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Customer reviews: TryNow: Try Before You Buy

Reviews (48)

Overall rating
4.8

What Merchants Think

The overall merchant feedback for "TryNow: Try Before You Buy" is overwhelmingly positive. Merchants appreciate the app's impact on enhancing customer experience and driving sales conversions. The support team, led by individuals like Ben, Alicia, and Ali, consistently receives praise for their responsiveness and willingness to help, making the setup and integration process smoother and more effective. While a few merchants experienced challenges with theme compatibility, the app's ability to offer valuable try-before-you-buy experiences is highly regarded and effectively fills a gap in traditional e-commerce solutions.

Key Strengths

  • Exceptional customer support team with prompt responses and effective solutions.
  • User-friendly interface that simplifies setup and onboarding.
  • Effective customization options for seamless integration with various store themes.
  • Positive impact on customer experience and increased conversion rates.
  • Reliability in providing a unique try-before-you-buy shopping option.
  • Effective handling of potential implementation challenges by the team.

Common Concerns

  • Compatibility issues with custom store themes requiring additional work.
  • Some merchants experienced delays in receiving adequate support.
  • Additional coding and customization needed in certain instances.

Final Thoughts

"TryNow: Try Before You Buy" is a highly beneficial application for merchants looking to enhance their e-commerce offerings with try-before-you-buy capabilities. Despite some challenges predominantly related to theme compatibility, the app is an effective tool known for its excellent support and positive impact on sales and customer trust. It is highly recommended for retailers seeking to stand out in a competitive market.

Amrika Leather

Aug 08, 2024  on Shopify

The app looks good but I cant implement it on my website. The support is pretty lazy, made me wait for 3 days and came up with no solution. They really need to work on their customer support.

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