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Customer reviews: USAdrop‑Global Dropshipping

Develop by USAdrop

Reviews (267)

Overall rating
4.5

What Merchants Think

Overall, merchants share mixed feedback about "USAdrop-Global Dropshipping". While some appreciate its ease of use and fast shipping capabilities, others have expressed dissatisfaction with unfulfilled orders and customer service responsiveness. It is seen by some as a good platform for beginners, but it lacks certain advanced features sought after by more experienced dropshippers.

Key Strengths

  • Fast shipping times for U.S. merchants
  • Responsive and helpful customer support, especially individual agents like Rick and Joan
  • Intuitive user interface and integration with Shopify
  • Wide selection of products with competitive pricing
  • Private labeling options

Common Concerns

  • Some orders are unfulfilled, with slow or inconsistent shipping times
  • Issues with product stock availability causing delays
  • Frustrations with customer service responsiveness and accountability
  • Limited advanced features for more experienced dropshippers
  • High variability in shipping costs depending on item sizes and order volume

Final Thoughts

The "USAdrop-Global Dropshipping" app receives both praise and criticism from its users. Its strengths are found in fast shipping, a user-friendly interface, and supportive customer service for those starting out or conducting business primarily in the U.S. However, there is notable dissatisfaction with shipping reliability and customer support consistency. This platform is a potentially beneficial tool for beginners in dropshipping but might not meet the needs of those looking for more advanced features or higher order reliability.

JASON DEAN ONLINE SHOP L.L.C

Oct 16, 2024  on Shopify

I had a lot of questions that were answered very thoroughly. My main complaint is you don't get the faster shipping unless you have 50 orders or more a day so you will not get local shipping unless you have 50 orders a day or more that's my main complaint but they did say that I could pay, extra for Xpress shipping faster shipping at the time of purchase, but I don't know what that cost is so it's hard to charge more for shipping if I'm not sure what those cost are, but they were very helpful on all the other things explained a lot they ship worldwide if you make 50 items or more or orders of more a day then you can get shipping shipping

Marketer Rome

Oct 05, 2024  on Shopify

Me lo pasé genial con USA Drop y el servicio de atención al cliente de Rick me ayudó mucho. ¡Muchas gracias!

Techtreasure

Sep 08, 2024  on Shopify

I had a great time with USA drop, and the customer service Rick helped me a lot!

Ravish

Sep 01, 2024  on Shopify

Still setting up Rick is assisting me good man

Mazing Molds

Aug 12, 2024  on Shopify

USA drop is the best way to get started with drop shipping. It is a little complicated at first, but you fall into rhythm after exploring for a bit. Their service is very good, responding almost immediately to any question. They also give a you a sales agent to help you ship out orders. Overall, USA drop is definitely the go-to for starting a dropshipping business.

Ulovila.cz

Jul 31, 2024  on Shopify

USER / USER / MY EXPERIENCE and advice: dont sell small items, middle or bigger sized items have better QUOTES I am so far very pleased, I have good experience, customer service is great. Now I am waiting for my first order to be fullfilled so lets see how that will go, I will let know in the review how was my experience. I am using this service from Europe. edit next day: my order was quoted 19,2 times higher than the price estimated on the website for my country. (the price was supposed to be 0,5 dollars, quoted 9,6 dollars). I was given reasonable explanation, and I am now removing this item from my store and I ordered another first test item. lets see if number 2 will be better luck. I will change my review according to next experience. another edit after 72 hours: still no quote for my orders. another edit after 76 hours: turned out they misunderstood me and thought the orders were test, so thats why they didnt quote for 72 hours. I can understand that, because I had a lot of questions around it, as I am still setting up my shop and its a learning experience, also with the payments etc etc, there is a lot. so after I clarified that I actualy also want to process the orders, they immediately quoted, one of the quotes was 7.80 and it was exected to be 8.10, which is amazing! lovely. another product was quoted higher, but its due to the size, and I learned the first 19.2 times higher quote was also due to the size. so now I am happy, I can see this working well for my shop, I just cant sell too small items, or I will have to put additionaly shipping payment fee on them. to be fair, this all seems very reasonable and realistic, if we realize how the products are actualy moving around the globe, so I am glad I had this learning experience now, and I am pleased with the service.

Manakin's

Jul 22, 2024  on Shopify

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