Postcard Marketing

Postcard Marketing - Touchcard

Develop by Shopify

Free plan available

Postcards printed & mailed for you. Automatically!

Revenue tracking

Advanced targeting

Automated postcards

Increased urgency

About Postcard Marketing - Touchcard

Launched Jan 31, 2016

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Increase revenue and delight customers with automated physical postcards, printed and mailed for You

Joe is a new customer who spends $152 in your store. Two weeks later he gets a thank you card offering him 15% off. Surprised to receive the postcard, he puts it on his desk. He realizes he needs to buy a gift for his wife and remembers the card. Joe uses the card to place a second order for $100. This worked because you used Touchcard to automatically send 15% off to new customers who spend more than $50. You've just created a repeat customer and an extra $100 in revenue for your store

Raise the lifetime value of each customer by surprising them with REAL postcards
Delight your customers with a unique something they can touch and hold
Use automatically generated expiration dates to increase urgency
Hone in on the right customers at the right time with advanced targeting
Track revenue and return on ad spend inside the dashboard

Pros

Automates the process of sending thank-you postcards, saving time for businesses
Encourages repeat purchases by offering discounts to new customers
Helps increase customer lifetime value by providing a physical, memorable marketing material
Uses advanced targeting to reach the right customers at the right time
Tracks revenue and return on ad spend within the app's dashboard
Creates a unique marketing experience that stands out to customers

Cons

Depends on the effectiveness of the postcard in motivating repeat purchases
Requires initial setup and fine-tuning to target the right customers effectively
Discounts offered on postcards may eat into profit margins if not carefully managed

Top Helpful Reviews

Kinsley Armelle

Aug 14, 2020 on Shopify

We could not be happier with the Touchcard team. Jamie has been a wonderful point of contact and is always super helpful gathering data, proving ROAS, and brainstorming new strategies. Without question, using Touchcard increases our loyalty and repeat customers. I'd recommend anyone using this app if you want to increase LTV and build brand awareness/loyalty. We plan on using Touchcard for the indefinite future, as it is a major part of our overall strategy. Thanks Touchcard Team!

Thirteen Fifty Apparel

Mar 30, 2020 on Shopify

Our representative, Jamie, was extremely helpful. Not only was he quick to respond, but he was very knowledgable in regards to any questions I posed. His customer service was top notch and one of the main reasons we decided to move forwarded with using Touchcard's services.

MothersFamilyRings.com

Sep 17, 2019 on Shopify

Love this app. Easy to use and setup. Great way to follow up with customers that is different than just sending out an email.

Patriot Shore Services

Feb 07, 2019 on Shopify

We used Touchcard to inform our customers of our service dates. Jamie helped segment our lists, and make some tweaks to our design and made the whole project simple and straightforward. Our cards were well received and we will definitely use Touchcard again! Great customer service and support. A+

The Christmas Light Emporium

Feb 07, 2019 on Shopify

We are a seasonal business so are always looking for automated ways to remind customers about our brand. Touchcard does the trick and its super easy to use.

Four Sigmatic

Oct 25, 2018 on Shopify

We have used Touchcard now for two one-time campaigns. They've been a pleasure to work with - their team responds quickly and is very accommodating. They can work very quickly and the project turn-around is much quicker than other direct mail options. We would recommend!

Fright Rags

Jun 15, 2018 on Shopify

This is a great app and what makes it even better is Jamie. He has been so on top of things and proactive, it feels like I have a dedicated account manager. He is proactive about analyzing my stats and sending me updates so I can get the most from the service. Highly recommended for adding a analog touch in a digital world.

Gardensofthesun

Apr 18, 2017 on Shopify

Installed this app a few months ago and have received nothing but stellar support. The best customer service I've ever encountered among the Shopify apps - so much value for money! Dustin and his team have gone out of their way to help me with the postcard design and a pretty unusual request for customisation. We're sending off over 700 cards this week and I'm very excited to see the returns. I'll be updating my review once I've heard my customer's feedback. We're using Touchcard to replace our short-lived loyalty program. The postcards are a much more personal way to remind our customers that we're still here. Thank you Touchcard for making this possible!

Kinkycurlyyaki 3

Jan 17, 2017 on Shopify

Love this idea! Dustin and his team put together a great Christmas campaign to send to a segment of our top customers for 2016. We've already seen a return of 2.5x on our investment. Would definitely use their service again.

Tradlands

Jul 30, 2016 on Shopify

Currently using Touchcard and it has been really great. We've generated thousands in revenue in a short time and are excited about this app. I like being able to send automated physical postcards to new customers and bringing them back for another sale in a short amount of time. I'm excited to see how this app grows in the future and we can start testing different offers, graphics, segmentation. Highly recommend this app if you want to stand out from your competition by showing up in your customers physical mailbox with a thank you note and potential discount after their purchase.

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