The support agent was super helpful and explained everything very clearly. Great service and fast replies. Thanks a lot!

I have been using TrueProfit now for years and couldn't recommend it more! The new AI features and the mobile app make it so easy! And the customer support is always sharp and on point! Love it!

Amazing app with great support. Durra just fixed our problems within few minutes, would highly recommend!

great support always very helpful and quick to answer. Solid app for financial reporting metrics as well. 10/10 team.

Angenehmer und hilfreicher Support. Mir wurde Schritt für Schritt geholfen. Danke an Vani Liebe und hilfsbereite Support Mitarbeiterin!

Durra was amazing help, she guided me through the whole setup process and gave me an intro of the user interface.

Gabriel was on another level honestly, he guided me and helped me with all my questions, and made me love the app more

Lana was amazing. she was helping me for well over an hour and did not stop until we got our problem solved. honestly unbelievable service. Give her a pay rise!

Vani is your best customer support Bro. 2x whatever u pay her. I know you're printing from this SaaS haha

I’m incredibly happy with the service from TrueProfit, and especially with Durra! The responses have been very quick and efficient, and the guidance she provided was truly amazing. It’s clear that she knows what she’s doing and genuinely wants to help. I highly recommend TrueProfit to anyone looking for a reliable and supportive platform. Thank you again, Durra, for your excellent support!

The customer support is truly amazing! Vani was able to guide me through every step clearly. I would definitely recommend using TP!

I've been a user of True Profit for years now across multiple stores. Great mobile application for when I'm on the go and need to check in on profitability/performance. Feature rich with integrations with all my advertising channels. The support is helpful and fast as well. Will continue to be a happy customer

Their 'customer' metric in LTV reporting includes all records in Shopify, regardless of whether that person has made a purchase or not. It messes up the LTV metrics and makes the reporting unusable. It's one of the most feature-rich platforms I've tried, and would have stayed if the 'customer' metric in LTV reports excluded records of people who have never purchased.

I truly enjoy this app. The visual appeal, ease of use, and comprehensive analytics are very useful for my startup LLC. Pricing is also pretty good for what you’re getting.

Hatte eine super Onboarding Experience bis jetzt mit einem exzellenten Support. Freue mich das Tool schon zu benutzen. Beste Grüsse Nico

Very helpful staff with accurate reporting when using multiple currencies. Essential for decision making for business profitability whilst scaling or simply navigating all these tariffs!

the team is great, especially ‘Vani’, who listens very carefully and finds solutions. Doing the set-up with her was very easy. Thank you so much!

TrueProfit has been a game changer for my business. It gives me a crystal-clear overview of all the important numbers – from profit margins and COGS to ad spend and real-time performance. The interface is super intuitive, and everything updates automatically, which saves me a ton of time and stress. What really sets TrueProfit apart is the amazing support team. I had a few questions when getting started, and Vani from customer support was incredibly helpful. She responded quickly, was very knowledgeable, and made sure I was fully set up and confident using the app. Highly recommend TrueProfit to anyone who wants to stay on top of their numbers and truly understand their business!

Great support from Lewis! I had an issue with a product not showing in specific zones, and he helped me solve it really quickly. Really appreciate the fast and efficient help

I'm really enjoying using True Profit so far—it’s brought a lot of financial clarity to my business. The support team has been excellent during setup: super fast, responsive, and helpful. I’ve worked with several support agents, including Durra, who has been especially great. I definitely recommend the app.