Transcy: AI Language Translate

Name: Transcy: AI Language Translate Introduction Video
Uploaded: 2024-03-27T02:45:04Z
Duration: 1 min 33 s
Description: Translate Store into Multi Language. Currency Converter by Geo

Develop by Shopify

$14.9-$69

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Verified

Translate Store into Multi Language. Currency Converter by Geo

Image translation

Customizable switchers

Multi-language translation

Real-time currency conversion

Unlimited ai translation

Geolocation auto-detect

About Transcy: AI Language Translate

Launched May 27, 2020

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Translate store's language with OpenAI, DeepL, Gemini, Baidu, etc. Convert Currency to sell globally

Transcy is a Shopify translation app that helps auto-translate your store into local language with full control over translation quality. It offers a complete localization stack—real-time currency conversion, multilingual SEO, glossary, geolocation, auto-translation workflows, responsive & adaptive switcher, and AI image translation. Leveraging diverse translation engines & LLMs and seamless Shopify Markets integration, Transcy empowers merchants to expand globally and grow cross-border sales.

Translate with top Engines & LLMs: OpenAI, Gemini, DeepL, Baidu, Yandex, etc.
Automatic Translation and Manual translation management for 147+ languages
Currency converter: 169+ currencies, customizable, shows original price, etc.
Adapt images for each market, or Translate text on images with AI
Customizable language & currency switcher with Geolocation supported

Pros

Provides robust tools and automation for translating online stores into multiple languages
Offers real-time currency conversion
Enables global expansion with ease
No word limits for translation
Seamless integration with Shopify Markets
Translates images for better customer connection
Customizable language and currency switcher with geolocation auto-detect
Highly praised customer support for promptness, reliability, and customization assistance

Cons

Complex structure may require assistance from customer support
Issues with synchronization, requiring manual syncing
Problems with filtering out archived products or managing large numbers of products
Metafields translation can be messy with no adequate filtration options
Support quality varies; some users report unhelpful and slow customer service
Frequent issues needing regular monitoring and repeated customer support interactions
High sensitivity of currency and pricing features, leading to potentially significant problems
User interface is considered user-unfriendly by some
Confusion around subscription and cancellation during free trial

Top Helpful Reviews

Keith Titanium

Jan 30, 2026 on Shopify

PLEASE NOTE: you pay a subscription fee and translations are charged (in the form of tokens that you have to purchase). Each word translated into a language costs 1.2 tokens. You get around 500 tokens per month, which is not nearly enough especially if you have multiple languages and product page

Kaufweise

Jan 26, 2026 on Shopify

Absolut enttäuschend – Preis-Leistung steht in keinem Verhältnis Für einen Preis von 599 Euro ist die Leistung dieser App ungenügend. Die versprochene automatische Übersetzung funktioniert schlichtweg nicht. Tatsächlich bietet die kostenlose "Translate & Adapt"-App von Shopify deutlich bessere Ergebnisse und eine stabilere Performance. Besonders frustrierend ist der Kundenservice: Auf E-Mails wird nicht reagiert, und der Chat-Support besteht lediglich aus einer KI, die keine Weiterleitung an echte Mitarbeiter ermöglicht. Ich kann nur dringend davon abraten, diese App zu nutzen, um die Integrität des eigenen Shops nicht zu gefährden.

PurrEmbassy | Pet & Home

Jan 25, 2026 on Shopify

Transcy offers a very good price. But the translation is 100% manual. I uninstalled immediately right after I saw the Italian translation of one of the products. I do not recommend it if you have a large store with several products and sections.

Zen Ara Grove

Jan 20, 2026 on Shopify

Since I started using Transcy, I’ve encountered a wide range of issues. For example, prices for the U.S. market are incorrectly displayed in Australian dollars, which is completely inconsistent with their promise that the currency would automatically switch based on the iPhone’s region. Another serious issue is that European and U.S. price separators have disappeared, making prices confusing and unclear. What’s worse is that these problems would never have been discovered if users hadn’t actively reported them. Customer support is also disappointing. At the beginning, you are simply brushed off by AI-generated replies, and even when you finally reach a human agent, the response time is very slow. Up to now, these problems still haven’t been fixed. If you don’t want your advertising budget to be wasted, I’d strongly advise being cautious about using this software.

Tessi-supply.com

Jan 12, 2026 on Shopify

App stopped working! Generally I would not use this APP as the SEO Rankings plummed after installation. Also asked for refund due to not working of the app for over 7 months, this was denied therfore from 3* I had to change this to 1 star

ZHENHUO GEAR

Dec 23, 2025 on Shopify

New plans pop up every day, and I don't want to subscribe anymore, so I uninstalled the app. But it's still charging me every month. What should I do to get rid of this app?

Backvac

Dec 19, 2025 on Shopify

This app is horrible. Nothing works. Needs a ton of work for them to be charging as much as they are charging. Customer support is very good, they try their best, but nothing you can do with an expensive app that doesn't work at all. Tried using it several times, and was as patient as I could. Auto translated twice already for 20 languages, just for it to say it was never auto translated, huge waste of my time.

Frizzlife

Dec 16, 2025 on Shopify

11.13：After the update, numerous issues have arisen. All languages in my store have disappeared, leaving only the default language. I've tried various settings but still can't display other languages properly. Moreover, the customer support system is a complete mess. No one can answer my questions—only an AI is available. 12.17：They haven't resolved my issue at all. Even after two months, they still don't know what I actually want. I have no idea what their customer service and developers are doing.

HOCHUSOBITAKE

Dec 08, 2025 on Shopify

They helped us solve the problem quickly and professionally. We have been using the app for several years now.

Fitwarm

Dec 07, 2025 on Shopify

Transcy support team was incredibly helpful and responsive. They walked me through every step and resolved my issue quickly. Excellent service!

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Transcy: AI Language Translate

About Transcy: AI Language Translate

Built by Shopify

Related Categories

Z Sticky Add To Cart Button

Introduction Video

Description

Translate store's language with OpenAI, DeepL, Gemini, Baidu, etc. Convert Currency to sell globally

Pros

Cons

Top Helpful Reviews

Keith Titanium

Kaufweise

PurrEmbassy | Pet & Home

Zen Ara Grove

Tessi-supply.com

ZHENHUO GEAR

Backvac

Frizzlife

HOCHUSOBITAKE

Fitwarm

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