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Customer reviews: Videowise Shoppable Videos UGC

Reviews (240)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about "Videowise Shoppable Videos UGC," praising its ease of use, seamless integration, and significant impact on engagement and conversion rates. The support team, especially individual representatives like Tijana, Luiz, and Katarina, receives immense commendation for their responsiveness and helpfulness.

Key Strengths

  • Seamless integration with Shopify and easy onboarding process.
  • Comprehensive customization options for aligning videos with brand aesthetics.
  • Exceptional customer support and proactive account management.
  • Significant improvement in conversion rates and customer engagement.
  • Advanced analytics providing valuable insights to optimize strategy.
  • Effective platform for showcasing user-generated content (UGC) and social media videos.

Common Concerns

  • A learning curve for newcomers, despite the availability of tutorials and support.
  • Potential overwhelm from the extensive customization options available.

Final Thoughts

Overall, "Videowise Shoppable Videos UGC" is highly regarded by users for its user-friendly interface, robust features, and outstanding customer service. It proves to be a powerful tool for enhancing video engagement and driving sales on e-commerce platforms, especially Shopify. Most merchants find it indispensable for integrating video content and boosting their online store's performance.

Livie & Luca

Feb 10, 2025  on Shopify

Videowise has been a great experience so far for our company. We are just over a month or two in the relationship but so far & the team checks in with us frequently and guides us on additional opportunities to leverage their tool. Luciana, our main point of contact has been amazing! She sends short video clips explaining how different features work, provides regular opportunities for check in, and came to the table with a great list of ideas & suggestions before we even got started. We are a small team so additional work she has put in has been so helpful! I also love how I can ask for a suggestion on how to accomplish something with video and she provides her expertise & I love how she encourages us to bring examples of other video we've seen to see how we can incorporate the idea into our tone of voice. Since this is a new relationship for us, we don't have much in the way of reporting yet as we don't really have many products tagged however, I am already so excited to see how robust the Videowise reporting capabilities are! There is so much interesting data that they monitor and share and I cannot wait to gain some new insights as we gather some history. It's much more in-depth that the previous tool we used.

Source Beauty

Feb 04, 2025  on Shopify

For Source Beauty, Videowise has been such a great implementation for both our business and user experience. It offers a very easy interface, where we can customize video content to fit our brand’s style, maintaining a consistent look and feel with the rest of our store. The Customer Success team also makes very insightful and strategic recommendations on how we can leverage our social media content and has a very smooth onboarding process as well as a helpful team. Their support is always super fast & responsive. Thank you Videowise!

Willow Pump

Feb 03, 2025  on Shopify

We have been exploring ways to better incorporate UGC and video content into our ecommerce website to help drive conversion and Videowise has been a great platform to use to do just that. We've only been live for a few weeks and have seen significant results already. Integration and onboarding was also super easy and we have loved working with our customer success manager, Luiz, who has been so helpful and brought so many great ideas to the table. Highly recommend!

LABFRESH

Jan 27, 2025  on Shopify

Easy to use, loads of customisation and effective tool. Perfect for getting your site visually on par with your marketing efforts! Additional likeable input; open for feedback and merchant-facing improvements too, dedicated account team. Thanks VW!

Nip + Fab UK

Jan 22, 2025  on Shopify

Really allows our customers to see how to use our products and which to pair together. Tijana is amazing and helps with any questions we have extremely quickly. The set up is seamless.

Institute of Dermatologists

Jan 21, 2025  on Shopify

Fantastic tool that really offers added value for customers and easily improves conversion rate. Our CS Manager, Tijana has been a super star in helping us make the most of the different widgets and is always happy to help when we get stuck too. Highly recommend!

SIMIHAZE BEAUTY

Jan 19, 2025  on Shopify

the videowise platform has been an incredible asset to showcasing content on our DTC, especially as a socially-driven brand. Tijana is absolutely incredible in her support and ideas - she is truly passionate about the brands she works for and gives 100%. I have really valued all her support as we've worked to launch and grow this part of our tech stack.

VIRAGE London

Jan 09, 2025  on Shopify

A great app and support is second to none in regards to help around implementing the widgets onto the site.

MilGenial Uruguay

Jan 07, 2025  on Shopify

Aplicación muy util y gran soporte de Joha que nos asesora en todo el proceso y la implementación Recomiendo!

360 Cookware

Dec 26, 2024  on Shopify

Great platform! Love working with Kate- she did a great job with implementation and continued support.

Mool France

Dec 22, 2024  on Shopify

An essential app for managing videos on Shopify! Easy to use, it seamlessly integrates our product videos and user-generated content (UGC), significantly boosting customer engagement, time spent on our site, and conversions. The advanced analytics provide valuable insights to optimize our content strategy. Additionally, their responsive and skilled customer support guides us every step of the way to maximize results. A true game changer!

Miamily US

Dec 04, 2024  on Shopify

The platform is user-friendly, innovative, and has significantly improved our video engagement and conversion rates. The customization options and analytics tools are top-notch, making it easy to optimize our strategy. I love that we have a dedicated account manager. Tijana, who has been incredibly supportive throughout the entire process. She’s always available to answer questions, provide insights, and ensure we’re getting the most out of the platform. If you’re looking for a reliable video commerce platform with outstanding customer service, Videowise is the way to go!

CAKE Polish

Dec 01, 2024  on Shopify

The Videowise Customer Service is Top Notch! They respond quickly and are sincere in their offer to assist.

Get Joy & Co.

Nov 29, 2024  on Shopify

A game-changing video management solution for any Shopify store. This super user-friendly app seamlessly integrates our product videos and UGC, significantly boosting customer engagement, time on site and essentially conversions. Advanced analytics provide invaluable insights, allowing us to refine our content strategy effectively. Their top-notch customer support ensures we get the most out of the app.

Routine Probiotics for Women

Nov 26, 2024  on Shopify

Love Videowise, pretty sure it had a good impact on our conversion rate within the first week of rolling out some carrousel and video testimonial on PDP. But really what stood out was the onboarding process. Full white glove. Leonardo B has been outstanding even retrieving videos from our social on our behalf and arranging everything. Highly recomment

Walkee Paws

Nov 21, 2024  on Shopify

Outstanding Would recommend to all. Leonardo has been a tremendous help with fixing issues and suggesting changes that are driving ROI. His ideas and help have made a huge difference!

Henkaa

Nov 12, 2024  on Shopify

Videowise is the solution we've been looking for to help our customers understand the value and fun of our convertible dresses. Being able to integrate our social media videos seamlessly into our homepage, collections and product pages helps us answer customer questions and concerns before they even arise. The team, especially Johanna have been super helpful in providing ideas, support and analysis to make sure we make the best use of the app and improve our conversions. Thank you!

Briogeo Hair Care

Nov 11, 2024  on Shopify

The Videowise app features have brought positive results to our ecommerce website. Leonardo has been helpful in quickly supporting us with our activations when needed.

Solawave

Nov 06, 2024  on Shopify

Amazing app & so easy to use. Leonardo and team have been incredible to work with. Functions beautifully on the site & customizing is a breeze.

Echo Water

Nov 04, 2024  on Shopify

Videowise's support team is second to none! Anastasia is the absolute best! They have been meeting weekly to ensure that our deployment is going well. They went out of their way to debug an issue that was from another app having remanent code in our site. They make very insightful and strategic recommendations on how we can use our video, what type of content they recommend, etc. We already have almost a half a million in revenue tracked through analytics of people who spent time watching our video content on the website. Overall I highly recommend them.

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