WM WhatsApp Chat Sales/Support

Name: WM WhatsApp Chat Sales/Support Introduction Video
Uploaded: 2024-04-03T16:12:03Z
Duration: 1 min 33 s
Description: Make it easy for your customers to get the help they need

Develop by Shopify

$0.99

/ Month

1 Days Free Trial

Make it easy for your customers to get the help they need

Customizable design

Quick setup

Responsive chat widget

Real-time chat

Multiple chat agents

Sticky whatsapp button

Api & web-compatible

About WM WhatsApp Chat Sales/Support

Launched Jun 12, 2022

Built by Shopify

Address

Ziegelbrennerstr. 5, Stuttgart, 70374, DE

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Add a sticky WhatsApp button to your store and turn queries into sales opportunities with Tap'nChat

Tap'nChat makes it easy for your customers to talk to you. When they visit your online store and have a question or need help, they can click on a little WhatsApp button that pops up. Once they click that button, it opens a real-time WhatsApp chat with you. Now, they can ask their questions, and you can help them right away. It's like a fast, direct line between you and your customers! This help your customers feel more comfortable buying something from your online store.

Customizable design with live previews; fine-tune position, text color, & more
Easy, quick setup: no coding, installs in less than a minute
API & web-compatible: seamlessly integrates with any theme
Allows multiple chat agents to manage queries, enhancing team productivity
Enhances customer experience with a responsive WhatsApp icon, and chat widget

Pros

Facilitates real-time communication with customers, improving their purchasing experience
Customizable design with live previews, allowing for tailored appearances
Easy and quick setup, requiring no coding and installs in less than a minute
Compatible with API and web, seamlessly integrating with any theme
Supports multiple chat agents, which can improve team productivity and response times

Cons

Depends on WhatsApp, which may not be the preferred communication method for all customers
The look and feel heavily rely on the customization capabilities, which might not suit all branding needs
Functionality may be limited by WhatsApp’s API policies and updates