Reviews: Transcy: AI Language Translate

Customer reviews: Transcy: AI Language Translate

Reviews (5,954)

Overall rating

4.8

5

337
4

14
3

3
2

2
1

26

What Merchants Think

"Transcy: AI Language Translate" generally receives positive feedback from merchants. Users appreciate its robust translation capabilities and the excellent support team that consistently aids with resolving any issues. However, opinions are divided regarding its ease of use and pricing structure, with some users praising its intuitive interface and value, while others argue that it is complicated and overpriced.

Key Strengths

Reliable and fast customer support, especially during setup and troubleshooting.
Effective integration with AI tools for quick and high-quality translations.
Strong functionality for translating an entire store, including third-party applications.
User-friendly design and settings, offering customization options for various store designs.
Helps enhance global market reach efficiently.

Common Concerns

Navigation and user interface could be more intuitive, leading to frequent reliance on customer support.
Several reports of bugs affecting the app’s performance, such as price duplication errors and non-intuitive translation handling.
Pricing can become quite expensive, especially when scaling to larger stores.
Some users experienced issues with SEO due to improper handling of redirects and canonical tags.
Limited language custom URL support based on subscription level.

Final Thoughts

"Transcy: AI Language Translate" is a powerful tool for businesses aiming to expand their global reach. Despite occasional technical challenges and divided opinions on pricing, its advanced translation features and dedicated customer support make it a recommended choice for multilingual e-commerce operations. Continuous improvement in user experience and technical stability could enhance its reputation further.

Blithetic Enterprises LLC

Aug 13, 2024 on Shopify

Great customer service and fast response! Highly recommended to merchant sell to the international markets!

Mag Your Life

Aug 12, 2024 on Shopify

Cris their online support walked me through some difficult spots for me as this is my first Shopify store. Thanks 5/5

CANVAS HiFi

Aug 12, 2024 on Shopify

Superb support, always ready to assist you. I had some issues regarding placements of the switcher, but they understood the task quickly and helped me without hesitation.

UtiliShop

Aug 11, 2024 on Shopify

Amazing support, I've been accompanied by Joliann and Cris and they was very careful.

OlyLife

Aug 11, 2024 on Shopify

Giselle was amazing and worked at lightning speed!

soulisfree

Aug 11, 2024 on Shopify

good！！！！

Lola Rose

Aug 11, 2024 on Shopify

Very fast response, great

NordHalla

Aug 08, 2024 on Shopify

GapCharger

Aug 06, 2024 on Shopify

Very good customer service

Black Series Nutrition

Aug 06, 2024 on Shopify

ALENE WAS AWSOME!

Istar Dental Supply

Aug 04, 2024 on Shopify

Very quick to answer and solved my problem very quickly! Great service!

Artisan Ceramica

Jul 31, 2024 on Shopify

The interface and UX can be a bit daunting at first but the results are solid and the support is exceptional, always available, quick to respond and go above and beyond to solve issues, even when dealing with custom code.

Colla Skin

Jul 31, 2024 on Shopify

I started with the after trying 3 other translate apps. This one is the best. The support is ideal they will fix what ever issue you have within minutes. Very happy with the support.

www.glede.shop

Jul 31, 2024 on Shopify

Ohhhh Amy , Amy , Amy !!!! This is ABSOLUTELY unbeatable service , that i was lucky to get today. We spend more than few hour's to fix everything together with a Amy DEV - TEAM ( They are amazing also ))) ) and everything was done PERFECTLY !!!! Thank you one more time ONLY positive vibes !!!! All the best !!!

Om Home & Garden

Jul 30, 2024 on Shopify

easy to use, many functions, helps us a lot to manage our three languages

A Dot Crafts

Jul 29, 2024 on Shopify

Excellent Support from Giselle! Had a glitch with the translation app, and Giselle was fantastic in resolving it quickly. Really impressed with the prompt and efficient service!

Biomed Sito ufficiale - Acquista i tuoi colloidali Online

Jul 29, 2024 on Shopify

App eccezionale e supporto rapidissimo! Estremamente consigliato.

BOOBOXER

Jul 29, 2024 on Shopify

I've been having problems with the Market translation for a few days now. No one from Shopify support can help me. After 6 days of the translation headache, I decided to install Transcy get help with their support. And guess what???? In just 5 minutes every single translation problem on my end is fixed! The support is super awesome. Very attentive and explained everything to me. They walk me through every process. Big thanks to Alene!

Zauber Lingerie

Jul 28, 2024 on Shopify

Yes, the application has some issues, but support agents are the best and they can solve any issue in minutes. 5 stars!

Tienda Livre

Jul 26, 2024 on Shopify

Excellent support! I highly recommend the app, one of the best I've ever used!