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Customer reviews: TP: True Profit Analytics

Reviews (538)

Overall rating
5

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

www.oliveroutlet.com

Aug 12, 2025  on Shopify

Vani was incredibly helpful during the initial setup process. She guided me through each step with patience and clear instructions, making everything easy to understand. Their professionalism, responsiveness, and attention to detail gave me confidence from the start. I truly appreciate their support in getting everything up and running smoothly

Chronces

Aug 09, 2025  on Shopify

Je viens d'installer l'application et elle permet de faire ce qu'on attend d'elle de manière très simple - c'est un game changer pour piloter son business d'un point de vue financier - Mention spécial à Durra qui m'a assister quand j'avais des questions

Nomend

Aug 08, 2025  on Shopify

Great support from Vani and the app is really user friendly. Clear data and also ways to add multiple shipping profiles. The support really helped me to setup the COGS and clear all the doubts i had. highly recommend it.

Dream Mat Australia

Aug 07, 2025  on Shopify

Support was amazing, and Vannie helped me go through the issue with synchronisation with my Google Ads account. It's better than Lifetimely and very easy to use

Apex

Aug 07, 2025  on Shopify

Was having trouble manually adjusting the COGs data but Grace was extremely helpful (and patient) assisting me!

YinzerShop

Aug 07, 2025  on Shopify

As a Shopify store owner in Raleigh, NC, I’ve tried numerous profit tracking apps, but True Profit Analytics stands head and shoulders above the competition. After months of using this incredible tool, I can confidently say it has transformed how I understand and manage my e-commerce business. The support person Vân Nguyễn Thị Thanh was an AMAZING help in setting up our account quickly and detailed. EXCELLENT APP.

Kiwi Nutrition

Aug 04, 2025  on Shopify

Awesome app! The functionality is amazing. This is really helpful to bring everything together to help understand profitability of our online store. The support is fantastic. We moved from Lifetimely and this is far better.

Matter

Aug 04, 2025  on Shopify

I had an issue with one of settings and Durra was on hand to promptly help me resolve the issue. Great customer service!

Ourea

Aug 03, 2025  on Shopify

The support is also fast and incredibly helpful. I had an issue setting up my shipping costs, and Durra helped me out. She didn’t just give advice, she actually took the time to understand my setup and did it for me. Amazing support! I tried different solutions, but TrueProfit is the best. It may be more expensive than others, but the alternatives offer far fewer integrations and functionalities. With TrueProfit, I can track every single cost precisely down to the cent, so I always know the exact KPIs of my brand.

DIYative™

Aug 03, 2025  on Shopify

Absolutely Outstanding Tool and Support! TrueProfit has been a game-changer for my business. The platform provides incredibly accurate, real-time insights into profits, ad spend, and other key metrics—saving me hours of manual work and giving me full clarity on my store’s performance. What truly sets TrueProfit apart is their exceptional support team. I had a few questions while setting things up, and Grace from their support staff went above and beyond to help me. She was incredibly knowledgeable, responsive, and patient, ensuring everything was up and running smoothly. It's rare to find this level of customer care. If you're running an e-commerce store and want to get serious about tracking your true profitability, TrueProfit is a must-have tool. Highly recommended!

Mireva

Aug 02, 2025  on Shopify

Durra was really helpful. I had some messy data issues and she helped me fix everything quickly and smoothly

Superboba

Jul 30, 2025  on Shopify

Great app for seeing real numbers. Support is awesome. Van was great in helping out and offered to have a call with any inquiries!

FUMI CASE

Jul 28, 2025  on Shopify

smooth app and awesome customer service, Durra really helped me with the first steps and get all data synced, I really do recommand

Intelligent Savage

Jul 27, 2025  on Shopify

TrueProfit has been a game-changer for my business. Before using it, I was relying on spreadsheets and manual tracking to understand my actual profits, which often led to inaccuracies and wasted time. Since switching to TrueProfit, I get a real-time, accurate overview of my store’s profitability, broken down by product, country, shipping cost, processing fees, and ad spend. The dashboard is intuitive, and the analytics are clear and actionable. As for the support team - Lana has been amazing. She’s responsive, knowledgeable, and truly cares about helping users get the most out of the app. Whenever I had a question or needed help with a configuration, she responded quickly and thoroughly. Her support made the onboarding process smooth and gave me confidence in relying on TrueProfit long-term.

DefineCurls AU

Jul 14, 2025  on Shopify

Very good app for profit tracking. We were struggling with shipping costs that varied depending on how many products were sent (negotiated with our supplier) Grace was able to solve my issue quickly and effectively.

IN LOVE WITH PAPER

Jul 11, 2025  on Shopify

Sehr hilfreiche App, um die Kosten realtime im Auge zu haben. Die Übersicht ist perfekt. Und der Support war auch total hilfreich. Absolut zu empfehlen.

MUEVE

Jul 09, 2025  on Shopify

Great app and customer service. Everything you would need to automate finances and tracking. Genuinely frees up so much time and headache.

Ethale

Jul 08, 2025  on Shopify

Amazing app lets me calculate my profit perfectly also nice support team got helped by Vani and he was on standy helping me with my questions. I 100% Recommend

Profitape

Jul 05, 2025  on Shopify

Great Support, Great App Thank you, Vani — you’re truly amazing! I really appreciate your helpful and supportive attitude. You always go the extra mile to make sure everything works smoothly. I'm extremely satisfied with both your assistance and the TrueProfit app. Keep up the great work!

NestKraft

Jul 01, 2025  on Shopify

Vani hat mir echt mega geholfen und hat mir in einem kurzem Google Meet Call alles gezeigt was ich wissen wollte.

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