B2B Wholesale Hub

About B2B Wholesale Hub

Launched Jan 06, 2015

Built by Orbit

Email :

[email protected]

Address

329 Howe St., PMB 2066, Vancouver, BC, V6C 3N2, CA

Website Support Portal Privacy policy FAQ Document

Description

Run your B2B program and your B2C pricing in the same store using Wholesale Hub! (Formerly known as Wholesale Club) Show your wholesale pricing to tagged B2B customers, and offer specific percentage discounts to different customer groups, or specify custom prices for each group down to the variant level. It also includes wholesale essentials such as net payment terms, a quick order form, order minimum discount conditions, volume discounts, product locks, extra fees, free shipping, and more!

Tag customer accounts to offer wholesale pricing to your customer groups.
Percentage discounts for different groups of wholesale customers.
Volume discounts / quantity breaks for tiered pricing with higher quantities.
Custom prices and product visibility give you granular control over pricing.
B2B standards like net terms, quick order forms, and extra fees / free shipping.

Pros

Comprehensive features including discounts, custom prices, product lock, order form, and net terms
Ability to manage both B2B and B2C pricing in the same store
Granular control over pricing with custom prices and product visibility options
Includes wholesale essentials like net payment terms, quick order form, order minimum discount conditions, volume discounts, extra fees, and free shipping
High customer satisfaction with responsive and helpful customer support
Ease of setup and integration, with many users specifically citing the helpfulness of support staff such as Kay, Alex, and Sara
App covers all necessary functions for B2B operations, eliminating the need for expensive software or Shopify Plus
Fast response time even for international users
Helpfulness and clarity in resolving technical issues and providing instructions
Positive customer feedback highlights excellent service and support

Cons

One user reported terrible support, citing no response to multiple requests and lack of live chat support
Install error issues for some users, with delayed or no follow-up from the support team

Rating And Reviews

Elana Gabrielle

Sep 05, 2024 on Shopify

I had a very positive experience working with the B2B team. I was able to seamlessly set up my wholesale system with all the help and support I needed. Super grateful to the team and for the ease of use of the app!

Write To Me Wholesale

Sep 01, 2024 on Shopify

Kay was super helpful and got to the bottom of our issue quickly.

SuperDokan

Aug 24, 2024 on Shopify

Very fast and great support

LTW Supply

Aug 19, 2024 on Shopify

Excellent App. Does everything that I need it to do in order to run my wholesale business on Shopify. The support is excellent as well. Always responsive and helpful.

PCI Race Radios

Aug 12, 2024 on Shopify

Been using this app for several years now. It works as advertised, and the customer support is amazing. We have over 3000 products on our website and hundreds of dealers.

Emma Kate Co

Aug 05, 2024 on Shopify

The B2B Wholesale Hub support team is super efficient and prompt in assisting with troubleshooting! Thank you for making the experience so wonderful x

Great Eastern Sun

Aug 05, 2024 on Shopify

This app runs pretty well and has made wholesale an option for our store. The response from support is quick and they have been able to resolve or answer all our questions along the way.

Wanderlust Hats & Apparel

Jul 28, 2024 on Shopify

If we could give more then 5 stars we absolutely would! Working with B2B and Orbit was an amazing experience! Our process of changing from Squarespace to Shopify was a challenging one and creating exclusive rules / options for our wholesale buyers was made so easy by the staff. We spoke with several members over the course of the process and everyone was able to pickup right where the previous member left off. This allowed for no down days in between our endless questions and need of support. Again we cannot rave enough about this company and most importantly their employees. Kay, Jack, & Rob were amazing!

This is Eden Hong Kong

Jul 23, 2024 on Shopify

Kay was so helpful! She went above and beyond in helping us solve a coding issue by giving us clear instructions on how to go about resolving the problem.

Avoca Interiors

Jul 21, 2024 on Shopify

App does what is required... giving us the ability to provide trade and discount pricing. We had a couple of issue upload .csv file with trade pricing but the customer service was super quick at advising us how to do this

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