Reviews: Vajro ‑ Mobile App Builder

Customer reviews: Vajro ‑ Mobile App Builder

Reviews (1,825)

Overall rating

4.9

5

115
4
3
2
1

3

What Merchants Think

Overall, merchants view "Vajro ‑ Mobile App Builder" as an effective tool for transforming their Shopify stores into functional mobile apps. The platform is praised for its user-friendliness and seamless integration, combined with outstanding customer support that guides users through every step of the development process. While generally positive, some merchants have expressed concerns regarding pricing transparency and delays in promised updates or features.

Key Strengths

Excellent customer service and support, with a responsive and knowledgeable team.
User-friendly platform that is easy to set up and navigate.
Seamless integration with Shopify, allowing real-time syncing of data.
Customizable features that align with brand identity.
Fast and efficient setup process, with apps often ready within days.
Robust features such as push notifications and in-app purchases.

Common Concerns

Lack of transparency in pricing, with unexpected jumps in cost.
Delays in implementing promised features and updates.
Issues with app performance, such as slow loading times.

Final Thoughts

"Vajro ‑ Mobile App Builder" is well-regarded by merchants for its ability to enhance mobile commerce through sophisticated app development, customer service, and ease of use. However, potential users should be vigilant about pricing structures and ensure clear communication regarding expected features and updates. Despite some concerns, the overall merchant experience with Vajro is positive, with many recommending it as a valuable tool for expanding mobile presence.

myMayz

Feb 13, 2025 on Shopify

Beware of Hidden Costs – Expensive and Lacking Transparency Vajro offers a functional mobile app integration for Shopify, but their pricing structure lacks transparency. While they advertise a starting price of $100, the cost automatically jumps to $500 per month once you reach a certain number of orders—without clear upfront communication. Even if your sales drop below the threshold, they continue charging the higher fee. There are more cost-effective alternatives available that provide the same functionality without unexpected price hikes. I strongly advise exploring other options before committing to Vajro.

KarradaGroup

Apr 23, 2024 on Shopify

they are not trust company at all , i try this app for 2 days and i donot like it and i send them eamil i not like the app and now they withdrawn from my card each month 499$ and when i contact them they just said we will help but nothing . any body can help me where i can report this issue

No Face Skincare

Apr 11, 2024 on Shopify

I spent months communicating with this team back in 2022. They promised great features if I subscribed to their premium tier and we would get custom made banners and sections on our product pages. So fast forward to 2024, after paying the fees for over 12 months, including full fees for over 8 months, no one implemented ANYTHING on our app, and we NEVER made a sale as customers found it too difficult to use as no information was in our product page. Every single time I contacted them, they would give me an account manager to tell me what they would do, but weeks after weeks, months after months, nothing every happened, and the app opening time was over 10 seconds long, customers do not have any interest in using our app. Then after I asked for a full refund for the past year, they scheduled a call with me promising not to charge us for the next 6-8 months while fixing everything for us. Then they did at least add some functional sections to our product pages, they changed our opening screen to what we don't want to keep. At the same time, never received a refund, and they continue to charge us. If the refund or fee waiver isn't done, then we may initiate a complaint process for a chargeback for all the fees we have paid.