Poor experience overall and cannot recommend this app. Never works on my site and constantly disappears. When it does show up the text fields never come through on the order and will just show Textify. What??? Very poor app. Going to look for another. I need this to be fully functional as I am running a business and can't have clunky apps.

App does what I need, and upon installation I found it didn't mesh well with my theme (minor formatting). A quick chat and a few hours later, their dev made it work perfectly. First class support.

I’ve had a disappointing experience with Pascal from Textify’s customer service. As customers, we try our best to share our thoughts and ideas in good faith. However, when a support member responds with a poor attitude, impatience, or attacks the client instead of addressing concerns calmly, it reflects badly on the company. The Textify app itself is good, but Pascal’s approach in handling customer communication comes across as inappropriate and impolite. Customer service is about patience, empathy, and solutions — qualities that need to be reinforced through proper training in this case.

Great app with a lot of opportunities to design and personalize your product page. Its user friendly and should you have any questions the friendly and professional support is available immediately. I highly recommend this app

I just started using this app, but I have to say the customer service is AMAZING. I had 2 issues that they helped me solved so quickly with very clear help and communication. I'm excited to start using this app and wish all customer service was this good!

First time customer and my experience was excellent. Customer service was friendly and efficient. The monthly pricing is very affordable for someone that has no knowledge about coding. The App is very easy to install and use. Besides there are lots of videos to help you understand how to use the different features it offers. Very pleased with my purchase so far and will def. highly recommend to others. Thank you so much Pascal and the team!!!

Very great service - we had a problem with the price add on in the cart - was serviced within a couple of hours! Great.

5 stars are not enough! it's the first time I find a simple app that really does everything I need. and if it doesn't you were very fast in providing assistance top assistance

Pascal hat mir spät abends super freundlich, schnell und kompetent unterstützt. Der Shop bzw. die App lief direkt wieder einwandfrei. Danke Pascal!

This app is perfect for our business as we often need to use several custom textboxes for customers to enter very specific details pertaining to their order. The textboxes are highly customizable with many different feature options. Anytime a question or issue arises with the app, the Textify team is quick to respond and resolve it. If we need a specific functionality added to the app, the team is always able to accommodate us and make it work. They're very efficient and kind. Highly recommend.