good support

Eleanor has been a big help with answering and fixing any inquiry i have had so far with them. App itself is full of handy features & has been powerful for our business to reach other countries in the EU. Love and recommend it!

Still getting used to using this app but the support team really helped fixing issues. I am looking forward to using this app to scale my business to other countries. Thank you Andy for the fast and helpful service!

Great app`!

I needed help configuring the application, and the customer service was really fast and helpful.

Yes

I got help immidiately when trying to embed the app to correct spot! Also all my questions were answered quick by the team! Super happy and great experience!

Sally and Eleanor were very helpful in implementing Transcy into our system! Fast response and happy with the app.

good

The customer service team is exceptional!

Très bonne app, intuitive et support réactif

Just started with the app. I was looking for a good translation app for my Shopify store since the free Translate & Adapt app has a limit for 2 languages. I needed a translation app which is affordable, good and fast customer service, minimum of 3-5 languages, easy to intall and work with, and most important, unlimited translated words. After looking into all kinds of apps, compatible with shopify. I started with Weglot. But although they were kind, the response time was slow, only between 9am-6pm, and only by email. Moreover, within a few hours I reached the wordlimit, forcing me to upgrade to a more than twice as expensive plan. Next in line was Transcy, and I am happy to go for this one. Easy to install. Let's you customize the switcher and most important, translated words are unlimited!! An automated cs gives very fast and extended information. But when you need help of an actual support agent, this is done by chat which works better and faster than email. Shawn helped me out very quickly and all is working great now. Thank you Shawn! So, hopefully Transcy will keep me happy over time :-)

Great app and great support

Guter Kundensupport, Beste App für Übersetzungen.

the support is very fast and always ver kind. They are always there to solve all problems and Andy is a really good support member!

Eleanor is a great agent, she helped me do all the translations. Great thumbs up!

The support is really good and helpful! Alene is great!

Great help, great app. If you ask something team is helping you directly! Special thanks to Giselle! Provided outstanding customer support. Also was extremely helpful, patient, and quick to resolve my issue.

Translating the store is a real chore and Shopify does not support all required translations. That is why we decided to give Transcy a try. So far, it has worked really well although it is not always intuitive to operate. The support is really good though so that problem is mitigated by the professional assistance one can get.