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Customer reviews: Videowise Shoppable Videos UGC

Reviews (241)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about "Videowise Shoppable Videos UGC," praising its ease of use, seamless integration, and significant impact on engagement and conversion rates. The support team, especially individual representatives like Tijana, Luiz, and Katarina, receives immense commendation for their responsiveness and helpfulness.

Key Strengths

  • Seamless integration with Shopify and easy onboarding process.
  • Comprehensive customization options for aligning videos with brand aesthetics.
  • Exceptional customer support and proactive account management.
  • Significant improvement in conversion rates and customer engagement.
  • Advanced analytics providing valuable insights to optimize strategy.
  • Effective platform for showcasing user-generated content (UGC) and social media videos.

Common Concerns

  • A learning curve for newcomers, despite the availability of tutorials and support.
  • Potential overwhelm from the extensive customization options available.

Final Thoughts

Overall, "Videowise Shoppable Videos UGC" is highly regarded by users for its user-friendly interface, robust features, and outstanding customer service. It proves to be a powerful tool for enhancing video engagement and driving sales on e-commerce platforms, especially Shopify. Most merchants find it indispensable for integrating video content and boosting their online store's performance.

Lordelle

Apr 24, 2024  on Shopify

Videowise has been a great addition to our store. Their app has really sped up our site and kept users engaged with our videos. Leonardo, our CSM, has been incredible to work with.

The Better Menopause

Apr 24, 2024  on Shopify

This app has really helped to boost engagement and serves our customers well in a creative way - they are a great team to deal with and extemely responsive! Thank you Videowise

Twistbe

Apr 23, 2024  on Shopify

The app is easy to use although there is A LOT to customize if you want - which can make you feel a bit overwhelmed. However there are good video tutorials available which helped me to get started and I have received help from the chat super fast. Big thanks to Isabella for jumping on an ad hoc call to help me out. Looking forward to starting to use Videowise in full speed!

SKINICIAN

Apr 11, 2024  on Shopify

Had a question at set-up & Anastasia was amazing! She responded so quickly & jumped on a call with me to answer my question quickly - great service for a busy eCommerce manager!

Sassy Saints - Brings The Salon Home

Apr 09, 2024  on Shopify

I had an amazing experience with Videowise, had some initialy set-up issues, contacted support in the app, got an answer within 20 seconds and Leonardo hopped on a call with me to explain everything from A-Z!

PAWD DRINKS

Apr 09, 2024  on Shopify

Couldn't recommend Videowise anymore! Videowise has helped PAWD DRINKS improve CX and conversion. The support team are also incredibly helpful and responsive and deserve a special mention! Thank you Videowise!

Plump it!

Apr 04, 2024  on Shopify

Katarina M has been really helpful in getting the app up and running, providing great support across the Slack channel, and being responsive to requests and queries. Thanks Katarina!

Watch Portal Philippines

Apr 04, 2024  on Shopify

Videonwise can increase the performance of your website (increasing the conversion rate, and decreasing the bounce rate) while you increase the user experience of your customers, with video content. The app is easy to manage and the team is super helpful!

THE CAPEWINELANDS

Apr 01, 2024  on Shopify

Videowise has been an amazing asset for our shopify website so far as most of our content is video based. They have been super accommodating with us! The customer service we have received from Anastasia has been nothing short of excellent.

Perfume Philippines

Mar 29, 2024  on Shopify

Great solution for all Shopify stores. customer service was top class. they offer analytics to give you insights on which videos are working on where. highly recommend.

Braxley Bands

Mar 28, 2024  on Shopify

Videowise is a great tool to efficiently display video on-site, and their in-house team makes it super easy to install. Ask for Katarina when you install the app, shes the best for helping implement strategies and design your widgets!

MPowder

Mar 25, 2024  on Shopify

This app has been a great addition to increase engagement and make our site more interactive for users. Their support team are one of the best I have ever dealt with. They offer loads of support through onboarding, with plenty of ideas on how to maximise usage, and are super fast to reply to any of our questions whilst using the app. Amazing team, thanks Videowise!

Ursa Major Skincare

Mar 13, 2024  on Shopify

Great experience so far! Only about a month in to using the tool but had a great onboarding experience and loving the analytics.

Goal Plans | MuscleFood

Jan 18, 2024  on Shopify

Videowise has been a great tool in easily hosting and displaying video content on multiple sites, with lots of customisation and styling options available. Its also very intuitive to use and their team have been incredibly supportive in helping optimise how they're displayed and provide solutions to any problems we faced.

Wild Nutrition® Ltd

Dec 08, 2023  on Shopify

Videowise has been a great asset and continues to prove it's ROI. It has visibly increased our CVR and offers a sleek way to communicate both company values and customer reviews. As a company Videowise have been extremely helpful in both the set up and management, offering support and solutions along the way. We would definitely recommend using video wise.

Cannabotech

Dec 08, 2023  on Shopify

If you're looking for the best video app for your E-commerce store, look no further. The team at Videowise has made it super-simple to integrate videos across homepage, PDP, core pages, and to help bring them to life for increased engagement and conversion. Not to mention their all-star customer service which is second to none. We're thrilled with this platform and can't wait to push our future forward together!

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