The TryNow team has been wonderful to work with! They are very attentive and clearly worked so hard to make sure we were taken care of. We had some hiccups along the way and Jen and Alicia were extremely helpful in making sure we had solutions and alternative options to get us on track. I am grateful for their patience and communication during the set up. Would highly recommend this team and service!

TryNow has been an absolute game-changer for our business. The app is incredibly user-friendly, and the customer support team is exceptional! Ben and Alicia provided very prompt and productive support, guiding us through the process and addressing all our questions. TryNow Team has customized the collections page for us, and did the incredible coding work in a day! We highly recommend TryNow to any retailer looking to enhance their online shopping experience.

This has been a great app for our company! We are very pleased so far. The representatives are responsive and friendly. The interface is easy to use and informative. We would recommend this to others!

Working with TryNow has been great – their support (we spoke to Luisa) is easy to reach and always responds with helpful information. The setup was super simple; we currently use TryNow for a renting functionality and had multiple customizations we had to do to get TryNow working exactly the way we wanted it to – the team was there with us at every step. I can't stress enough how helpful the support is at TryNow. We're very happy we chose TryNow, and are looking forward to working with them for a long time yet!

I had extensive experience with implementing this app as I went through the steps of enabling it on two Shopify storefronts. We ultimately postponed launching our Try Now program due to internal strategy reasons, so I'm sharing my thoughts only on the setup and onboarding: The concept and out-of-the-box solution is simple to implement and easy to customize on the TryNow portal - a basic array of options for including/excluding products and segmenting what part of your store should be (in)ineligible for TryNow, creating TryNow collections that can be plugged into your store navigation, PDP widgets that help both inform the customers about the program and easily differentiate between charged vs authorized payments, etc. On the flip side, if you have a custom store theme, the out-of-the-box solutions might not be compatible with your store layout. In this regard I found it challenging to constantly backtrack and troubleshoot what went wrong. The onboarding team was quick to reply to my inquiries and even offered their Web Dev services to implement a custom solution to make the app work. Still, I think that the customization and extra coding neccessary should've been part of the pre-analysis and onboarding package, not an afterthought.

Such a delight to work with! The TryNow team cares about their craft, and it shows. Since we started working together, the communication has been quick and clear. Very reliable and approachable team. The user experience/app is equally brilliant, the TryNow entry points on the website are simple and visually integrates with the overall site branding. Our customers have been loving the easy integration. Lastly, it has helped us build that trust with our customers and reach them when they can't reach us in-store.

The app looks good but I cant implement it on my website. The support is pretty lazy, made me wait for 3 days and came up with no solution. They really need to work on their customer support.

TryNow's team is exceedingly helpful and informative. They are super responsive and incredibly knowledgable. The software is easy to integrate and has been an excellent addition to our website.

TryNow has been an excellent addition to our customer experience arsenal. Their support team has been excellent pre and post implementation. Conversions have gone up since partnering. Highly recommend.

I want to shoutout the TryNow team for their fantastic support with the integration. They were super helpful with owning QA, identifying issues with the setup, and coming up with quick solutions. Thank you to Ali and the rest of the team for getting us up and running.

Working with the TryNow team over these last few years has been really amazing. Every single touch point has been great. You can feel they're invested in your business as much as you are, and onboarding was great. Our shoppers really love TryNow. The feedback has been nothing but positive. Over the last few years, being a sustainable company, we've had to increase some of our pricing, and TryNow has significantly reduced price sensitivity.

It's a great product as it helps us get customers who are on the fence about shopping with us. The set-up is seamless and the team behind TryNow is amazing, very responsive and knowledgeable. You have nothing to lose with Try Now as they only charge you on net sales.

Founder Ben Davis and team have put together a terrific product that just keeps getting better. The folks we've been working with - Sam, Jennifer, Ali & co have gone above and beyond to help us get set up - working tirelessly through our unusual funnel setup. Highly recommended.

Couldn't be happier with our experience working with Try Now! On-boarding was effortless, they truly did all the heavy lifting. We are a predominately wholesale business and implementing Try Now has been a really awesome, low cost way to capture new ecom customers!

TryNow has been amazing! Benjamin, Jennifer, and the whole team are super supportive, from setup to going live. They quickly tackle any issues and are always one step ahead, making everything run smoothly. Their top-notch service has made us loyal fans; we can’t imagine going anywhere else. Our customers love this option, and we’re excited about continuing to grow with TryNow!