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Customer reviews: TP: True Profit Analytics

Develop by Shopify

Reviews (669)

Overall rating
4.9

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

BrickHelmets

Jan 11, 2026  on Shopify

horrible, i specifically asked their support how to make sure im not charged again for the subscription and they told me to uninstall the app which i did. this month i was changed AGAIN and it wasnt even installed. i messaged their support 3 times and haven't gotten a reply in the last 2 weeks....

VENTEK

Jan 08, 2026  on Shopify

Had a great experience with customer support helping me set up a complex custom metric which was finding out the Average COG's profit margin on my Average Order Value

Lunavo

Jan 05, 2026  on Shopify

trotz später uhrzeit, und vorerst der hilfe mit der KI habe ich im anschluss persönliche unterstützung bekommen die sehr kompetent und hilfreich war. die app an sich ist super leicht zu bedienen und benutzerfreundlich und es wird alles wichtige beachtet! nur zu empfehlen!

Lablii

Dec 31, 2025  on Shopify

I was honestly about to cancel my plan and delete the app, but Grace helped me fix everything. It’s really rare to find support this kind, fast, and patient. She’s the best!

La Sélection du Pro

Dec 29, 2025  on Shopify

excellente aide en ligne, précise et complète via le tchat. Les fonctionnalités sont suffisantes. Je recommande vivement.

JAMIE ANNE

Dec 23, 2025  on Shopify

I personally think the app is overpriced for what it offers. The integration with Shopify is great but if you have a decent amount of expenses outside of Shopify you have to enter all of those manually. There is no integration with Quick Books or a way to bulk import expenses. That said they do have great customer service and are very responsive and helpful. Vani and Gabriel specifically have been great.

Lumi Beam

Dec 21, 2025  on Shopify

I was a bit confused on how to setup my bundles cost of goods as it was a bit tricky navigating the app but Durra was very helpful in doing this for me, durra invited me to a google meeting and took me step by step on how to input all my cost of goods accurately and correctly and it was a lot simpler than i thought thanks to her help, durra was very nice and kind and very helping, great customer service.

COREX

Dec 19, 2025  on Shopify

grace helped me out and she was perfect and patient with me helped me and walked me through everything thank you

Sis What's The Tee

Dec 19, 2025  on Shopify

Amazing app, loads of useful analytic features, Vani from the customer support team is spot on and super helpful

Kodami

Dec 17, 2025  on Shopify

Super important and helpful application if you're trying to properly track your profit and loss. Also amazing customer support! Grace was able to help me promptly with my issues and get it fixed instantly.

TryLuvori

Dec 17, 2025  on Shopify

Grace is Amazing, the Customer Service is on point and the interface is nice and clean and simple to read, would recommend!

Volenci

Dec 16, 2025  on Shopify

Support team is super helpful! Spoke with Vani and helped me out with no issues whatsoever. Highly recommend!

Novera

Dec 15, 2025  on Shopify

the customer support was really good, particularly Grace. She helped me make sure i had the right cogs set up for the right zones. if i didn't receive her help i don't think i would have been tracking correctly. Thank you so much Grace!

Ergorest SLO

Dec 12, 2025  on Shopify

Very good app for great price! I am very satisfied, onboarding, help and application was top level. I would recommend.

COWGAD

Dec 12, 2025  on Shopify

Your business should use this app to avoid unnecessary hidden costs. The support was excellent, thanks Uyen.

Ramblin Road

Dec 10, 2025  on Shopify

Love this app! It’s so intuitive and the interface is layed out so well. It saves a lot of time. And support is very responsive. I highly recommend!

Himco

Dec 09, 2025  on Shopify

Very precise with answers, attentive, great support. I need to input necessary data, and aTrue has the necessary tools. Durra.

nasotive

Dec 09, 2025  on Shopify

Vani has been done really helpful to set up all the cost accurately by guiding me through in the google meeting and also i love app that makes so much easy to track everything - thanks

HIM Co.

Dec 09, 2025  on Shopify

Very precise with answers, attentive, great support. I need to input necessary data, and aTrue has the necessary tools. Durra.

Celyana France

Dec 08, 2025  on Shopify

L'application est super intuitive, et le support est au top! J'ai eu contact avec Gabriel, qui m'a aidé et qui a compris toutes mes questions à la perfection. Merci!! :)

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