Reviews: Transcy: AI Language Translate

Customer reviews: Transcy: AI Language Translate

Reviews (5,954)

Overall rating

4.8

5

337
4

14
3

3
2

2
1

26

What Merchants Think

"Transcy: AI Language Translate" generally receives positive feedback from merchants. Users appreciate its robust translation capabilities and the excellent support team that consistently aids with resolving any issues. However, opinions are divided regarding its ease of use and pricing structure, with some users praising its intuitive interface and value, while others argue that it is complicated and overpriced.

Key Strengths

Reliable and fast customer support, especially during setup and troubleshooting.
Effective integration with AI tools for quick and high-quality translations.
Strong functionality for translating an entire store, including third-party applications.
User-friendly design and settings, offering customization options for various store designs.
Helps enhance global market reach efficiently.

Common Concerns

Navigation and user interface could be more intuitive, leading to frequent reliance on customer support.
Several reports of bugs affecting the app’s performance, such as price duplication errors and non-intuitive translation handling.
Pricing can become quite expensive, especially when scaling to larger stores.
Some users experienced issues with SEO due to improper handling of redirects and canonical tags.
Limited language custom URL support based on subscription level.

Final Thoughts

"Transcy: AI Language Translate" is a powerful tool for businesses aiming to expand their global reach. Despite occasional technical challenges and divided opinions on pricing, its advanced translation features and dedicated customer support make it a recommended choice for multilingual e-commerce operations. Continuous improvement in user experience and technical stability could enhance its reputation further.

Arte Tolentino

Jun 20, 2024 on Shopify

Esta aplicación es muy buena y tienen buen servicio al cliente. Cris me atendió muy bien. La recomiendo!

Metal-Card

Jun 20, 2024 on Shopify

I'd reccomend it, it's easy to use and with great support team!

Smarter Objects

Jun 19, 2024 on Shopify

Amazing service. Can't expect more than the job they did. Keep it up.

Vita Green SG

Jun 17, 2024 on Shopify

Customer support is wonderful! I initiated a chat and someone immediately got back. Johnson was patient and helpful, getting things sorted out quickly :)

Lilja the Label

Jun 16, 2024 on Shopify

Customer service is always very helpful and quick in solving issues. :)

秀久-高級菜刀専門店-

Jun 16, 2024 on Shopify

BENEFIT NUTRITIONS

Jun 14, 2024 on Shopify

Great app, great support, perfect translation!

Aina Barcelona

Jun 12, 2024 on Shopify

Valu Basket

Jun 06, 2024 on Shopify

Great job and thanks for the help Nim & Giselle. The customer service is fast and very helpful.

CollageDepot

Jun 04, 2024 on Shopify

Great app! and the support is also great.. they answer quickly and give good support!

ChampRepublic

Jun 03, 2024 on Shopify

amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Imaginedprints

Jun 03, 2024 on Shopify

the customer support is outstanding!

THREE BROTHERS®

Jun 03, 2024 on Shopify

molto gentili

NexLaunch

Jun 03, 2024 on Shopify

NFINITY SENSE

Jun 02, 2024 on Shopify

Lavivé EU

May 29, 2024 on Shopify

they helped me so much with my problems the best app ever! Thank you Cris you reeally helped me out

Adventify

May 29, 2024 on Shopify

Really nice app with a great team behind, they helped me to solve an issue with my store and that was quickly done

Chateau Beauportail

May 27, 2024 on Shopify

Customer service is top notch. If we have an issue we can count on them to reply within minutes on their live chat. Very friendly and would recommend this app to everyone. Thank you for your support. Cris and the team have been very helpful!

Marvin's

May 21, 2024 on Shopify

Good app, does what it needs to do. Good customer service.

Madavi.lt

Apr 25, 2024 on Shopify

Bo made amazing job to onboard me!