Tookan

Name: Tookan Introduction Video
Uploaded: 2024-04-06T05:21:04Z
Duration: 1 min 33 s
Description: Automate your Delivery Management Services

Tookan

Develop by Shopify

$35-$429

/ Month

14 Days Free Trial

Automate your Delivery Management Services

Real-time tracking

Customer notifications

Task management

Proof of delivery

Integration support

Route optimization

Automated dispatch

Delivery analytics

About Tookan

Launched Jul 11, 2022

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

Related Categories

Claim Offer

ZB: Exit Intent Pop up Window

(23 Reviews)

Claim Offer

Sponsored

Simple and reliable popups to promote sales and capture...

Introduction Video

Description

Manage all delivery operations from one platform to enhance efficiency & deliver exceptional UX.

Automate Order Management, Delivery Dispatch, Real-Time Delivery Tracking & Marketing Campaigns to Scale Business. Tookan's provides an advance agent tracking system to manage and optimize all deliveries. It makes delivery process efficient with robust delivery management software. A customer can request services hassle-free through mobile and web apps. Allows customers to track their service in real-time and make online payments. It integrates apps to solve your business needs.

Dispatch Dashboard - Manage your business operations from a centralized view
Service App - Everything a field agent needs to work efficiently
Tracker - Advanced fleet tracking for better management

Pros

Automates delivery management, increasing efficiency.
Offers features for real-time tracking and notifications.
Customizable workflows to suit various business needs.
User-friendly interface with intuitive navigation.
Seamless integration with third-party services and plugins.

Cons

Some users find the app's pricing to be on the higher side.
Occasional bugs reported that can disrupt service.
Limited customer support response times during peak hours.
Some features might require additional configuration or technical expertise.
Mobile app performance could be improved for smoother operation.

Top Helpful Reviews

Le Bouquet Florist

Feb 18, 2025 on Shopify

I had been using Tookan for 3 years and they suddenly decided to dramatically increase the monthly price. When I told them to cancel our subscription, Hazim, who is is extremely disrespectful, rude, and condescending, began to argue with me and tried to bully me into keeping the our subscription. I have had issues with Hazim and the way he treats me for months, so it was no surprise that this was the way he responded. I had to continuously email him telling him to cancel our membership, which he did not do, and I was still charged for the next month despite telling them constantly to cancel our subscription. I requested a refund, and was told that it would be applied to our account, which is not the same thing. It has been on ongoing headache, Hazim has been ignoring my email, and Tookan isn't doing anything about it. The app itself is decent, but is absolutely NOT worth the new price point that I was given of $129 per month (up from $44 per month, which was increased from $39 per month back in August). There are much better apps out there with sales reps that are much more polite and respectful than Hazim.

ArtSalwa

Aug 10, 2022 on Shopify

Easy to use, live maps are accurate and provide good estimation on delivery/arrival time. Highly recommended for small or big scale business. Friendly staff working around the clock to help out. My customers are very satisfied on the tracking link too.

Quickee.lk

Aug 09, 2022 on Shopify

Great app, we are using tookan for last 3 years its one of the best delivery management software. no issues always have support on everything. specially- amandeep helped me all the way through. Really amazing service!

Canuck Eats

Aug 08, 2022 on Shopify

Edit: Ticket resolved after a week+, tried using a competitive solution here on app store, will be resuming subscription with Tookan after all considerations. Tookan rep promised a free month for the troubles. Original: Was happy using it close to 2 years with the previously working webhook version. Suddenly stopped working for 2 days, ticket went unanswered, business completely stalled and processed it now handled manually. =( Will update when issue is solved.

Tookan

About Tookan

Built by Shopify

Related Categories

ZB: Exit Intent Pop up Window

Introduction Video

Description

Manage all delivery operations from one platform to enhance efficiency & deliver exceptional UX.

Pros

Cons

Top Helpful Reviews

Le Bouquet Florist

ArtSalwa

Quickee.lk

Canuck Eats

Key Features

More App like this

In‑store Reserver

Intuitive Shipping

Store Pickup + Delivery (CR)

Multiship