Not all customer service is the same! Having to edit my review that I left below, I unfortunately got stuck with Jack this past time and all he gives me is excuses for not knowing my theme rather than just helping out the best way he can. For that, editing my review. It was Wholesale Clubs APP that was causing an issue for my theme and I believe because of that, they should be willing to help me out and be used to helping people out on different themes to figure out a workaround for the bug they are giving me. Customer service is AWESOME!! AAAAA++ Emily helped me this last time in a bind and was amazing. Been using them for years and love it!

Just dowloaded the App. So far, so good. Specially the support from the chat to make everything happened quiet quickly!! Really Great... First time I have a so smooth experience with support service. Congratulations!

Fast detaield responses to questions. We love the feature of being able to set a price for wholesale we do not use the percentage option we use the price. The app is easy to navagate. Recommend adding to your store.

LOVE IT! Super helpful. Once you realize the simplicity of it, you can't beat it if you are offering both retail and wholesale on the same Shopify site. A+++

I have found the customer service within this ap to be outstanding (thank you so much Kay!). While I specialize in my field, by field is not technology and Kay was very supportive, explaining the options simply and easily and then helped with the options. I'm very grateful

Offer excellent and quick support by reps that are very knowledgeable. Kay was wonderful and handled my queries efficiently and explained solutions in a way that I could understand. Kay even noticed areas of my website that were not set up correctly that would have prohibited my customers from accessing their applicable discounts. Five stars!

Very helpful, I tried for months to fix a problem myself and after speaking to a rep within minutes my wholesale problems were beggining to be solved. Thank you so much for all your help.

It has made creating a dual retail/wholesale site a breeze. The whole team are super responsive when issues arise and help out right away. Would recommend using them if you need a dual function web store for your customers.

I had an issue with our GA4 order tracking and their support team was amazing. They were super responsive and helped me fix it right away. While I'm still learning the app itself, their excellent customer service makes me confident I'm in good hands.

Rob has been outstanding to work with. He’s knowledgeable, responsive, and always goes the extra mile to make sure issues are resolved quickly and clearly. His guidance made our setup smooth and stress-free, and his proactive support added real value. Truly one of the best support experiences I’ve had.

Jack and the team have been very helpful in what little issues there were while using the app. The app is a good alternative of shopify plus (ofcourse there are some limitations imposed by shopify). Its very easy to use and the price syncing is relatively quick even for a store with a large catalogue as us. Overall very helpful with the app and the support :)

Customer service is AWESOME!! AAAAA++ Emily helped me this last time in a bind and was amazing. Been using them for years and love it!

The only wholesale app you need. I have been using B2B Wholesale Hub for years now. They continually improve features, and the customer support is exceptional.

Great App and the service is the best of any app I have ever used. After using them for years we launched a new theme and they were straight onto it with instant support to make sure everything was working as it should. Thank you B2B!

Rob & Kay from support were super helpful, as was the rest of the team. After confirming our edits had worked they were able to get the app syncing back to my store and we immediately got a sale. Thanks to the B2B Wholesale Hub Team for their continued support and hard work.

Awesome app. Had a setup issue (my error), sent a request which was answered in minutes and sorted in minutes. Absolutely recommend this app. Thank you.

Jack in support is awesome. Orbit is always extremely on top of things and have been great to work with.

I have had an amazing experience using this app. I wanted to be able to offer custom tiered pricing to certain customers as well as net payment terms. I am by no means a computer genius but Kay and the team have been so helpful in explaining things to me as well as setting it all up for me so I haven't had to try and figure it out on my own. The customer service is so thorough and very responsive. I would 1000% recommend this app to anyone looking to upgrade their website.

Good app and great customer support. Appreciate the lightening fast help from Sara in fixing the latest issue

Rob was able to figure out an issue that I was having within the theme of my shop and fix it for me asap!