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Customer reviews: Vajro ‑ Mobile App Builder

Develop by Vajro Inc

Reviews (931)

Overall rating
4.9

What Merchants Think

Overall, merchants view "Vajro ‑ Mobile App Builder" as an effective tool for transforming their Shopify stores into functional mobile apps. The platform is praised for its user-friendliness and seamless integration, combined with outstanding customer support that guides users through every step of the development process. While generally positive, some merchants have expressed concerns regarding pricing transparency and delays in promised updates or features.

Key Strengths

  • Excellent customer service and support, with a responsive and knowledgeable team.
  • User-friendly platform that is easy to set up and navigate.
  • Seamless integration with Shopify, allowing real-time syncing of data.
  • Customizable features that align with brand identity.
  • Fast and efficient setup process, with apps often ready within days.
  • Robust features such as push notifications and in-app purchases.

Common Concerns

  • Lack of transparency in pricing, with unexpected jumps in cost.
  • Delays in implementing promised features and updates.
  • Issues with app performance, such as slow loading times.

Final Thoughts

"Vajro ‑ Mobile App Builder" is well-regarded by merchants for its ability to enhance mobile commerce through sophisticated app development, customer service, and ease of use. However, potential users should be vigilant about pricing structures and ensure clear communication regarding expected features and updates. Despite some concerns, the overall merchant experience with Vajro is positive, with many recommending it as a valuable tool for expanding mobile presence.

Olive Poppie

Apr 23, 2024  on Shopify

I love the Vajro App! I was nervous about getting an app because I have no experience or knowledge in managing one, but Vajro made it so simple. The integration with shopify was super easy, they walk you right through everything. I have yet to use all the features but just the app alone is amazing. And when issues arise, which have been very few for me, their customer service is beyond amazing. They are friendly and quick in their responses.

KarradaGroup

Apr 23, 2024  on Shopify

they are not trust company at all , i try this app for 2 days and i donot like it and i send them eamil i not like the app and now they withdrawn from my card each month 499$ and when i contact them they just said we will help but nothing . any body can help me where i can report this issue

No Face Skincare

Apr 11, 2024  on Shopify

I spent months communicating with this team back in 2022. They promised great features if I subscribed to their premium tier and we would get custom made banners and sections on our product pages. So fast forward to 2024, after paying the fees for over 12 months, including full fees for over 8 months, no one implemented ANYTHING on our app, and we NEVER made a sale as customers found it too difficult to use as no information was in our product page. Every single time I contacted them, they would give me an account manager to tell me what they would do, but weeks after weeks, months after months, nothing every happened, and the app opening time was over 10 seconds long, customers do not have any interest in using our app. Then after I asked for a full refund for the past year, they scheduled a call with me promising not to charge us for the next 6-8 months while fixing everything for us. Then they did at least add some functional sections to our product pages, they changed our opening screen to what we don't want to keep. At the same time, never received a refund, and they continue to charge us. If the refund or fee waiver isn't done, then we may initiate a complaint process for a chargeback for all the fees we have paid.

EK | The Boutique

Apr 03, 2024  on Shopify

We love the Vajro team! They are so professional and knowledgeable! Kirthiga is wonderful to work with!!! If you are looking for an app this one is by far the most user friendly!

azzaik.com

Apr 02, 2024  on Shopify

Awsome customer service, Pricing, navagation, creation of the app. is easy quick and very intuitive, if you are not into building app they can help you from start to finish. This is the second store I worked with Vajro. I definitely recommend it 100%.

Navajo Ranch

Mar 26, 2024  on Shopify

Had a great experience with Porselvi as she guided me step by step to get my App up and running. I would not have survived the detailed steps of the verification process without help from Vajro. Thank you!

The Bam Box

Mar 22, 2024  on Shopify

Sagar was fantastic. He walked me clearly through every feature that the app has, talked about future development and helped me to set everything up. Porselvi was amazing. She knew so much about the app and was fixing any issue that came up! As a company that focuses a lot on LIVE selling, this is the app we have been looking for. It integrates seamlessly with our Shopify store and will change how our company sells.

SnuggieElectronics

Jan 23, 2024  on Shopify

Kirthi was very knowledgeable about everything. She walked me thru on what to do and was very professional. She made it easy to understand. Ty very much I appreciate all she has done for me. She deserves coodles. Ty again!!!

The Sugaring Bar and Boutique

Nov 28, 2023  on Shopify

I have really enjoyed the process and how easy it is to set up my new app. They have been very helpful in anything that I need or need to learn new. Love all the features the app gives. The team is very helpful and proactive always ready to help.

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