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Customer reviews: Trackify Facebook Pixel,TikTok

Develop by Trackify X

Reviews (907)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "Trackify Facebook Pixel, TikTok" app. A significant number of users acclaim the app for resolving pixel tracking issues and appreciate the excellent support, particularly commending one team member, Tanmay, for his dedication, professionalism, and quick problem-solving abilities. However, some users experience recurring technical drawbacks that impact their operations.

Key Strengths

  • Outstanding customer service and support, especially from Tanmay.
  • Effective at improving pixel tracking accuracy.
  • Easy integration with Facebook and TikTok for enhanced data tracking.
  • Diligent support team that provides timely, personalized assistance.
  • Useful for optimizing ads and gaining better insights into sales data.

Common Concerns

  • Occasional app instability and crashes, leading to tracking outages.
  • Higher pricing compared to some competitors, though often justified by performance.
  • Some users find the server-side API disconnects frequently, affecting ad performance.
  • Initial setup and integration can be challenging without support assistance.

Final Thoughts

Trackify is highly regarded for its effective tracking capabilities and exceptional customer service, primarily attributed to team members like Tanmay. While a few technical issues persist, the app's advantages generally outweigh its limitations. It is a recommended choice for merchants seeking reliable and supportive tracking solutions for Facebook and TikTok.

What-A-Treat

Jun 17, 2024  on Shopify

Tanmay was very good in guiding us towards getting our pixel set up and showing us how to use it. I highly recommend using Trackify for your pixel because it is an easy setup and it is very easy to get in touch with their team.

Belle Modice

Jun 17, 2024  on Shopify

zojuist geholpen door Tanmay. Hij heeft mij goed door het proces heen begeleid, al mijn vragen beantwoord en alles werkt nu naar behoren! Top service!

Sicko Monster

Jun 16, 2024  on Shopify

Tanmay is very supportive and patient, solve my problems very quickly. Definitely recommend trackify to all you guys and big thanks to Tanmay!

Laser Works Hub

Jun 16, 2024  on Shopify

Tanmay helped me with a technical problem, we made a call and solved all the problems. Super assistance, thank you!

DRIP2HEAVEN

Jun 13, 2024  on Shopify

Tanmay did a great job helping me to set up pixel and utm. I really recommend this guys, he is professional and very kind. Tracking is now working perfect. thank u very much!

KIYA Belgium

Jun 10, 2024  on Shopify

Hij heeft mij goed geholpen Tanmay. Hij heeft nog makkelijk gemaakt om nog beter met de schermdeling.

christinashiefer

Jun 09, 2024  on Shopify

I have been using this up since 2019 , in my opinion this is the best app for your facebook pixel installation . great support .

FixOEM:Refaccion Celular+ Micro Electrónica

Jun 09, 2024  on Shopify

We´ve experienced a nightmare with all the analytics from FB,Google,etc. This app has help get things clear and make informed desitions. Amazing help from Tanmay

De Friese Schatkamer

Jun 09, 2024  on Shopify

Reeds eerder contact gehad met support en probleem werd niet opgelost. Het duurde erg lang voordat ik eindelijk een reactie kreeg. Vandaag, met grote dank aan Tanmay, is het probleem opgelost!! Tanmay heeft zich verdiept in het probleem en dankzij zijn kennis kan ik nu weer verder. Thank you Tanmay!

BIIJOOS

Jun 09, 2024  on Shopify

Very nice and reactive support i just installed the app can't wait to see the difference with tracking. Edit 10/06/24 : I was skeptical about this app but after 2 weeks of use i can say that everything are tracked. It's even more than that, with all new data transfered to Facebook i got a better conversion rate.

Made Without

Jun 06, 2024  on Shopify

Great app, works like it should and has responsive support. Tanmay from support hopped on a zoom call to explain everything that wasn't clear.

Atozaika

Jun 05, 2024  on Shopify

Thank you for assisting me in regards to my pixel problem, I had an ad waiting and fortunately, they were able to solve it as quickly as possible! Best app for tracking been using this for years!

HairOff

Jun 02, 2024  on Shopify

Tanmay is really helpful and patient with me. He explained a lot of things I should understand about different pixel types. Thank you so much!

Popbrush.fr

May 29, 2024  on Shopify

Excellent communication with Tanmay, who was able to answer all my questions. I'm very satisified with Trackify

Gallery Wall Displays

Apr 19, 2024  on Shopify

Tanmay was a great help, he is very knoweldgeable and did answer many of my questions including questions outside of the app itself. I would recommend this for anyone looking to optimize their ads.

Herosmile

Apr 09, 2024  on Shopify

hat sehr gut weitergeholfen , Tanmay hat es mir sehr einfach gemacht und alles gut erklärt und mir wietergeholfen!

vibes-amsterdam

Apr 08, 2024  on Shopify

Ik had een goede ervaring, ik kreeg een rode melding en schrok me een hoedje. Tanmay heeft me goed geholpen en gerustgesteld. Hij heeft heel m'n site afgespeurd naar een mal-function en zelfs met me getest of alles nu wel goed werkt. Top team.

Azamid

Mar 22, 2024  on Shopify

This APP is literally the best app of all. Im very satisified and have this app on 10+ stores. Great support Team, especially Nicoz was very helpful.

OptimumGoods

Mar 21, 2024  on Shopify

Tanmay is incredible an Loved the help that I received from him thank you again for the help an your incredible patience!!!!! Best app ever with the best team!

Mijn winkel

Mar 21, 2024  on Shopify

Tanmay help me very quick and very good and he said I come about 5 minutes and he was there exactually after 5 minutes(he was busy with somebody else)! so he is also a man of his words, we big the time that was neccersary and your where polite!!

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