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Trackr: Order Tracking App logo

Trackr: Order Tracking App

Develop by Shopify

$10-$250

/ Month
  • Built for Shopify
  • 14 Days Free Trial

    Tracker: track my order app with branded order tracking page!

    Product recommendations
    Automated notifications
    Branded tracking page
    Real-time tracking
    Estimated delivery dates
    Manage returns
    2100+ carriers supported
    40+ languages supported
    Hassle-free exchanges

    About Trackr: Order Tracking App

    Built by Shopify

    Address

    16, First Lane, Siddamulla, Piliyandala, Sri Lanka, Colombo, 10300, LK

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    Description

    Custom order tracking to manage bulk orders, cut complaints, and deliver on time.

    Trackr is a robust order tracking app, trusted by 2,100+ carriers worldwide. Create a branded, custom order tracking page that reflects your store’s identity and keeps customers updated with automated email notifications. With multilingual order lookup pages and dropshipping-friendly features, Trackr streamlines the post-purchase experience, helps reduce WISMO (“Where Is My Order?”) inquiries, and builds long-term customer loyalty. Plus, boost sales by showcasing product recommendations directly

    Trackr is a robust order tracking app, trusted by 2,100+ carriers worldwide. Create a branded, custom order tracking page that reflects your store’s identity and keeps customers updated with automated email notifications. With multilingual order lookup pages and dropshipping-friendly features, Trackr streamlines the post-purchase experience, helps reduce WISMO (“Where Is My Order?”) inquiries, and builds long-term customer loyalty. Plus, boost sales by showcasing product recommendations directly more
    • Custom order tracking page with estimated delivery dates - no more WISMO
    • A real-time tracker order app integrated with 2,100+ carriers. 24/7 support
    • Keep customers informed w/ email updates on their order status, package location
    • Cater to a global audience with tracking order pages available in 40+ languages
    • Hide Chinese origin to provide a smooth order lookup experience (dropshipping)

    Pros

    • Provides real-time order tracking from 2100+ carriers
    • Customizable order tracking page to match brand design
    • Supports 40+ languages for a global audience
    • Real-time updates and notifications via email and SMS
    • Includes product recommendations on the tracking page to drive upsells
    • Optimizes package tracking and manages returns effectively
    • 24/7 customer support via chat or email
    • User-friendly for dropshippers with the option to hide carrier details

    Cons

    • Customization and setup might be complicated for non-technical users
    • Real-time updates might be dependent on carrier information accuracy
    • Over-reliance on notifications could be overwhelming for some customers
    • May not fully integrate with all e-commerce platforms seamlessly
    • Potential international shipping issues not addressed comprehensively
    • Performance and reliability may vary based on carrier service quality

    Top Helpful Reviews

    Velthentic

    Oct 06, 2025  on Shopify

    Worked good now 500 server error everytime we want to open the app or customers want to track. Fix ASAP this is a serious issue

    ROUTE 67

    Oct 04, 2025  on Shopify

    Initially Worked Well, But Ongoing Technical Issues Over Recent Months We used Trackr for long time and initially it worked fine without any problems. However, over the last couple of months we experienced ongoing technical issues that were never fully resolved despite multiple support interactions. The main problems we faced were incorrect map locations showing our packages shipping from Thailand and the USA instead of Athens, Greece, where we actually produce and ship from. We also had recurring issues with tracking statuses not updating properly, showing orders as pending even after they were delivered. For our business, this was particularly damaging. We are a SLOW FASHION brand that produces locally in Athens, and our entire brand positioning is built on Greek craftsmanship and local manufacturing. When customers see tracking maps showing their orders coming from other countries, it completely undermines our credibility and makes it appear we are not honest about our production location. We reported these issues multiple times over a three month period. Support was always polite and responsive, repeatedly assuring us that their dev team was working on permanent fixes and that the issues would not happen again. Unfortunately, the same problems kept recurring with nearly every shipment. Each time we had to manually contact support to correct individual tracking entries, which defeats the purpose of paying for an automated tracking solution. Eventually, we also received a Shopify notification that the app needed updates to support new Markets functionality. When we reached out about this, we received no response. We gave Trackr multiple chances and clearly communicated how critical these issues were for our brand reputation, but after months of broken promises, we had to switch to a different solution. The support team deserves credit for being responsive and professional, but they were ultimately unable to resolve the technical problems. For brands where accurate location data is essential particularly for local production, ethical fashion, or SLOW FASHION businesses I cannot recommend this app based on our recent experience.

    Neat Nestdesk shop

    Jul 28, 2025  on Shopify

    I can confidently say it’s made a big difference for my online business. It helps streamline order tracking for my customers, making the experience smoother and more professional. The support team has been outstanding

    Best Pet&House

    Dec 25, 2024  on Shopify

    App completa e performante. Nella mia esperienza ho trovato qualche piccolo bug che è stato risolto dal customer care rapidamente.

    Limitless Jewellery

    May 13, 2024  on Shopify

    This is a great app for my store, my customers can easily write their order number to check their status which minimizes my customer support and is easily navigable.

    PILAGA

    Jan 06, 2024  on Shopify

    90% of orders do not get tracked. Every time I had to contact support which told me the supplier had to update something. Everytime almost! For Dropshipping is this not a really good approach. I could have flush the money in the toilet then at least I would have some kind of satisfaction with it.

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