We really wanted this app to work for us, but it’s been a frustrating experience from the start. Basic functionality is unreliable — WhatsApp messages either don’t send, go to only a small percentage of our subscribers, or take over an hour for the included link to redirect users to our landing page. At one point, their own landing page domain expired, so our customers were sent to a broken link instead of our content. Alongside the sending issues, the campaigns are also not tracking any sales. The pricing was also unclear. We assumed we had enough credits, but ran out mid-campaign with no warning (there also doesn't appear to be anywhere to check how many credits you currently have). Customer support has been the biggest let-down. Our last few support tickets took 4-5 days for replies, and often just to tell us that it's been pushed further up to technical support. We chose this app because of the great reviews, but we haven’t had a single one of our 7 WhatsApp campaign go out correctly. I’d strongly recommend others look elsewhere before committing.

Es una plataforma muy interesante con muchas opciones, creo que bastante segura y perfecta para hacer crecer tu negocio. BAstante amigable, y con opciones que otras no tienen como web push y sms

Only just started doing e-commerce but Hexton helps me to send customers sms and what's app order notifications, has abandon cart recovery and its free!

Parce que ça m’intéresse. parce que je cherche une application pour recevoir les notifications sur mon téléphone directement lorsque les clients sont achetés dans ma boutique Shopify merci

nice using it now very user frinedly quick to install will post the review in future for other sub apps as well but concluding its very nice and free to use have to check the paid plan yet not yet used m sure that also will be good and useful

kindly remove charges applied on my website modular basket as i was not aware of and it was a trial which i applied and uninstalled it

I've had a great experience using Hextom for my Shopify store. The app makes it easy to reach customers with WhatsApp, SMS, and push notifications all in one place. Setting up automated messages was straightforward, and it’s been helpful for engaging with customers without needing to spend a lot of time manually messaging. My customers appreciate the updates and reminders, which has helped with conversions.

Review for Hextom: WhatsApp, SMS & Push I recently integrated Hextom's WhatsApp, SMS & Push app into my Shopify store, and it has been a game-changer for my business. The setup was incredibly straightforward, allowing me to start using its features within minutes. The app consolidates messaging across WhatsApp, SMS, and push notifications into one interface, which has significantly streamlined my customer communication. The automation features are fantastic, especially for sending personalized messages for abandoned carts and order confirmations. This has helped increase my conversion rates and reduce cart abandonment. The analytics dashboard provides valuable insights that have helped me optimize my marketing strategies. Overall, Hextom's WhatsApp, SMS & Push app has exceeded my expectations. It's a must-have for any online business looking to enhance customer communication and drive sales. I highly recommend giving it a try!

This app is just extremely grateful offering tons of different ways to promote your business and increase your sales with no cost. Once again thank you so much.

I would thus far because the integrations' that i have read up on are amazing only four stars because i haven't used it more than a day is all.