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Customer reviews: USAdrop‑Global Dropshipping

Develop by Shopify

Reviews (90)

Overall rating
4.6

What Merchants Think

Overall, merchants share mixed feedback about "USAdrop-Global Dropshipping". While some appreciate its ease of use and fast shipping capabilities, others have expressed dissatisfaction with unfulfilled orders and customer service responsiveness. It is seen by some as a good platform for beginners, but it lacks certain advanced features sought after by more experienced dropshippers.

Key Strengths

  • Fast shipping times for U.S. merchants
  • Responsive and helpful customer support, especially individual agents like Rick and Joan
  • Intuitive user interface and integration with Shopify
  • Wide selection of products with competitive pricing
  • Private labeling options

Common Concerns

  • Some orders are unfulfilled, with slow or inconsistent shipping times
  • Issues with product stock availability causing delays
  • Frustrations with customer service responsiveness and accountability
  • Limited advanced features for more experienced dropshippers
  • High variability in shipping costs depending on item sizes and order volume

Final Thoughts

The "USAdrop-Global Dropshipping" app receives both praise and criticism from its users. Its strengths are found in fast shipping, a user-friendly interface, and supportive customer service for those starting out or conducting business primarily in the U.S. However, there is notable dissatisfaction with shipping reliability and customer support consistency. This platform is a potentially beneficial tool for beginners in dropshipping but might not meet the needs of those looking for more advanced features or higher order reliability.

LOUVELLI

Oct 31, 2025  on Shopify

I’ve been working with USAdrop for a while now, and the experience has been nothing short of exceptional. Not only is their platform smooth, simple, and reliable to use, but the support behind it truly makes the difference, especially my agent, Viya. She’s been incredibly supportive and professional, always quick to respond and ready to help, even in urgent situations or outside regular hours when most wouldn’t expect a reply. Viya consistently goes above and beyond sourcing quality products at great prices, ensuring fast fulfillment, and genuinely caring about my business success. USAdrop has streamlined my workflow, improved delivery times, and given me peace of mind with every order. Highly recommended to anyone looking to scale efficiently with a partner they can trust. Huge thanks to Viya for all the dedication and amazing service!

Maglem

Oct 31, 2025  on Shopify

Working with Catherine from USADrop has been an absolute pleasure. She’s always there when I need her, responding quickly and handling every request with care and precision. Catherine truly goes above and beyond — she doesn’t just process orders; she takes the time to understand my needs, answer all my questions about products, processes, and shipments, and make sure everything runs smoothly. What stands out the most is her dedication. She often replies even after her working hours, keeps track of all our conversations, and ensures that every order is shipped correctly and on time, just as promised. Since I started working with her, I’ve felt so much more confident and stress-free about my business operations. She’s made all the difference, and I sincerely hope we’ll continue growing together.

HuggingBub

Oct 20, 2025  on Shopify

I’ve been working with them for over two years, and they’ve completed many deliveries for me. I highly recommend their service.

Design & Divine

Oct 17, 2025  on Shopify

Smidig partner för dropshipping – USA Drop levererar! Jag har använt USA Drop som leverantör till min Shopify-butik under en längre tid, och är riktigt nöjd. Plattformen är enkel att använda, leveranserna är snabba och kommunikationen fungerar utmärkt. Jag uppskattar särskilt hur smidigt det går att synka produkter direkt till Shopify och hur deras team hjälper till. Appen i telefonen är smidig när jag lägger mina betalningar också. Jag har alltid fått hjälp när jag behövt det, oavsett om det gäller produktfrågor eller frakt. Kort sagt – USA Drop har förenklat hela min dropshipping-verksamhet. Jag rekommenderar dem varmt till alla som vill ha en pålitlig partner för Shopify.

Evonni

Oct 15, 2025  on Shopify

Working with Viya has been an excellent experience for our business. She’s always quick to respond, provides top-quality products at great prices, and consistently delivers exactly what we need. Highly recommend her for reliability, speed, and value.

Maison Alura

Oct 14, 2025  on Shopify

I’ve been working with USAdrop for almost a year now, and I can honestly say I’ve never had a single complaint or negative experience. Their prices and product quality are always top-notch, and the service is outstanding. Jamie, my private agent, is by far the best I’ve ever worked with. Always quick to respond, incredibly reliable, and makes sure everything is done exactly the way I want. I can highly recommend USAdrop to anyone looking for a trustworthy and efficient supplier!

