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Ticket Flow ‑ clients support logo

Ticket Flow ‑ clients support

Develop by Shopify

$29.9

/ Month

Streamlined customer support with order-linked ticketing and internal notes.

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About Ticket Flow ‑ clients support

Launched May 25, 2026

Categories

Helpdesk

Built by Shopify

Address

Flat 10, Broadlands, Bournemouth, ENG, bh4 8dg, GB

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Description

TicketFlow centralizes support tickets and order context. Manage requests and reply with your team.

TicketFlow provides a simple ticketing system for customer support. Customers can open a support ticket from a storefront support page, pick one of their own orders, attach files, and follow the conversation. Merchants can create tickets in the admin by selecting a customer and picking an order, then reply with attachments, update ticket status, and manage tickets in bulk. TicketFlow can also create internal-only tickets that are not visible to customers.

TicketFlow provides a simple ticketing system for customer support. Customers can open a support ticket from a storefront support page, pick one of their own orders, attach files, and follow the conversation. Merchants can create tickets in the admin by selecting a customer and picking an order, then reply with attachments, update ticket status, and manage tickets in bulk. TicketFlow can also create internal-only tickets that are not visible to customers. more
  • Customer support tickets with a shared conversation thread
  • Customers can open tickets for a specific order and add attachments
  • Admin ticket creation with customer search and order picker
  • Ticket status updates and bulk actions (update status, delete)
  • Internal-only tickets for team workflows

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