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Customer reviews: USAdrop‑Global Dropshipping

Develop by USAdrop

Reviews (119)

Overall rating
4.5

What Merchants Think

Overall, merchants share mixed feedback about "USAdrop-Global Dropshipping". While some appreciate its ease of use and fast shipping capabilities, others have expressed dissatisfaction with unfulfilled orders and customer service responsiveness. It is seen by some as a good platform for beginners, but it lacks certain advanced features sought after by more experienced dropshippers.

Key Strengths

  • Fast shipping times for U.S. merchants
  • Responsive and helpful customer support, especially individual agents like Rick and Joan
  • Intuitive user interface and integration with Shopify
  • Wide selection of products with competitive pricing
  • Private labeling options

Common Concerns

  • Some orders are unfulfilled, with slow or inconsistent shipping times
  • Issues with product stock availability causing delays
  • Frustrations with customer service responsiveness and accountability
  • Limited advanced features for more experienced dropshippers
  • High variability in shipping costs depending on item sizes and order volume

Final Thoughts

The "USAdrop-Global Dropshipping" app receives both praise and criticism from its users. Its strengths are found in fast shipping, a user-friendly interface, and supportive customer service for those starting out or conducting business primarily in the U.S. However, there is notable dissatisfaction with shipping reliability and customer support consistency. This platform is a potentially beneficial tool for beginners in dropshipping but might not meet the needs of those looking for more advanced features or higher order reliability.

TotsCove

May 21, 2025  on Shopify

USADROP has been an amazing supplier—super responsive, fast processing times, and consistent quality. They've made order fulfillment smooth and stress-free. Highly recommended for anyone looking for a trustworthy dropshipping partner!

NEX SHOPPE

May 21, 2025  on Shopify

Amber is helpful and communicates well,which makes working with her smooth which I really appreciate.However,the shipping speed is major concern.The deliveries are slower than expected and some of them are failed,which can impact customer satisfaction.If these things improve,this could be a much stronger partnership.For now ,its a decent supplier relationship with good communication but needs work on logistics.

Lomure

May 21, 2025  on Shopify

Have been working with them over a year now, good customer support and the concept of having someone to reach out is great.

Lolak

May 21, 2025  on Shopify

Great service and fast delivery! I'm really happy with how quickly everything was handled — super smooth and professional. Special thank you to Nita, who’s always there to answer my questions and think along with me. Truly appreciated!

ESSENCE

May 21, 2025  on Shopify

I really like how they deal with mercy, super quality, my assistant is number one, always available and ready to help me with anything, they manage to provide me with all the material I need, really satisfied

Élan Luxe

May 15, 2025  on Shopify

Excellent Customer Service I just want to thank Rick for the excellent support and quick answers to all my questions. He was professional, clear, and genuinely helpful. It's great to work with someone who understands branding and takes the time to provide thoughtful guidance. Really appreciate it!

Diversoy

May 15, 2025  on Shopify

Todo perfecto con USAdrop. Ofrecen seguimiento completo y el producto cumplió todas mis expectativas.

ModaEstila

May 15, 2025  on Shopify

Servicio excelente. El equipo de USAdrop respondió rápido a mis dudas. El producto funciona perfectamente.

bellemx

May 15, 2025  on Shopify

Me encantó el producto de USAdrop. Llegó incluso antes de lo previsto. La calidad es excelente y el servicio al cliente fue muy amable.

Preciadas

May 15, 2025  on Shopify

Great quality product, exactly as described on the site. The materials feel durable, and I can tell it was made with care. Fast shipping and excellent customer service from USAdrop made the whole shopping experience smooth. Highly recommended!

Lunasd

May 15, 2025  on Shopify

Très content du produit acheté sur USAdrop. Il correspond exactement à mes attentes. Je recommanderai sans hésiter

Socioc

May 14, 2025  on Shopify

Really good value for the price. The item feels high-quality and the overall buying experience with USAdrop was seamless

MDNterprise Hideout

Feb 14, 2025  on Shopify

According to the Shopify App Store, this is free for the pricing, but when you get into it, if you want to really do anything, you need to subscribe for either a monthly subscription or an annual subscription and there are different amounts that you would choose from. The free level doesn't really give you much of anything as they incentivize you to subscribe if you want to really do anything. I also received a message from Daniel, who's a sales manager, on WhatsApp asking if I had any questions and when I asked about the subscription requirement and the response was a reaction of embarrassed, but nothing else.

luxeshapes

Feb 12, 2025  on Shopify

horrible app i don't recommend it to anyone to use it, its the worse ever even you cant have the stock for the product that you want and i text them for help they don't even care , unbelievable

Southern Gifts & Prints

Feb 02, 2025  on Shopify

Failed to deliver hundreds of orders that I paid them to ship. Many were "shipped" with fake, illegal postage. I have lost so much money. They blame the freight forwarder and take no responsibility. I have begged Rick, Beatrice and other customer service agents for help. They only tell me that it is my "salesperson" who must help me resolve the orders. Nita, my salesperson stays silent and does not respond. No one will help. I have been trying for months to get my money back that I paid this company - no one helps and my orders are still not delivered for over 2 months, tracking stopped and all orders are lost. DO NOT TRUST THIS COMPANY WITH YOUR MONEY.

On Pets Life

Jan 03, 2025  on Shopify

They are a complete scam company. I used their service to ship goods to customers. Before the goods arrived, they suddenly increased the price or asked me to cancel the service. I wasted a lot of time. This irresponsible company should go bankrupt.

Trendy Vogue

Dec 09, 2024  on Shopify

USAdrop is a fairly basic dropshipping platform. It’s good for beginners but doesn’t offer the advanced features some larger dropshippers might need. Still, it does the job.

Ria_Fashion

Dec 09, 2024  on Shopify

Good for US Dropshippers USAdrop is a great choice for anyone based in the U.S., especially if you’re focused on local dropshipping. Shipping times are a huge advantage over other platforms.

ivanur

Dec 08, 2024  on Shopify

If you're just starting out or only dealing with small orders, USAdrop-Global Dropshipping is an excellent platform. It’s easy to manage and doesn’t come with a ton of extra fees.

Step Style

Dec 08, 2024  on Shopify

I've had several issues where products were out of stock without warning, leading to delayed shipments and frustrated customers. It’s a bit of a risk, but the platform is otherwise solid.

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