I had a few queries, and Vani assisted me quickly and with great detail. The app is very simple to use and extremely useful.

Vani offered a great support! And TrueProfit is a great app! I've been using it in five different stores.

I’m very satisfied with the support I received from Durra. The service was professional, helpful, and exceeded my expectations

i wish i knew about this app sooner! its saved me so much money by not going to the accountants, also the support from Lana has been amazing and shes been great help and super patient helping me set things up! this is a must have app for everyone whos doing Ecom

Grace did a fantastic job at helping me troubleshoot some errors & setting up multiple stores into one dashboard

The customer support team has been fantastic. They even hopped on a call with me to walk through setting up my COGS, which made things so much easier. Their support is always quick and helpful, and the numbers they provide are accurate and reliable for my accounting. Really appreciate their help!

Very great service from Grace, helped me set up cogs, shipping fees and transaction fees step by step! Would highly recommended.

Great app to track profit and costs, Vani was a great help with using the app and plan upgrades and the team are always online to help!

TrueProfit has been a game-changer for my Shopify store. I was struggling to get a clear picture of my real profit, drowning in a sea of spreadsheets and complex costs from Shopify Payments, PayPal, and ad platforms. This app solved all of that in a heartbeat. It provides a crystal-clear dashboard showing my exact net profit, allowing me to make smarter business decisions. But what truly sets TrueProfit apart is their customer support. I had an issue setting up my costs and reached out to their team. I was fortunate to be helped by Durra. Her assistance was nothing short of amazing—she was incredibly fast, patient, and knowledgeable. She guided me through the process step-by-step and made sure I fully understood how to get it right. TrueProfit is an outstanding app, and the support I received from Durra made the experience even better. Highly recommended!

Lewis and Grace were very helpful, spending more than two hours helping me set up my shipping costs in the app. Very helpful. The app is very good as well

the customer support was instant and top tier, greatly recommend the app as its very user friendly, Facebook integration was easy to connect.

Ho parlato con Gabriel: competente, veloce e diretto, mi ha aiutato a risolvere tutto, in poco tempo!

Vani was incredibly helpful during the initial setup process. She guided me through each step with patience and clear instructions, making everything easy to understand. Their professionalism, responsiveness, and attention to detail gave me confidence from the start. I truly appreciate their support in getting everything up and running smoothly

Je viens d'installer l'application et elle permet de faire ce qu'on attend d'elle de manière très simple - c'est un game changer pour piloter son business d'un point de vue financier - Mention spécial à Durra qui m'a assister quand j'avais des questions

Great support from Vani and the app is really user friendly. Clear data and also ways to add multiple shipping profiles. The support really helped me to setup the COGS and clear all the doubts i had. highly recommend it.

Support was amazing, and Vannie helped me go through the issue with synchronisation with my Google Ads account. It's better than Lifetimely and very easy to use

Was having trouble manually adjusting the COGs data but Grace was extremely helpful (and patient) assisting me!

As a Shopify store owner in Raleigh, NC, I’ve tried numerous profit tracking apps, but True Profit Analytics stands head and shoulders above the competition. After months of using this incredible tool, I can confidently say it has transformed how I understand and manage my e-commerce business. The support person Vân Nguyễn Thị Thanh was an AMAZING help in setting up our account quickly and detailed. EXCELLENT APP.

Such a great application. So well designed and eliminates user error. My customer service rep Vani was so helpful and friendly, got my data set up in a few minutes.

Awesome app! The functionality is amazing. This is really helpful to bring everything together to help understand profitability of our online store. The support is fantastic. We moved from Lifetimely and this is far better.