Customer service is very quick to react and keeps constant communication. Tobias was very helpful with making the new price update work with our custom shopify theme. We had a bit of an issue with another discount we had applied sitewide but luckily Alice was able to help us out and we got it sorted. I can recommend this app to any business that wants to do group specific discounts and not spend tons of money on expensive memberships.

Very happy with this app! The customer service is exceptional and very quick. Tobias was especially helpful with making the new price update work with our custom shopify theme. Very highly recommend!

Don't have too much time on the app, but loving it so far! We are a small business with only a few customers in need of B2B pricing. After searching for what felt like a year, we came across Snap and it was exactly what we needed! Started with the free plan as a trial, but definitely upgrading so we can set up more price lists for different customer groups! Alice did an amazing job answering my questions and helping me through the app set-up!

Seems to work pretty well... BUT... If you are going to change your pricing structure maybe give a heads up to your users so it doesn't mess up their website without being given the opportunity to upgrade. Spent the entire morning trying to figure out why our customers weren't seeing their discounted pricing only to find out that Snap changed thing and deactivate our account until we paid more. Which we would have done if we were given a heads up beforehand,

This app was perfect for our use case because it support wholesale pricing for orders created from both font end (via checkout) and back end (via draft orders). It's been working well for the past 3 months. Had to contact the support team at WhizzCommerce recently to resolve a minor bug, and the response was excellent, and fast.

Snap B2B was the perfect solution for offering a specific set of discounts om specific products to a specific set of customers. As with anything new, you have to figure out how to navigate the features and setup in the beginning, but this is where Camelia in the support staff really came through for me. Camelia followed up and was quick to reply in usually just a few hours. Within about a day I was able to get my custom price list completed and live and appears to be working well for my customers. The only drawback is that I wish there was a bulk edit feature however I made mention of that to them and are passing that suggestion over to the dev team.

Excellent support. Quick to respond and answered the query with a simple to understand explanation.

Great service and great attitude. I honestly have to say that I haven't experienced such behavior in a long time. The quality and solution is great and the service is even better. Thanks.

As a newbie to B2B programs I was at a total loss on the way it was set up. Considering it is a free program the support staff were outstanding - I'm more than happy with the outcome

We've tried multiple apps to add B2B pricing to our B2C store — this one stood out. The user interface is intuitive, which makes working with it pleasantly easy. The B2B Price List function lets you apply different pricing for different customer groups depending on their log-in status or tags, specific pricing for specific markets and it lets you apply specific prices to products or variants via a dropdown menu of your shopify products (great if you don't like working with .csv files). You can also set pricing rules like a fixed discount amount or percentage and also set a fixed start and end date of when to apply said discounts. Although this app is free, the customer service is quick to respond, friendly and makes an effort to make the app work for you and your store (thank's again Autumn!).