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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (764)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Trueffelfreunde

Nov 18, 2025  on Shopify

When we set up this app initially it didn't work because it wasn't matching our theme's code. The Support was quick to react and got it fixed fairly quick. Great service and app.

Pelli Bags

Nov 18, 2025  on Shopify

REVIEWS MUST BE FAKE. WORST APP EVER. ONLY THING WORSE THAN THE APP IS THE SUPPORT TEAM. NOTHING WORKS - DAYS TO RESPOND - THEY PUSH BACK TO YOU SAYING YOU DIDNT SUPPLY ACCESS. THEY HAVENT SOLVED EVEN ONE ISSUE YET.

All Major Appliances Pty Ltd

Nov 16, 2025  on Shopify

Exceptional app and team at Samita.io! If you are a business selling wholesale/high-volume, Sami Wholesale Pricing B2B is THE APP to elevate your businesses website. Special shout-out to Haley and the team for any support we required! Thank you again Samita team!

Mole Hardware Inc.

Nov 14, 2025  on Shopify

I highly recommend this app for wholesalers using Shopify. The customer service team is extremely helpful — they respond quickly and resolve issues in a timely manner. Features such as the registration form and wholesale pricing are very straightforward and easy to use.

Moore

Nov 13, 2025  on Shopify

This app is great! We have a very complicated pricing structure and this app allows us to easily control our volume based pricing without paying for addition subscriptions. They also have amazing customer support, my store has lots of custom development and they were able to integrate their tool with my code within 24 hours! Highly recommend!

Sewing Party

Nov 12, 2025  on Shopify

So far i think it is doable for the average store owner sami has made improvements for user interface and it is getting easier to use

Burgermeister

Nov 11, 2025  on Shopify

Great app and stellar customer service. They solved our problem in no time, even though we only use the free version. Highly recommended!

MLILY Malaysia

Nov 03, 2025  on Shopify

The app is excellent and very user-friendly. Recently I encountered an issue with the wholesale pricing. The customer service and technical engineer promptly resolved the problem. I am highly satisfied.

Mineral Series

Nov 03, 2025  on Shopify

Works like a charm and whenever I have a question they are super helpful in the chatbox or they get back to you within 24h. They also have a lot explained in articles, with easy steps to follow including screenshots.

Sunshine Botanicals

Oct 31, 2025  on Shopify

This supported our b2c and b2b on one site! Love it! They also offered support and were quick to respond!

Track Your Adventures

Oct 31, 2025  on Shopify

I just downloaded this app, and I needed help getting it up and running and I chatted with them, and got help immediately! Haley was very patient and helpful. I may not be able to use the app, as I do not offer all of my products to my wholesale customers and there does not seem to be a way to hide these. But other than that it seems to work very well.

Sierra Comfort

Oct 30, 2025  on Shopify

Lyla, was very helpful and attentive to my needs. She was very patient throughout the process and resolved my issue with clarity. Thank you!

AQUAMIST® Automotive Glass Cleaner (Patented)

Oct 30, 2025  on Shopify

Works, a bit cumbersome to setup, requires some skill level. Customer Service is helpful, they may be available in chat or respond via email.

Trident LaserWorks

Oct 28, 2025  on Shopify

App has been great and service (when needed - not often) has been equally as great! Have been using this for quite a while with no issues. Recently reached out for some customization and it was handled very quickly. Highly satisfied and recommend.

Salty Honey

Oct 23, 2025  on Shopify

not user friendly, support is not very helpful. two unauthorized orders came in created by the app with a discount that was created by the app. when asking for clarification on why that happened, rep could not answer.

T-Sport Power

Oct 21, 2025  on Shopify

Great and fast customer service! Special big thanks to Haley! Highly recommended app! Thank you guys! :)

doopsdesigns

Oct 16, 2025  on Shopify

Fantastic help when I need to work something out in the app. Great app & great customer service.

Movement Sports Gear

Oct 15, 2025  on Shopify

The instant service is amazing! I had some questions and they were able to answer them right away! Its great having that type of support! Lyla was great! Thank you!

EZ Detail Supply

Oct 15, 2025  on Shopify

super good staff super good service affordable best B2B app the other ones are a waste of time also extremely easy to set up

UMI (Urban Ministries, Inc.)

Oct 14, 2025  on Shopify

I'm new to the app but so far the customer service has been exceptional and the the product has performed as expected. i'm looking forward to exploring more and doing more with this robust app.

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