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Customer reviews: Videowise Shoppable Videos UGC

Reviews (228)

Overall rating
4.8

What Merchants Think

Merchants are overwhelmingly positive about "Videowise Shoppable Videos UGC," praising its ease of use, seamless integration, and significant impact on engagement and conversion rates. The support team, especially individual representatives like Tijana, Luiz, and Katarina, receives immense commendation for their responsiveness and helpfulness.

Key Strengths

  • Seamless integration with Shopify and easy onboarding process.
  • Comprehensive customization options for aligning videos with brand aesthetics.
  • Exceptional customer support and proactive account management.
  • Significant improvement in conversion rates and customer engagement.
  • Advanced analytics providing valuable insights to optimize strategy.
  • Effective platform for showcasing user-generated content (UGC) and social media videos.

Common Concerns

  • A learning curve for newcomers, despite the availability of tutorials and support.
  • Potential overwhelm from the extensive customization options available.

Final Thoughts

Overall, "Videowise Shoppable Videos UGC" is highly regarded by users for its user-friendly interface, robust features, and outstanding customer service. It proves to be a powerful tool for enhancing video engagement and driving sales on e-commerce platforms, especially Shopify. Most merchants find it indispensable for integrating video content and boosting their online store's performance.

WOODSANDWAVES

Jun 24, 2025  on Shopify

Very intransparent pricing, we paid around 700 USD for testing the app around a month... Take a close look into pricing before installing it...

Unicorn Snot

Apr 17, 2025  on Shopify

Just never saw what justified the cost here. We were going to delete it a month or two ago and only kept it because they'd made our legacy plan free. But then we got our next Shopify bill and they'd charged us $100 again. So now we're deleting and feeling a little salty over the breach of trust... • It's really unpleasant to work with on the backend - just unintuitive in every possible way. • For us at least it doesn't deliver value to justify the price tag. Maybe we're missing some use case but there are lots of apps for embedding social content on your shop for cheaper if that's all your looking for. • Trying to reach their customer service is a non-starter. It's an AI chatbot that doesn't give substantive answers. • The UGC detect feature just wasn't that reliable or robust. It misses a lot of content that other ones pick up - not sure why.

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