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Customer reviews: USAdrop‑Global Dropshipping

Develop by USAdrop

Reviews (267)

Overall rating
4.5

What Merchants Think

Overall, merchants share mixed feedback about "USAdrop-Global Dropshipping". While some appreciate its ease of use and fast shipping capabilities, others have expressed dissatisfaction with unfulfilled orders and customer service responsiveness. It is seen by some as a good platform for beginners, but it lacks certain advanced features sought after by more experienced dropshippers.

Key Strengths

  • Fast shipping times for U.S. merchants
  • Responsive and helpful customer support, especially individual agents like Rick and Joan
  • Intuitive user interface and integration with Shopify
  • Wide selection of products with competitive pricing
  • Private labeling options

Common Concerns

  • Some orders are unfulfilled, with slow or inconsistent shipping times
  • Issues with product stock availability causing delays
  • Frustrations with customer service responsiveness and accountability
  • Limited advanced features for more experienced dropshippers
  • High variability in shipping costs depending on item sizes and order volume

Final Thoughts

The "USAdrop-Global Dropshipping" app receives both praise and criticism from its users. Its strengths are found in fast shipping, a user-friendly interface, and supportive customer service for those starting out or conducting business primarily in the U.S. However, there is notable dissatisfaction with shipping reliability and customer support consistency. This platform is a potentially beneficial tool for beginners in dropshipping but might not meet the needs of those looking for more advanced features or higher order reliability.

P&P SmartHome

Jul 31, 2024  on Shopify

it's just marketing from what i see, according to the orders i've placed none have arrived in the usa in 8 days, i want to downgrade my plan because i think that up to now it's not worth paying them and it's not possible because i have to wait for them to charge me for the full month again. i have to say that my sales agent Nita is nice and attentive to any questions or orders, everything has to be resolved by your sales agent because the general agents of the web have no access to anything and don't know anything and the negative point of this is that my agent and i have many hours of difference, apart from everything she is very kind and offers me good prices.

Ulovila.cz

Jul 31, 2024  on Shopify

USER / USER / MY EXPERIENCE and advice: dont sell small items, middle or bigger sized items have better QUOTES I am so far very pleased, I have good experience, customer service is great. Now I am waiting for my first order to be fullfilled so lets see how that will go, I will let know in the review how was my experience. I am using this service from Europe. edit next day: my order was quoted 19,2 times higher than the price estimated on the website for my country. (the price was supposed to be 0,5 dollars, quoted 9,6 dollars). I was given reasonable explanation, and I am now removing this item from my store and I ordered another first test item. lets see if number 2 will be better luck. I will change my review according to next experience. another edit after 72 hours: still no quote for my orders. another edit after 76 hours: turned out they misunderstood me and thought the orders were test, so thats why they didnt quote for 72 hours. I can understand that, because I had a lot of questions around it, as I am still setting up my shop and its a learning experience, also with the payments etc etc, there is a lot. so after I clarified that I actualy also want to process the orders, they immediately quoted, one of the quotes was 7.80 and it was exected to be 8.10, which is amazing! lovely. another product was quoted higher, but its due to the size, and I learned the first 19.2 times higher quote was also due to the size. so now I am happy, I can see this working well for my shop, I just cant sell too small items, or I will have to put additionaly shipping payment fee on them. to be fair, this all seems very reasonable and realistic, if we realize how the products are actualy moving around the globe, so I am glad I had this learning experience now, and I am pleased with the service.

My Store

Jul 29, 2024  on Shopify

Usadrop agent helped me, he treated me right, i really like usadrop products, and i'm growing my business thanks to usadrop products

Cool Chic N´ Curvy

Jul 28, 2024  on Shopify

I am new to drop shipping but this morning I saw a Youtube ad for USADrop. I then viewed some videos on Youtube for USADrop and everything looked positive and encouraging. I have just opened an account, which was easy and I linked to my Shopify account, also easy. I also chatted to Chat Support, who responded almost immediately with fantastic and encouraging support. I have taken a brief look at the huge variety of products. Everything looks absolutely great...!! Give it a try...just like I´m doing...and see where it takes you.

Cadeautrend.nl

Jul 23, 2024  on Shopify

I have been very well helped by customer service they are fast and always find a suitable solution! highly recommended!

