop. Simple interface - we had 1-2 Questions and get in contact with Haley in the Chat. She helped us within 1 minute every time. Super fast support! Would recommend this App to everyone!

BagStory

Jun 23, 2025  on Shopify

This app does exactly what we needed: it allows for complex, tiered pricing (price breaks) for each product variant individually. The setup is quite intuitive. Most importantly, the customer support is absolutely top-class. I had an issue with displaying the pricing table on our highly customized theme. I contacted support, and the help I received from their team (Haley was fantastic!) was fast, professional, and incredibly effective. They quickly diagnosed the issue, requested collaborator access (which is a very secure Shopify feature), and fixed the integration problem in no time. They even helped me locate the setting to translate the app's text to our local language. If you're looking for a powerful pricing app and value responsive, genuinely helpful customer support, I can't recommend this app enough. Highly recommended!

Koppr

Jun 22, 2025  on Shopify

The customer service was awesome and the problem I was having got fixed very quickly. Highly recommend.

The Cricket Company

Jun 18, 2025  on Shopify

I love the Sami Wholesale Pricing App for our Shopify Store! It works as we need it, and their developers were so helpful in getting the little tweaks just right with our theme, so it functions and looks beautiful too. Thank you!

Grizz Golf

Jun 18, 2025  on Shopify

I've just setup the app for the first time. Since it is a free app, I expected it to be a little buggy or limited features behind a paywall... but what I got was incredible 1:1 support to help me set up this tool. I will review again after the tool has been put through the test of my B2B customers! So far, so good!

Leather Treaty

Jun 16, 2025  on Shopify

Just getting started with the app, but it has all the features I need and its free! Definitely worth checking out for anyone looking to implement wholesale features in their store. Support responded ASAP. Lyla was a great help!

Tarro Skincare

Jun 15, 2025  on Shopify

Great app for wholesaling. Very easy to setup and integrate into your theme. Lots of useful configurations.

KidsBliss Australia

Jun 15, 2025  on Shopify

Exceptional Support and Simple Solution for Our Wholesale Journey As a small business owner running KidsBliss, an eco-friendly baby care brand in Melbourne, I recently installed the Sami B2B Wholesale Pricing app to manage our growing wholesaler network of baby boutiques. I’m beyond impressed with both the app’s simplicity and the outstanding support from the Sami team, which has made our setup process a breeze and set us up for success in expanding our wholesale operations. During installation, I hit a snag where the quick order form wasn’t displaying on our Shopify store (using the Dawn 9.0.0 theme). Since it was a Sunday, and I’d seen a notice that the Sami team was on a business trip until June 16, 2025, I didn’t expect a quick fix. I reached out anyway, hoping for a response the next day. To my surprise, I received an email shortly after, and their team resolved the issue incredibly fast! They not only fixed the quick order form but also proactively helped me troubleshoot a wholesale pricing setup problem. This level of responsiveness and care, especially outside regular hours, far exceeded my expectations. The app itself is intuitive and easy to manage, which is perfect for our team as we scale our wholesaler network. Sami’s features—like the customizable registration form, tag-based pricing, and quick order form—make this seamless. Only approved wholesalers can access our discounted prices, and the Draft Order API ensures our free shipping for retailers is applied correctly. The setup process was straightforward, and the app’s clean interface means our retailers to sign up without technical hurdles. Sami B2B Wholesale Pricing is a game-changer for our journey to explore more wholesalers, supporting our goal. The unexpected Sunday support and quick fixes have earned my trust, and I’m confident this app will help us grow our eco-friendly brand with ease. Highly recommend to any Shopify store looking for a reliable, user-friendly wholesale solution!

Candid Naturals

Jun 14, 2025  on Shopify

So far so good! Excellent, quick customer service. Very easy setup. I'm excited to see how this goes with my wholesale clients!

Griffons Lair - Virginia

Jun 12, 2025  on Shopify

The cart is only assigning the discounted wholesale price on the most recent item added to the cart. Have not been able to get support to respond for two days now. Today it says they are on a business trip. Going to look for someone else.

bloom dog supply

Jun 11, 2025  on Shopify

Perfect app for small businesses like mine. I mainly run a retail store, but this app makes it easy to offer wholesale for my original products. I love that I can limit wholesale to specific collections or tagged products. The support team is very responsive and helpful. Highly recommended for anyone looking to add flexible wholesale options!

MSS FERRAMENTAS DE COMERCIO GLOBAL LTDA

Jun 10, 2025  on Shopify

I tried to use this app since the feedback is good, but the app just doesn't work. I enabled the app and the page went down, I tried to configure the registration form to add tags to the clients, but the app froze, I created a page and added the registration form and nothing showed. Nothing worked, the app is useless. And after all this bugs and the support asking me for adm access to fix the problems, I felt unsafe using this app.

BonChef

Jun 10, 2025  on Shopify

This app was a lifesaver! It's perfectly designed for businesses like ours that are looking to sell both B2B and DTC. The support team is exceptional and they didn't just offer generic advice, but actively worked with a third-party app, and their developers to provide a seamless integration. Their communication was crystal clear and responsive. It has quickly become an indispensable part of our store and I can't imagine our store without it!

Dinkie Plants

Jun 09, 2025  on Shopify

I have found that Sami B2B really helpful when i have a problem trying to set things up. They have been absolutely fantastic with there advise and help. And respond straight away when they can.

kshta

Jun 08, 2025  on Shopify

One of the best Applications I ever used for Wholesale, it has everything you need, the have amazing support too that help you as soon as you send an inquire, I cant recomand it enough. Thanks Sami Team!

geniobooks

Jun 07, 2025  on Shopify

Great app for B2B pricing with powerful features and easy setup. Seamless Shopify integration. Best of all: outstanding customer support – fast, helpful, and reliable. Highly recommended for any wholesale store!

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