Villvia

Oct 14, 2025  on Shopify

USAdrop has been so easy to use. Everything is on time and usually nothing is an issue. My agent Blanc has made my life so much easier and genuinely cares about my business. Thank you so much guys.

miniluxe

Oct 13, 2025  on Shopify

I have been working with them for the last few months, so far it has been very smooth and no complaints. Special thanks to Evie, who has been great, never disappointed me with quick replies and warm customer service

HeySilkySkin

Oct 12, 2025  on Shopify

USAdrop has completely transformed how I fulfill orders and manage sourcing. The interface is clean and user-friendly, and the support team is incredibly responsive and helpful. Products ship fast, the prices are competitive, and my customers are happier than ever with the quick delivery times. Highly recommend this app to any Shopify store looking to streamline dropshipping and boost efficiency!

Levavenci

Oct 12, 2025  on Shopify

I've been working with USAdrop for about a year now, and it’s been an excellent experience. What I appreciate most is not only how simple and reliable their system is, but also how incredible the people behind it are — especially Amber and Lyhn. They’ve supported me countless times, even during urgent situations — sometimes on weekends or holidays when they were officially off — always responding with patience, professionalism, and genuine care. Highly recommended, and a heartfelt thank you to Amber and Lyhn for all the help and dedication!

SoilBoost

Oct 10, 2025  on Shopify

Working with USAdrop has been a great experience, especially thanks to Krystal, my dedicated account representative. I've been partnered with USAdrop for over three years now and and they have some of the best shipping channels available at affordable cost. They consistently go above and beyond to ensure I receive the best solutions. I highly recommend their services.

Gioca Pet

Oct 07, 2025  on Shopify

Very helpful staff, they solved my initial problem with order fulfillment impeccably thanks to both online chat support and WhatsApp support with the agent

Remina

Jul 14, 2025  on Shopify

The service is reliable, shipping times are fast, and the support team is responsive and helpful. Highly recommended. We’ve tested several suppliers, and USAdrop consistently delivers on product quality, packaging, and smooth integration with Shopify. Excellent experience overall!

Valmere

Jul 04, 2025  on Shopify

Been working with them for 6 months, they are very friendly and give support everytime its needed, Jamie is my agent, answers fast, and solver problem. Highly recommend, also prices are very competitive

ComfyPath

Jun 30, 2025  on Shopify

I've just started using USAdrop, they have a wide range of product listings and good customer support. By far one of the simplest fulfillment process.

EA-Onlineshop

Jun 30, 2025  on Shopify

What an amazing App. It runs perfectly and without any issues. My agent Voizen is wonderful. Always reply on time and does his best to resolve any problems with customer orders

Otogez Sanal Mağazacılık

Jun 29, 2025  on Shopify

I’ve been working with USAdrop for about a year now, and overall, my experience has been very positive. Their order fulfillment process is fast and reliable — products are delivered to customers on timeTheir pricing is fair, and the product quality meets expectations. My assigned agent has always been accessible, responsive, and solution-oriented, which made things much easier, especially during busy periods. Having consistent support throughout the process has been a big advantage as I worked on growing my business. All in all, USAdrop is a reliable partner with a strong team that communicates well and focuses on solutions. I’m thankful for their contribution to my business growth, and I can confidently recommend them to anyone looking for a dependable partner in the dropshipping space.

PriveMia

Jun 28, 2025  on Shopify

I’ve been using this platform regularly, and honestly, you’re the only agency I’m still in touch with. It’s because we understand each other, you always help solve my problems, and you really get me. Also, lots of love to Krystal – she’s incredibly kind and understanding. It’s been 1.5 years now, and you’re still my top choice.

Paw4u

Jun 27, 2025  on Shopify

Reliable, Fast, and Easy to Use – Great Partner for E-Commerce! UsaDrop has been a game-changer for my online business. The platform is easy to use, the product selection is solid, and the shipping is fast and reliable. Their customer support is excellent, always responsive and helpful. Integration with Shopify works flawlessly and saves me tons of time. If you’re looking for a trustworthy partner to help grow your store, UsaDrop is a top choice. Highly recommended!

The FlexUp LLC

Jun 27, 2025  on Shopify

I’ve been working with USAdrop for over 2 years now, and the experience has been consistently excellent. My agents — Viya, Ivy, Oscar, and Judy — have all been incredibly helpful, responsive, and professional. They’ve made the entire process smooth, from product sourcing to fulfillment. Orders are shipped out quickly and reliably, and any issues are resolved fast. Pricing is competitive, quality has been dependable, and the Shopify integration works seamlessly. I’ve worked with other suppliers before, but none have matched the level of support and consistency I get from the team at USAdrop. Highly recommended if you’re looking for a long-term, reliable partner.

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