IVR OrderAlert

Develop by Shopify

/ Month

7 Days Free Trial

Seamless call notifications delivery to customers.

Order confirmation calls

Order cancellation calls

Order fulfillment calls

Automated voice notifications

About IVR OrderAlert

Launched Jan 14, 2021

Built by Shopify

Address

205, 88 Borewell Road, Whitefield, Bangalore, KA, 560066, IN

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

This app allows its users to automatically send current order status notifications by voice call.

Keeping your customers aware of their order status can be a tedious affair. Voice Call Notification APP allows its users to automatically send current order status notifications by voice call to their customers like order confirmation, cancellation & fulfillment. (Note: This app only works for Pakistan Phone Numbers) #Integrated Networks * IntelliCom (Pak): Functional for Pakistan numbers only.

Order Confirmation Status via Call
Order Cancellation Status via Call
Order Fulfillment Status via Call

Pros

Automates the process of notifying customers about their order status, reducing manual effort
Enhanced customer service experience by keeping customers informed through voice calls
Supports different types of notifications including order confirmation, cancellation, and fulfillment
Integrates with IntelliCom network in Pakistan, ensuring reliability for local users

Cons

Restricted to Pakistan phone numbers only, limiting its usability for international users
The app's functionality is dependent on the IntelliCom network, reducing flexibility for users who prefer other networks
Lack of additional features such as text or email notifications which could offer a more comprehensive communication strategy
Some users might find voice call notifications intrusive compared to other modes of communication

Top Helpful Reviews

Servis

Jul 25, 2024 on Shopify

I highly recommend to any business looking to elevate their customer experience and streamline their communication process. It's a game-changer!"

VIRSA

Jul 18, 2022 on Shopify

Worst Customer support and total unprofessional management.I have contacted them 4 times and they are still not able to respond to issues faced in their app.No one is even bothered to address the issue.