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Customer reviews: TP: True Profit Analytics

Reviews (748)

Overall rating
5

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

Pure Factors

Mar 19, 2025  on Shopify

The app is fantastic, but what i appreciate the most is the support. Everyone is ready to help and they are also skilled.

Hooks and Ladders

Mar 18, 2025  on Shopify

Amazing app, it can really help you clearly see your profits and it can even sync all your old data such as revenue, cost of goods, shipping and ad spend to work on previous profit. The customer support is 10/10, Durra helped me set everything up with her patience in just a few minutes so I could look at my stores profits from the past 3 years. Thanks Durra and TrueProfit!

Sole Mate

Mar 13, 2025  on Shopify

Easy to setup, and great Support from Gabriel with a few questions that I did have. Looking forward to using the app in anger. Initial thoughts are good!!

AuraCam

Mar 13, 2025  on Shopify

Great app! Very helpful customer service they are always online to help you out with any problems! 100% recommend!

Aega

Mar 12, 2025  on Shopify

Great customer service, very patient and helpful and detailed. True profits is a perfect utility to keep accurate track your business's numbers once you understand the basics.

Donecor

Mar 11, 2025  on Shopify

Excellent app for tracking expenses and profits. And, my customer support rep, Grace, was so patient and kind. We went back and fourth for about 30 minutes and solved the issue with COGS and total expense costs.

Skinova Beauty

Mar 08, 2025  on Shopify

Very good application for managing margins and calculating real costs. Very responsive support that helps us set all our costs. Thanks again to Vani for her help!

Glomisk

Mar 07, 2025  on Shopify

Shira is an incredible asset to TP. I find these things complicated but with her assistance I had all the support i needed. The team is patient and explains things well in detail and in a timely manor. Much appreciated and I highly recommend Tru Profit as a product and a service.

Urbane

Mar 07, 2025  on Shopify

Vani gave a great support and resolved my issue pretty quickly. Thank you so much for the good customer experience on the support.

Companion&Co

Mar 05, 2025  on Shopify

I received outstanding support from Grace. She made all details very clear and easy to understand. Very happy with her service and I highly recommend TrueProfit.

WORLD PEACE STUDIOS

Mar 04, 2025  on Shopify

its been a great app, my chat support agent Vani is amazing! Helped me get everything set up and was helpful with everything. Thanks Vani !

Companion&Co

Feb 25, 2025  on Shopify

I received amazing support from Grace. She made all details very clear and easy to understand. Highly recommend TrueProfit!

R&M Kingdom

Feb 25, 2025  on Shopify

I had an amazing experience with this company! Their support service is top-notch—quick, professional, and incredibly helpful Thank u Vani. They went above and beyond to assist me, making the whole process smooth and stress-free. Highly recommend!

Jackson's Collection

Feb 25, 2025  on Shopify

Vani was a pleasure to work with. She is extremely knowledgeable and was able to answer my questions and address my concerns immediately. Highly recommend True Profit as well as Vani. Excellent customer service.

Handsome Scent

Feb 25, 2025  on Shopify

Great app, profit made simple, Durra great in helping me get my attribution tracking correctly set up

HANNA - SilberzauberCrafts

Feb 20, 2025  on Shopify

Vani was incredibly helpful and provided quick and competent support! Thanks to her assistance, I now have a much better overview and was able to resolve my issue effortlessly. The support was friendly, professional, and efficient – exactly what you would hope for. Thank you, Vani! I highly recommend the TrueProfit support team!

LuxuryNation

Feb 19, 2025  on Shopify

Lana, handled the situation very well with clear screenshots which lead to a swift resolution of the issue at hand. Highly recommended.

J&K Shop

Feb 19, 2025  on Shopify

Vi har hatt en fantastisk opplevelse med True Profit! Appen gir oss nøyaktig innsikt i vår lønnsomhet og hjelper oss med å ta bedre beslutninger for vår bedrift. Brukergrensesnittet er intuitivt, og dataene presenteres på en enkel og oversiktlig måte. I tillegg har supportteamet vært utrolig hjelpsomme og raske til å svare på spørsmål. Harper og teamet har virkelig gjort en forskjell ved å gi oss god veiledning og sikre at vi får maksimal verdi ut av appen. Anbefales på det sterkeste for alle Shopify-butikker som ønsker full kontroll over økonomien sin!

Snugs

Feb 18, 2025  on Shopify

This app is amazing! A must-have. I can get a clear view of the most important metrics of my e-commerce biz at a glance. Setting it up was easy. Their support is probably the best support I've experienced. And the marketing attribution feature allows me to replace other apps I was using. 10 out of 10 for me.

novabery

Feb 15, 2025  on Shopify

This app is great. Durra from support really helped me breakdown the COGS process and it had a great result!

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