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Customer reviews: USAdrop‑Global Dropshipping

Develop by Shopify

Reviews (90)

Overall rating
4.6

What Merchants Think

Overall, merchants share mixed feedback about "USAdrop-Global Dropshipping". While some appreciate its ease of use and fast shipping capabilities, others have expressed dissatisfaction with unfulfilled orders and customer service responsiveness. It is seen by some as a good platform for beginners, but it lacks certain advanced features sought after by more experienced dropshippers.

Key Strengths

  • Fast shipping times for U.S. merchants
  • Responsive and helpful customer support, especially individual agents like Rick and Joan
  • Intuitive user interface and integration with Shopify
  • Wide selection of products with competitive pricing
  • Private labeling options

Common Concerns

  • Some orders are unfulfilled, with slow or inconsistent shipping times
  • Issues with product stock availability causing delays
  • Frustrations with customer service responsiveness and accountability
  • Limited advanced features for more experienced dropshippers
  • High variability in shipping costs depending on item sizes and order volume

Final Thoughts

The "USAdrop-Global Dropshipping" app receives both praise and criticism from its users. Its strengths are found in fast shipping, a user-friendly interface, and supportive customer service for those starting out or conducting business primarily in the U.S. However, there is notable dissatisfaction with shipping reliability and customer support consistency. This platform is a potentially beneficial tool for beginners in dropshipping but might not meet the needs of those looking for more advanced features or higher order reliability.

Szabó Budapest

May 23, 2025  on Shopify

Usadrop has been an absolute game-changer for our store. Order processing is fast, communication is smooth, and the product quality consistently meets our expectations. What really sets them apart is their reliability and responsiveness – whenever we had questions or needed adjustments, their team was quick to help. Highly recommended for any serious dropshipper!

novak-brno

May 22, 2025  on Shopify

Awesome team of nice people! We had some misunderstandings in the start, but when everything was clear for both sides we're working perfectly together! My agent is Nita, she's really helping me out when and where needed! Daily clear and good contact. If you're looking for a new supplier than i can say in advance that you've found your spot!!

Celerra Praha

May 21, 2025  on Shopify

I've been working with USAdrop as my supplier and I'm very satisfied with their service. A special thanks to Linna – she always helps me quickly and efficiently, makes sure everything is in order, and even thinks along with me to find the best solutions. Truly excellent support!

Sevine Bernard

May 21, 2025  on Shopify

My Experience with USA Drop After 4 Months: I can honestly say everything has been going perfectly. From the very beginning, communication has been clear, fast, and professional. My salesagent Linna, is always super helpful, always responds quickly, and thinks along with me. Product pricing is also very competitive, which gives me more room in margins. Integration with my Shopify store was super easy, and everything now runs pretty much automatically.

TotsCove

May 21, 2025  on Shopify

USADROP has been an amazing supplier—super responsive, fast processing times, and consistent quality. They've made order fulfillment smooth and stress-free. Highly recommended for anyone looking for a trustworthy dropshipping partner!

NEX SHOPPE

May 21, 2025  on Shopify

Amber is helpful and communicates well,which makes working with her smooth which I really appreciate.However,the shipping speed is major concern.The deliveries are slower than expected and some of them are failed,which can impact customer satisfaction.If these things improve,this could be a much stronger partnership.For now ,its a decent supplier relationship with good communication but needs work on logistics.

Lomure

May 21, 2025  on Shopify

Have been working with them over a year now, good customer support and the concept of having someone to reach out is great.

Lolak

May 21, 2025  on Shopify

Great service and fast delivery! I'm really happy with how quickly everything was handled — super smooth and professional. Special thank you to Nita, who’s always there to answer my questions and think along with me. Truly appreciated!

ESSENCE

May 21, 2025  on Shopify

I really like how they deal with mercy, super quality, my assistant is number one, always available and ready to help me with anything, they manage to provide me with all the material I need, really satisfied

Élan Luxe

May 15, 2025  on Shopify

Excellent Customer Service I just want to thank Rick for the excellent support and quick answers to all my questions. He was professional, clear, and genuinely helpful. It's great to work with someone who understands branding and takes the time to provide thoughtful guidance. Really appreciate it!

Diversoy

May 15, 2025  on Shopify

Todo perfecto con USAdrop. Ofrecen seguimiento completo y el producto cumplió todas mis expectativas.

ModaEstila

May 15, 2025  on Shopify

Servicio excelente. El equipo de USAdrop respondió rápido a mis dudas. El producto funciona perfectamente.

bellemx

May 15, 2025  on Shopify

Me encantó el producto de USAdrop. Llegó incluso antes de lo previsto. La calidad es excelente y el servicio al cliente fue muy amable.

Preciadas

May 15, 2025  on Shopify

Great quality product, exactly as described on the site. The materials feel durable, and I can tell it was made with care. Fast shipping and excellent customer service from USAdrop made the whole shopping experience smooth. Highly recommended!

Lunasd

May 15, 2025  on Shopify

Très content du produit acheté sur USAdrop. Il correspond exactement à mes attentes. Je recommanderai sans hésiter

Socioc

May 14, 2025  on Shopify

Really good value for the price. The item feels high-quality and the overall buying experience with USAdrop was seamless

MDNterprise Hideout

Feb 14, 2025  on Shopify

According to the Shopify App Store, this is free for the pricing, but when you get into it, if you want to really do anything, you need to subscribe for either a monthly subscription or an annual subscription and there are different amounts that you would choose from. The free level doesn't really give you much of anything as they incentivize you to subscribe if you want to really do anything. I also received a message from Daniel, who's a sales manager, on WhatsApp asking if I had any questions and when I asked about the subscription requirement and the response was a reaction of embarrassed, but nothing else.

luxeshapes

Feb 12, 2025  on Shopify

horrible app i don't recommend it to anyone to use it, its the worse ever even you cant have the stock for the product that you want and i text them for help they don't even care , unbelievable

Southern Gifts & Prints

Feb 02, 2025  on Shopify

Failed to deliver hundreds of orders that I paid them to ship. Many were "shipped" with fake, illegal postage. I have lost so much money. They blame the freight forwarder and take no responsibility. I have begged Rick, Beatrice and other customer service agents for help. They only tell me that it is my "salesperson" who must help me resolve the orders. Nita, my salesperson stays silent and does not respond. No one will help. I have been trying for months to get my money back that I paid this company - no one helps and my orders are still not delivered for over 2 months, tracking stopped and all orders are lost. DO NOT TRUST THIS COMPANY WITH YOUR MONEY.

On Pets Life

Jan 03, 2025  on Shopify

They are a complete scam company. I used their service to ship goods to customers. Before the goods arrived, they suddenly increased the price or asked me to cancel the service. I wasted a lot of time. This irresponsible company should go bankrupt.

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