Reviews: Transcy: AI Language Translate

Customer reviews: Transcy: AI Language Translate

Reviews (5,953)

Overall rating

4.8

5

337
4

14
3

3
2

2
1

26

What Merchants Think

"Transcy: AI Language Translate" generally receives positive feedback from merchants. Users appreciate its robust translation capabilities and the excellent support team that consistently aids with resolving any issues. However, opinions are divided regarding its ease of use and pricing structure, with some users praising its intuitive interface and value, while others argue that it is complicated and overpriced.

Key Strengths

Reliable and fast customer support, especially during setup and troubleshooting.
Effective integration with AI tools for quick and high-quality translations.
Strong functionality for translating an entire store, including third-party applications.
User-friendly design and settings, offering customization options for various store designs.
Helps enhance global market reach efficiently.

Common Concerns

Navigation and user interface could be more intuitive, leading to frequent reliance on customer support.
Several reports of bugs affecting the app’s performance, such as price duplication errors and non-intuitive translation handling.
Pricing can become quite expensive, especially when scaling to larger stores.
Some users experienced issues with SEO due to improper handling of redirects and canonical tags.
Limited language custom URL support based on subscription level.

Final Thoughts

"Transcy: AI Language Translate" is a powerful tool for businesses aiming to expand their global reach. Despite occasional technical challenges and divided opinions on pricing, its advanced translation features and dedicated customer support make it a recommended choice for multilingual e-commerce operations. Continuous improvement in user experience and technical stability could enhance its reputation further.

Esamy

Dec 27, 2024 on Shopify

Anne from Support was a big help. The App layout is user-friendly and it offers several setting options. The Support team answers promptly and we could address my issues efficiently. The translation works very well also for difficult languages such as bulgarien.

SHAPERLUV

Dec 26, 2024 on Shopify

Still trying to figure out all the functions. So far, I can see that this app offers more than most other apps do. The biggest advantage is that they have a live chat. Andy from customer support helped us a lot so far.

&Liebe

Dec 25, 2024 on Shopify

I was impressed by the immediate and detailed instruction when I didn't understand something!

KneePulse

Dec 25, 2024 on Shopify

Good.

Afiana

Dec 24, 2024 on Shopify

I want to thank Eleanor and Transcy team for their help. Useful app :)

KAQTU Design

Dec 24, 2024 on Shopify

Good support and easy installation

Glampelle

Dec 23, 2024 on Shopify

Andrew answered my questions in the best possible way and explained the procedure

EastekOnlineshop

Dec 22, 2024 on Shopify

Super Support ! Vielen Dank für die schnelle Hilfe. Alles funktioniert super.

Storeforsigns.com

Dec 17, 2024 on Shopify

Thank you for the prompt resolution of all issues

Quality Made Easy

Dec 17, 2024 on Shopify

Super fast en good support from service. I needed help with the switcher and some translation of certain items and was solved in only a couple of minutes.

LizardWarehouse

Dec 17, 2024 on Shopify

Super Support quality

CONIUNCTA®

Dec 17, 2024 on Shopify

Best translation app on Shopify. Andy was a great support for setting up everything.

REBRIGHT

Dec 16, 2024 on Shopify

Polaris did help me with figure out this app and it is an amazing app. I really reccomended if you want to sell online with one store to all world! Thank you for her to help me to set up this app to my store!

coofandy

Dec 12, 2024 on Shopify

It's good, and thank you Andy!

nursin assistant skills

Dec 11, 2024 on Shopify

servizio assistenza sempre pronto a rispondere ad ogni dubbio ..app molto valida

Expert Drapeaux

Dec 10, 2024 on Shopify

Good app to translate your website in many languages. The support is reactive to help for customization. I recommend it.

60 Tools

Dec 10, 2024 on Shopify

Good

Delta

Dec 09, 2024 on Shopify

L’application Transcy répond parfaitement à nos besoins de traduction et de gestion multilingue sur Shopify. Nous avons particulièrement apprécié l’efficacité et la disponibilité de l’équipe support, notamment Giselle, qui a su nous accompagner avec professionnalisme et réactivité. Merci encore pour cette belle expérience et cet outil essentiel à notre boutique !

Bladi Amsterdam

Dec 09, 2024 on Shopify

Active support who spend time helping you fix issues you have on your website. Giselle helped me solve many issues.

Smile Boutique

Dec 08, 2024 on Shopify

Good translation application and special mention to Gisele who helped me a lot with all the difficulties I encountered :)