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Customer reviews: TP: True Profit Analytics

Reviews (542)

Overall rating
4.9

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

Superb Spine

Jun 29, 2025  on Shopify

Customer support person (Shiro) came on quite quickly, was very patient and very helpful. Shiro was great.

AstridOrganics

Jun 28, 2025  on Shopify

Vani was very helpful with helping me for my issues and very good customer care, will reccomend !! the trueprofit features are good and flexible for all sorts of businesses and easy to use as well

Asipu.Deutschland

Jun 27, 2025  on Shopify

We've been using TrueProfit to track our margins, and it's been a game-changer for understanding our real profits. The platform is super intuitive once you're set up, and a huge shoutout to Vani from customer support! He helped us correct 100% of our data, responded incredibly fast, and explained everything clearly. Thanks to him, we resolved our issue quickly and now feel much more confident using the app. Highly recommended!

Sunnys UAE

Jun 27, 2025  on Shopify

Don't bother. I saw alot of good reviews and it started well. I got 14 days free trial. But their analytics are not accurate. I raised the case to their support. They took 12 days to resolve the issue promised a trial extension and then charged me for a full month. Requested refund and guess what super difficult to get the refund from an app that doesn't do what it promises. Proceed on your own risk.

Shogue

Jun 22, 2025  on Shopify

Best profit app ever! They have a 24/7 support team that can fix and assist you with literally everything. Very easy to use app and organized and have so many features. Would definitely recommend it to anyone out there looking for a great profit app. This is the best I ever found after trying a couple.

Nuvy

Jun 19, 2025  on Shopify

Great app, with a modern and very intuitive interface. It's the best app for expense tracking. The customer support is excellent, they're very helpful and quick to resolve any issue. In particular, Lana helped me out; she was very kind and proactive in solving my problem.

Calmerceuticals

Jun 19, 2025  on Shopify

I've been testing this against Triple Whale and Polar and (so far) it's been more user friendly and has better insights. The focus on real net profit is impressive and the data is quick to load. There's a few minor issues but the developers listen to feedback and implement updates quickly. Well done everyone involved. Keep your pricing down and you'll kill the giants in this space.

Happy Gardening

Jun 18, 2025  on Shopify

TrueProfit is an amazing tool for tracking real profits with accuracy and ease. The support team, especially Vani, is outstanding—super responsive, knowledgeable, and truly helpful. Highly recommended!

Fortis

Jun 18, 2025  on Shopify

Thank you so much for your incredible support! Your team helped me quickly resolve an issue, and I truly appreciate the time and effort you put into assisting me. TrueProfit has been a game-changer for my business—helping me track real-time profits, understand my actual costs, and make more informed decisions. The clarity it provides in expense breakdowns and analytics is exactly what I needed. If my experience can help others, I’d be happy to leave a review and share how valuable your app and support have been. Thanks again!

West Major

Jun 18, 2025  on Shopify

Spoke with Grace, she was super helpful! Love that that support team here will actually get on a call, and walk you through anything on the app.

Cavari & Roth

Jun 18, 2025  on Shopify

True Profit is a great tool! Had some questions about set up and Grace was a great help for me! Def recommend :)

Novo Haus

Jun 13, 2025  on Shopify

Great tool to track every metric of the business accurately. Lana helped me quick (assigned the agent in less than 1 minute) was patient and helped me resolving every issue and with the onboarding. Also great videos guiding on all the setup.

iLLUSIA

Jun 13, 2025  on Shopify

TrueProfit has been extremely helpful in calculating my net profit, revenue, and costs. It even has good integrations that will help with getting the accurate COGS for your store. Vani in customer support is really helpful. I only wish they would add features to deduct ad credit

Perfect Produce

Jun 12, 2025  on Shopify

Best app for Calculating True profits. Ive tried Many others. None seem to work right or calculate correctly. The Help is second to none aswell.

Teabacco

Jun 10, 2025  on Shopify

Great product and support from Durra, it's clear for me what my profits and cost are now with this dashboard.

WELCOME TO THE LOVE CLUB

Jun 05, 2025  on Shopify

fomos atendidos por uma assistente que resolveu os nossos problemas de forma rapida e eficaz . estamos muito satisfeitos. a app é intuitiva

Nora Beauty

Jun 03, 2025  on Shopify

Super application qui permet de calculer la rentabilité complète avec une interface super simple et facile à prendre en main. Mais surtout magnifique support sav ! Waw j'ai reçu toute l'aide nécéssaire pour synchroniser tout ce que j'avais besoin. Un grand merci à Vani pour son temps, et sa gentillesse

Thinkers

May 31, 2025  on Shopify

Great app! The best support I’ve ever received—special thanks to Vanie from the TrueProfit team. It's very easy to use, and you can set up COGS by date, which is really convenient.

Squid Socks

May 28, 2025  on Shopify

Thank you, Vani, for your prompt and knowledgeable customer support! Truly appreciated the detail and screenshots to guide me through everything, step-by-step. The app itself is very thorough and intuitive. Significantly better than anything else we've tried and extremely valuable to help us make strategic business decisions.

Devitalo

May 22, 2025  on Shopify

Very clear and uncomplicated operation, I'm really impressed with the support, so for any e-commerce entrepreneur who wants to have a precise overview of their statistics, I definitely recommend it!

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