This is the perfect app for translating into various languages. Some parts can be a bit confusing, but their online live chat is very efficient at solving problems. I would have given it 5 stars. The only reason for a 4-star is that their price structure can get quite expensive as you scale your business, but this is only a concern for very large-scale stores.

The support team exceeded my expectations and answered all my questions. I didn’t have to wait long; I received a response within 2 minutes of my initial inquiry.

Their customer service staff is very, very responsible, I want to thank Lee. Thank you for your help. At the same time, I would like to recommend this app to everyone. It is very good.

Giselle was very helpful. Helped me with one problem, then went in and solved the other problem for me. Amazing!

Great support

very nic!

Alene stayed for over an hour to help me with my shop, her service was really great and very professional, I would definitely recommend her again.

Hands down one of the most difficult apps to use on shopify. the customer support takes 5-10 mins to respond to any question. and most of them have no clue how transcy works. I am exhausted after talking with 3 customer support reps who had no idea the basics of this app... Go elsewhere guys. don't be fooled by the fake reviews. I am gonna try to get a refund and deleting this app asap. sheesh... There are MUCH better apps for this job that are muchhh easier to use.. Hands down the hardest app on shopify... no contest.

Excellent customer service, super responsive, and quick to fix any issue.

Always the best option for translations and currency conversions, Customer support is the best !!