A.T.S. GROUP

Jul 11, 2024  on Shopify

Molto funzionale ho avuto necessità di assistenza mi ha risposto l'operatore Rick mi ha fornito informazioni dettagliate e link con video e descrizioni complimenti

The Madist

Jul 10, 2024  on Shopify

I couldn't be happier with USA Dropshop! Their 24/7 customer support is always on standby and responds in no time. The agents are incredibly kind and efficient, making the entire process smooth and hassle-free. Highly recommend for anyone looking for reliable and quick service!

breezdash

Jul 07, 2024  on Shopify

my favorite dropshipping app , fast shipping and good prices, and freindly customer support that help you and guide you thank you usa drop team .

Gentle Paws

May 01, 2024  on Shopify

ALL THEIR POSITIVE REVIEWS ARE THERE BECAUSE THEY GIVE THEM FREE COUPONS! Very unpropfessional ! very poor customer service , i had fulfilled 10+ orders with them to a specific country , after asking about updates everyday , without getting responses (telling me ther are on vacation , etc ...) . Just after 12 days they tell me they cannot ship to that country and that was a problem , now i have problem with paypal and all because of the complaints , customer service seems like talking to chatbots . for the good of your business , FIND ANOTHER SUPPLIER

UVGELS

Apr 06, 2024  on Shopify

I've been utilizing USA Drop for my dropshipping needs for quite some time now, and I must say, they have consistently impressed me with their exceptional service. From start to finish, the entire process has been seamless, making it a breeze to run my online business.

Flora finesses beauty

Mar 20, 2024  on Shopify

Exceptional Service and Unbeatable Quotes From the moment I began my journey with USA Drop, I was met with nothing but professionalism and dedication. I would like to extend my heartfelt gratitude to two outstanding managers, Luke and Beatrice, who were instrumental in providing me with the best possible quote that not only met my budgetary constraints but also exceeded my expectations in value. Luke’s expertise and attention to detail ensured that I received a quote that was tailored to my specific needs, making the process seamless and stress-free. Beatrice’s commitment to customer satisfaction shone through as she guided me through the account setup process and introduced me to exclusive offers that were simply irresistible. Their combined efforts have not only saved me a significant amount of money but also instilled a sense of confidence in USA Drop as my go-to supplier. The level of care and personalized service I received is a testament to their exceptional work ethic and the company’s commitment to its customers. I am thoroughly impressed and would highly recommend USA Drop to anyone looking for top-notch service and the best deals in the market. Thank you, Luke and Beatrice, for making this experience a remarkable one!

Hufs

Mar 18, 2024  on Shopify

Great customer service. Amazing shipping times and offers a large amount of products ad cheap prices!

FaraliMart Store

Mar 16, 2024  on Shopify

Greetings and Regards Many thanks to USAdrop for launching good software This program is the fastest and has very strong supporters, and you can start your business with more features and for free

JABARNY

Jan 24, 2024  on Shopify

Game-Changer for Our Dropshipping Business! Rating: ⭐️⭐️⭐️⭐️⭐️ We've been using USADROP for our dropshipping business, and it has truly been a game-changer for us! The seamless integration with Shopify has made managing our store incredibly easy, and the features provided have significantly boosted our efficiency. One of the standout features of USADROP is its extensive product catalog. The variety and quality of products available for dropshipping are impressive, giving us a wide range to choose from and ensuring that our customers always have the latest and trendiest items to browse. The product descriptions and images are well-curated, making it easy to add products to our store without spending hours on research and editing. What sets USADROP apart is its efficient order fulfillment process. The automated order processing has saved us valuable time, allowing us to focus on growing our business rather than getting bogged down in manual tasks. The quick and reliable shipping options have resulted in satisfied customers, which is, of course, crucial for any successful e-commerce venture. Customer support has also been outstanding. Any questions or concerns we've had were promptly addressed, and the team behind USADROP has shown a genuine commitment to helping us succeed. The user-friendly interface and detailed documentation make it easy for both beginners and experienced entrepreneurs to navigate and make the most of the platform. Overall, USADROP has exceeded our expectations, and we highly recommend it to anyone in the dropshipping business. It has streamlined our processes, expanded our product offerings, and ultimately contributed to the growth of our online store. If you're looking for a reliable and efficient solution for your Shopify store, USADROP is the way to go!

Hermesy

Jan 18, 2024  on Shopify

Accountability, rapidity, and excellence! Working with USADROP has improved my day-to-day duties as an entrepreneur. They handle end-to-end from product sourcing to product shipping in the customer mailbox or front door. So I can focus on marketing and growing my business. Thanks a lot for your support!

TobagoTrin

Dec 30, 2023  on Shopify

Working w/ USADrop. I've noticed it's a Partnership and we work together towards customer satisfaction. Rick in customer support was able to help and answer my questions and guided me to what my next steps will be when we meet our Sales Agent CiCi. We are Excited to doing more business in the very near future.

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