Voria is a helpdesk built for Shopify merchants who need to manage customer support without switching between tools. All email conversations appear in one inbox, giving your team full context on every customer and their orders. Agents can respond, leave internal notes, and apply labels to stay organized. Managers get reports to track team performance and response times. Built for small teams and growing brands alike.

• See Shopify order details directly inside every customer conversation.
• Save reply templates as macros to handle common questions faster.
• Leave internal notes on conversations so your team can collaborate.
• Track conversation volume and agent performance with built-in reports.