I needed the dropdown menu to be integrated into the header of my webshop only showing the language flag. Within minutes I was helped by Polaris from support. I mentioned the look and feel and after 20 minutes it was already working in my shop. Had to give her 5 stars for the swift help she gave me.

Great support, they solve problems quickly and efficiently. Especially Giselle.

Active support who spend time helping you fix issues you have on your website

Giselle responded VERY fast to my ask for assistance. And she solved my small issue, very quickly to.

Support is great

Awesome service. Ive tried lots of apps and this one is by far the best for translation.

Great customer support

awesome support, very helpful, great app.

Fast and reliable

I keep updating the review because the customer service is so good, and Andy, Eleanor, and Andrew were always helpful. The app is easy to set up and manage. I recommend!

I've been using the Transcy translation app for my Shopify store, and I must say, it’s an excellent tool for expanding into global markets. What truly sets this app apart, however, is the outstanding support team. From the moment I reached out with questions about customizing the translation button, their team was incredibly responsive and helpful. They not only addressed my queries promptly but also went above and beyond to guide me through the customization process. The result was a perfectly tailored translation button that matches my store's branding seamlessly. The app itself is intuitive and user-friendly, making it easy to manage multiple languages. With its extensive features and the added reassurance of such a dedicated support team, Transcy has been an invaluable addition to my e-commerce toolkit. Highly recommended for anyone looking to offer a truly localized shopping experience!

Excellent

great customer service

Serenaa did a great job guiding me through the setup. Quick communication with just a few words exchanged I was able to translate my whole store. You are missing on this one guys, if you are not using it!

I am very glad that the expert LEE is considerate and not only answered our questions, but also gave us good suggestions to optimize our website. Thank you for his professionalism。

Customer service was good, and Andy and Eleanor were helpful. The app is easy to set up and manage. My only issue is that only the editable languages have a custom URL like example/language-market.com. Depending on your subscription plan between 1 to 20 languages will have a custom URL.

Great plugin, great support. Highly recommend.

I’ve been using Transcy to manage multiple languages on my Shopify store, and the experience has been outstanding. The app is user-friendly and integrates seamlessly with my store, helping me reach a global audience effortlessly. A special shoutout to Lee from the support team for the exceptional assistance! Lee was quick, knowledgeable, and went the extra mile to make sure all my questions were answered. I truly appreciate the patience and professionalism shown during our interaction. I highly recommend this app to anyone looking to expand their store’s reach with multilingual support.

Fast customer service and was easy to set up.

I’ve been using this translation app, and it’s been fantastic! The app is really intuitive and easy to use, making translations quick and accurate. Andy was incredibly helpful in assisting me with some questions, and his support made the experience even better. I highly recommend both the app and the customer service!