TrackShip

Develop by Shopify

Free plan available

Shipment Tracking & Customer Experience Platform

Engage customers

Auto-tracks shipments

700+ carriers

Reduces inquiry time

Proactive updates

Enhances post-purchase

About TrackShip

Launched Aug 02, 2021

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Take control of your post-shipping workflow and provide superior post-purchasse experiences

TrackShip auto-tracks your shipped orders with 700+ shipping carriers, takes care of all the touch points with your customers from shipping to delivery and allows you to reduce time spent on shipping inquiries, provide a delightful post-purchase experience to your customers, gain brand loyalty & trust and more repeat orders.

TrackShip auto-tracks your shipments and automates your Post-Shipping workflow
Reduce time spent on customer service and on shipping inquiries
Further engage customers after shipping and send proactive delivery updates

Pros

Supports auto-tracking with over 700 shipping carriers, providing broad compatibility
Reduces time spent on customer service by handling post-shipping inquiries efficiently
Enhances customer experience with proactive delivery updates, leading to increased brand loyalty
Automates post-shipping workflow, freeing up resources and improving operational efficiency
Satisfied customers often leave feedback about reduced shipping inquiries and seamless tracking

Cons

Potential limitations with certain niche or less commonly used carriers
Integration issues may arise with some e-commerce platforms, requiring additional support
Initial setup and configuration may be complex for some users without technical expertise
Dependence on third-party shipping data accuracy could impact user experience in case of discrepancies