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Customer reviews: Vajro ‑ Mobile App Builder

Develop by Vajro Inc

Reviews (931)

Overall rating
4.9

What Merchants Think

Overall, merchants view "Vajro ‑ Mobile App Builder" as an effective tool for transforming their Shopify stores into functional mobile apps. The platform is praised for its user-friendliness and seamless integration, combined with outstanding customer support that guides users through every step of the development process. While generally positive, some merchants have expressed concerns regarding pricing transparency and delays in promised updates or features.

Key Strengths

  • Excellent customer service and support, with a responsive and knowledgeable team.
  • User-friendly platform that is easy to set up and navigate.
  • Seamless integration with Shopify, allowing real-time syncing of data.
  • Customizable features that align with brand identity.
  • Fast and efficient setup process, with apps often ready within days.
  • Robust features such as push notifications and in-app purchases.

Common Concerns

  • Lack of transparency in pricing, with unexpected jumps in cost.
  • Delays in implementing promised features and updates.
  • Issues with app performance, such as slow loading times.

Final Thoughts

"Vajro ‑ Mobile App Builder" is well-regarded by merchants for its ability to enhance mobile commerce through sophisticated app development, customer service, and ease of use. However, potential users should be vigilant about pricing structures and ensure clear communication regarding expected features and updates. Despite some concerns, the overall merchant experience with Vajro is positive, with many recommending it as a valuable tool for expanding mobile presence.

Bates Boutique

Aug 12, 2025  on Shopify

Fantastic experience! The team was incredibly helpful, and the whole process was smooth from start to finish. The app is super easy to use, very user-friendly, and makes everything so much more convenient. Highly recommend!

Cybers Emporium

Aug 11, 2025  on Shopify

Great onboarding experience! Sagar and Priyanka made this dream a reality! The service is outstanding and the app is amazing!

Twenty Three Flowers & Chocolate

Jul 31, 2025  on Shopify

the support team are very helpful. They are guiding you step by step until the app is live. even they have support after that. I like Vajro. very recommended.

Classy Cowgirl Co.

Jul 25, 2025  on Shopify

Thank you for the excellent help today! Aswin and Priyanka were more than helpful with onboarding and layouts. Simple and easy to get started. I highly recommend

Meat and More

Jul 22, 2025  on Shopify

Excellent service! The Vajro team provides outstanding support — always prompt, professional, and helpful. They assisted us with design customizations and offered great solutions tailored to our needs. Highly recommended! A big thanks to Aswin Leo and Kirthiga for their exceptional support.

Bryke Racing

Jul 02, 2025  on Shopify

Sagar made the onboarding service process extremely easy with step by step instructions on getting the app setup and ready for launch. Krithi's design expertise the match the app to look just like our website so customer will be able to use the app without issues.

Ardire Collection

Jun 17, 2025  on Shopify

We are so excited to launch our app this week! This has been a fast and seamless process! We appreciate you Sagar and Krithi’s design to bring this to life for us! Can't wait to see this impact our overall business.

Prokicksports

Jun 11, 2025  on Shopify

I had a great experience with the support team for this app. I have not yet been able to use the app it's self but the support has been wonderful and looking forward to it. This App has amazing support. They are kind, patient and extremely helpful. Could not ask for better help. Thank you all so much

TcgReus

Jun 06, 2025  on Shopify

We have had a very good experience with Vajro. The service is super high and they think along with you in everything. A great system in which your site is translated into an app. This is an ideal solution for our business. Keep up the good work! We can only recommend it to everyone.

Pinoyhyper

Jun 02, 2025  on Shopify

Steer clear of Vajro if you value your business! I've been a user for a year, and their customer support is hands down the worst I've ever experienced. Their technical team is constantly unresponsive – it feels like they're 'always asleep.' Right now, I'm losing serious business because of critical checkout errors on both iOS and Android, and their team just doesn't care. Customers are going to other apps because Vajro is unreliable. If you run a serious business, this app and its support will let you down big time. Strongly NOT recommending

Petszapp

May 05, 2025  on Shopify

Vajro is an excellent application builder platform, and their support team is exceptionally helpful. The entire team is dedicated and always ready to assist at every step, ensuring a smooth and efficient experience.

Drag Up Coffee

Apr 24, 2025  on Shopify

Worked directly and quickly with any questions or concerns. Setting up the app was very simple with their step by step instructions. To the point when we had our onboarding call, I had completed 99% of task needing to be completed without their assistance!

WW

Apr 11, 2025  on Shopify

Without paying a single dollar Vajro built the complete design of the app for us for FREE! Incredible support!

Creative Touch Boutique

Apr 02, 2025  on Shopify

They made the process of building our app and kicking it off so simple by walking us through everything step by step!

My Kinda Hippie

Mar 31, 2025  on Shopify

So Helpful!! Thank you so much!! It was easy, but woudn't have been able to do this alone! I appreciate the support

Closet Candy Boutique

Mar 25, 2025  on Shopify

I was grateful for Shan who helped and assisted me with regards to discount code that needs to be applied for App first-time user. :) I really hoped that the application of Manual code will be available soon. Also, others feature in the App have a loading that takes minutes to appear, hope it will be fixed soon. Thank you! - Grace

Scarlow Digital

Mar 21, 2025  on Shopify

There's a reason there's so many 5-star reviews and I'm one of them! You really don't find service like this anymore. From the day I signed up they have provided help and made sure that I had my app up and running quickly. I had an issue with my customers downloading their designs after purchasing and they had the issue fixed quickly and gave me updates on their process of fixing it. Just do it-you won't regret it!

Taylor Elliott Designs Wholesale

Mar 18, 2025  on Shopify

New to Vajro but the setup and design assistance has been very smooth. However, after the initial design phase, communication and implementation to edits that weren't done in the design phase are taking a very long time. Communication is become so slow and it's frustrating.

Oorla

Mar 15, 2025  on Shopify

Vajro is an easy-to-use mobile app builder for Shopify. It's a solid choice for boosting customer engagement

Jagwonder

Mar 12, 2025  on Shopify

It took us a while to choose the right mobile app for our store. After evaluating various options, we decided on Vajro because of its UI/UX, pricing, and, most importantly, Aakash’s great attitude in helping customize our app quickly and efficiently. We highly recommend it—it’s been a true 5-star experience!

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