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Customer reviews: Videowise Shoppable Videos UGC

Reviews (241)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about "Videowise Shoppable Videos UGC," praising its ease of use, seamless integration, and significant impact on engagement and conversion rates. The support team, especially individual representatives like Tijana, Luiz, and Katarina, receives immense commendation for their responsiveness and helpfulness.

Key Strengths

  • Seamless integration with Shopify and easy onboarding process.
  • Comprehensive customization options for aligning videos with brand aesthetics.
  • Exceptional customer support and proactive account management.
  • Significant improvement in conversion rates and customer engagement.
  • Advanced analytics providing valuable insights to optimize strategy.
  • Effective platform for showcasing user-generated content (UGC) and social media videos.

Common Concerns

  • A learning curve for newcomers, despite the availability of tutorials and support.
  • Potential overwhelm from the extensive customization options available.

Final Thoughts

Overall, "Videowise Shoppable Videos UGC" is highly regarded by users for its user-friendly interface, robust features, and outstanding customer service. It proves to be a powerful tool for enhancing video engagement and driving sales on e-commerce platforms, especially Shopify. Most merchants find it indispensable for integrating video content and boosting their online store's performance.

Hairburst

Aug 13, 2024  on Shopify

We've been properly using Videowise for a few months now and it's been a great addition to our website. We have strong video content on socials which we've now been able to bring over to our website and integrate easily. The platform is extremely easy to use and any time we've had any issues/questions Anastasia has been amazing with responding quickly and helping us out whilst also providing valuable recommendations to optimise our widgets.

Celebration Box NZ

Aug 11, 2024  on Shopify

We always have great experiences with Luiz, he always helps us when we are stuck on something and does a great job whilst doing it.

CROSSNET

Aug 08, 2024  on Shopify

VIDEOWISE has been GREAT for CROSSNET. We've used it for 2+ years now and wouldn't switch. High speed loads, shopping through vids and more. Customer service A+ as well.

SuperBotanic

Aug 01, 2024  on Shopify

Tijana has been such a great help and so supportive on every part of this journey, the website looks great with all her recommendations :)

Cool Crutches

Jul 31, 2024  on Shopify

Really helpful, incredibly engaging - Katarina is so efficient and quick to spot opportunities as well as simple ways to execute them!

Din Holdning AS

Jul 30, 2024  on Shopify

Awesome app for adding any type of video to our website. The flexibility and options are endless! Very easy to use and it looks great on the site as well. To top it all of, the support has been the best for any app we have tried before (all kinds of apps that is). Bella was very quick, easy and clear with explanations via loom :) 10/10 experiance

GRESSO

Jul 29, 2024  on Shopify

Videowise has significantly enhanced our key metrics, including engagement, session duration, and sales. The platform is straightforward to use and brings a lively and dynamic element to our site. The support team, particularly Louiz, has been incredibly responsive, helpful, and a pleasure to work with. We highly recommend this app for anyone looking to boost their website's performance.

ZYLO Nutrition

Jul 24, 2024  on Shopify

We have been using the Videowise for the past few months and have had a great experience working with Katarina. She was a HUGE help on getting everything implemented and running smooth!

Friday Pickleball

Jul 24, 2024  on Shopify

Had an issue and their team was very helpful! Luiz prioritized my problem and helped me get it resolved quickly. App is working smoothly now and excited to see results

Maya Magal London

Jul 24, 2024  on Shopify

A great option for adding videos to your website. The team at Videowise have been able to implement video options that work with our website and overall branding. Working with Zayra has been extremely smooth as she is always responsive and helpful.

Bearaby

Jul 17, 2024  on Shopify

Very easy to use and the Videowise team is very helpful with customising things for our needs. Our rep, Anastasia has been immensely helpful with the onboarding process and our continued use of the tool. Overall great product.

Bare Biology

Jul 16, 2024  on Shopify

So easy to use and set up, Tijana our acc manager goes above and beyond. She's always there when I need her and has made the whole process so quick and pain free.

Victoria Roggio Beauty

Jul 15, 2024  on Shopify

We have been using the Videowise for the past 2 months and we had incredible experience working with Anastasia, on support, implementing all the changes for us, and being extremely responsive with any questions I had with the app implementation. We definitely saw an increase in sales since the implementation of the app. I am excited to see how we perform in the next 3 months with the Videowise. Thank you to the entire team for a great customer service and support!

Replenix

Jul 11, 2024  on Shopify

Stela and Katarina were extremely awesome and helpful, not to mention thorough! The app itself is a no-brainer and a must have in the content driven world we live in. I'm already seeing results in less than a week.

MarlasFashions.com

Jul 07, 2024  on Shopify

Katarina has been instrumental in organizing the upload of videos to our website. Her professionalism has been outstanding, ensuring that every task was completed on time and to a high standard. Katarina's helpful attitude and dedication made the process smooth and efficient. Love seeing the videos on our website !

Calla Shoes US

Jun 30, 2024  on Shopify

Getting Videowise set up has been super easy - mainly because Tijana has been an amazing help! She is friendly and so responsive. Overall Videowise is a great product with great customer service!

Whole Supp

Jun 19, 2024  on Shopify

Since starting with Videowise we've seen a really good uplift, generating on average about 6% of our weekly revenue. Tijana, our rep, has been attentive and committed to building out our widgets in a way that really amplifies what our brand is about. We're really excited about the new updates and she has guided us through how we can make them work for us. Super excited to keep working with her!

Bakesale-Site

Jun 18, 2024  on Shopify

This app is really great for visually educating consumers and their team is amazing. My account manager Anastasia has been extremely responsive and helpful.

Hollywood Browzer

Jun 16, 2024  on Shopify

A wonderful app - we have seen a brilliant uplift in conversions since installing videowise. The team are very knowledgeable about their system and have been incredibly supportive throughout the set up process. Katarina has been a wondeful account manager and we are happy to call VW one of our partners. We wouldn't hesisate to recommend them.

Green People

May 28, 2024  on Shopify

Fantastic customer support! If I have any questions or problems, the Videowise team & Katarina respond straight away. The help and support is AMAZING! The videos look great on our website. Thank you!

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